These people are scammers - do not answer their calls. They convince you that they are from Trend Micro and if you’re stupid like me get you to give them access to your PC - hopefully I shut it down in time and got Trend Micro on the phone to repair the damage they caused. Furious at myself, I know better and was still caught off guard. Called me to access computer as part of annual checkup, Tuesday 17 December 2019. Unable to do this as other domestic issues intruded. Told him to call back but nil as of 1400 Thursday 19 December 2019 Caller: Alexander posing as a tech from trend micro
I'm pretty sure I called trend Micro Support in Sydney. The call was answered by Alexander who directed me to allow him control of my computers by directing me to go to a website www.support.me (which sounds ridiculous now but I was desperate because I thought my computer had been interfered with remotely)
THAT website ensured it WAS interfered with. It was only when he presented me with an online bill for $399.99 which he said must be paid immediately that I told him it sounded like a scam. He got angry and said I was the one that called Trend Micro Support so I must pay. It was starting to sound less and less like the real thing and I told him I did not have that sort of money at short notice. Who knows how much he would have been able to get out of my credit card if I had gone along with him.
I'm reporting this to TM and Scamwatch and the Police You should too.
Caller: Norton rep
I did not answer call however caller left voice message requesting I call an 1800 number regarding norton security. Thanks everyone I will block the number
Caller: Technician Jack & previously Ricky Behl
The company is TECHNET https://www.technetonlines.com.au/contact.html
other contacts 1800 985 148 & 1800 244 918. I contacted TECHNET asked for the manager who verified they have the technicians as listed above.
On the initial contact I believed I was contacting Norton with difficulties in setting up protection on my mobile phone.
TechNet (Ricky Behl) scanned my computer set up Norton on the mobile phone as requested and I accepted 'one year unlimited tech support' for one year for $400 in March 2019.
I was contacted by TECHNET on 6/12/2019 to advise that Norton automatic updates were not working. I returned the call on 9/12/2019 to check what problem.
A technician (Jack) remotely scanned my computer remotely and found updates (Norton & Windows) were not downloading automatically and drivers were not up to date.
I checked this, updated Norton & and found windows already had current updates.
Jack offered further service for ~$250 or $300 depending on what I chose.
The approach was aggressive and appeared to be a scam as all was up to date except some current drivers which I think I do not need.
On checking, TECHNET appears genuine, but the aggressive handling and pushy selling services totalling $700 sounds excessive.
Talk to the manager and check it out for yourself.
Caller: (02) 9160 7360
Called me on my mobile and was trying to convince me that they where from AVG. Knew a lot of personal information. Had contacted AVG a week earlier and the technician warned me not to let anyone have access to computer if anyone calls and says that they where from AVG. So I was very cautious and told them to #$%@. Glad I did.
Caller: (02) 9160 7360
I got a call from this number this evening, when I answered they said “I got a missed call from this number saying you needed help with your server”.
My response “No”, he then forcibly said “yes you do, your server isn’t working”.
I hung up knowing that my laptop is in being fixed and use my mobile as a router 😂
I missed two calls from this number today. I do not know whose number it is, so I will not call back. If they want to speak to me they will ring again.
8 complaints this year
8 total complaints
Anonymous on (02) 4904 2733
Continually calls, no message left
I Called Back on (02) 8986 8320
I called back number (02) 8986 8320 rang once then gets disconnected automatically.
Anonymous on 0490 443 417
43 pullen St Woolgoolga 2456 nsw
sells goods false specification
I Called Back on (07) 3608 5882
I called back number (07) 3608 5882 was put on hold music but no one answered the call.
Anonymous on 0423 358 419
i dont know this person