Had a call from Kate who told me that she was calling from the Microsoft Certified Technical Department. When pressed she told me that she was calling from India. When I pressed her for an Australian phone number she gave me (02) 9037 2906. She told me that they had had reports from the windows routing system that here were problems with my computer. I strung along for a few minutes as I get these calls quite regularly and then the phone went dead. definitely a scam. I called the number by using Skype and received an answer from Nick Woodruffe. After pressing him for details about the company, he admitted that it was not part of Microsoft but was certified by Microsoft to provide technical support to Microsoft users. He told me that his company name was 'On Line Repair World, an Indian based company with its own website: www.On Line Repair.com and all of the details for the company were available on the website. I pressed him for details of the company in Australia, including its ABN and after some resistance from him he told me that the Australian phone numbers used by the company only re-routed the incoming calls to India. I told him that I wanted further information about the comp[any and what it was selling, so that I could pass on the information to Australian Consumer Affairs. He hung up!!!

Scam. They said they were from Microsoft. Just hung up on them.

It was very funny that they kept saying I had problems with mircosoft windows. Once I told them I own a mac they hung up!!!

I've had two calls from these guys. The first guy hung up when I asked him if I could get his number & call him back. Couple of weeks later, Christine Jones rang saying she was from Windows Technical support. Same phone number given when I said I had to dash. Scam scam scam

Yes, today same thing happened to me. I got suspicious when they wanted remote access, the strange thing is they knew the computer CLSID. I had uninstalled "Pro Optimizer" that i thought was affecting my MS Update, then 30 mins later got that call. Sheesh! I took the number, she even gave me a MS employee id. Jenny Fuller 2210212 . No wonder my machine cannot update, it has a frickin Trojan on it.

We got Russell last night (unlikely name for an Indian), he conned my 15yo son into accessing our coumputer but when my son told Russell he was under 18 Russell said he'd have to stop until I got home - very nice of him until I realised he knew my son would not have access to a credit card! So he called back to speak with me and yes, same scam - said I'd lose access to windows if I didn't allow him to clean up all the viruses which could infect the microsoft mainframe if not repaired!!! Claimed he was calling from the UK, gave me this number but could'nt tell me the time in the UK so god knows where he was actually calling from. The number that came up on our phone was 122538203089. Wanted to charge AUD$194.

I got errors coming up on my computer and they said i couldnt acess my internet due to firewall etc. i managed to get rid of it with an anti virus and all seemed fine when i recieved a call today from Anna Gomes and DAVID 11210 FROM "WINDOWS tech department" i allowed them to access my computer and they showed me virus wrnings etc. i was nearly sucked in and i thought they were going to clean up my comp free of charge but then the catch- $349 to fix it and receive a "lifetime guarantee" im still a bit worried about my computer though and it all seems so co-incidental. but im convinced its a scam and wont be handing out any money

They rang me today too and gave me the number (02) 9037 2906. I told them they were scammers.

Yer got the same details - said he was from Sydney Paddington - funny enough I wasn't quick enough to refer him to this site - next time

Biggest scam ever do not give any details or do anything they ask with your computer.... My son just had them going for 20 mins with crap then they abbused him and hung up but they do ask you to hang up first dont!!!!!

David Microsoft ID 11210 called me tonight. Got me to look at ID which he knew then tried to get me to access some websight www.urgent....didn't get him to finish. I reported him to Microsoft. He had indian accent

i made a report earlier this year and they called us again a few months later!! they are pretty thick

Your License ID is the same for every machine im assuming so they dont know anything. And they are probably just cycling through phone numbers

Got a call from an Indian woman ,same as above re: viruses ,gave me the samephone # (02) 9037 2906,have not called but found out on this site it is ascam

Told us that we would be banned from the internet for 1 year if we didn't listen to them. Scam, obviously.

I hope this people will be caught. "Russell" was supposed to be from Microsoft Certified Technical Department. "Russell" gave me "Microsoft Australia Headoffice" numbers (02) 9037 2906 Asking me to check. I told him I will check but not from this numbers. I did called the REAL Microsoft and report about the scam that uses Microsoft's name. Microsoft is going to look into this matter as well.

Nick are you one of them?

Its a bloody scam, do not even give them the time of day. HANG UP straight away.

This is an indian scam, ripping people off. Nick Robinson, Shaun Robinson, Rex Williams, none of these people exist. Spread the word so people know this is not a legit business.

Got a call from "Sam" with an Indian accent from an overseas phone number claiming to be from Microsoft and he was their certified technician. He claimed my computer was sending out viruses and he could have me run some scripts to fix it. Since my computer is behind multiple firewalls he would have no way of identifying it, so I clearly knew this was a scam. I kept him talking on my mobile (which my wife had unfortunately given him the number for) for some time before asking for his name (Sam) and his Company (Online Repair World) and his phone number so I could call him back. After checking with someone else he quoted this phone number (02) 9037 2906. I googled Online Repair World and found it is a serious phishing scam so clearly not returning the call.

this is a scam, do not trust it, do not do what they ask, pass any information on to the relevant authorities as soon as possible.

please explain...

I received a call for this number as well this evening. Peter advising that he was from Microsoft and that my PC was sending error reports and virus alerts to Microsoft.  Upon questioning 'Peter' about validating his identity he provided me with the Helpdesk number of (02) 9037 2906.  I called this 'Company Number' for the call to be answered with 'Hello' with no reference to a company name.  I explained I received a call from 'Peter' and was sold a story about they are a private company called 'I Fix Your PC' that are contracted by Microsoft to provide maintenance and support.  Advised a technician should call, named Mark and his Employee Code was 172526.  Within minutes 'Mark' called announcing his name and Employee code.  I asked why he was calling and explained that he was going to investigate if my PC was under threat of virus attack.  Explained that he would remote logon to my PC.  I explained that this was never going to happen and then he offered the services of sending a technician to me for the cost of $80.  When I asked in relation to how my PC and phone number were linked, he was unable to validate.  When I questioned him in relation to who I was, he had no response.  I explained that my husband would call the 'company' back in relation to the calls and he terminated the call.

got a call toofrom the same numberIndian lady. Sharon Wright.Very suspicious.also made me very skeptical.How did they get my tel number? & Computer ID???

It's simply a scam.

Microsoft do not call people EVER. The only circumstance they do is if you have already enquired about an issue and have CHOSEN to receive calls. You should also speak to someone that's part of the department of Microsoft in your actual country.

Got a call from support @ mavenindia.org to say that my computer had  serious virus which was causing it to go very very slow and not respond to activating applications as shown by the numerous error reports sent to Microsoft .By going on remote ,after going live from the IRS network site.he showed me the error messages in the Event log.I was certainly having trouble but I thought it was caused by Vista upgrades ,as it the same day I got Microsoft Vista upgrades when the computer would at 2.30pm go into slow slow mode needing a reboot to put it right.They said they would get rid of the virus and temp files etc and instal another virus programme    E Scan .They had lots of trouble and took 4 hrs rather than 30 minutes and ended up with installing AVG security instead.The computer is going better and faster.I got transaction details and AVG license keys etc and to me it seems they were genuine but not professional.Their phone number appears to be from Skype and is 510-722-6000. the (02) 9037 2906 is the number to ring to get in touch with them.I have  not tried it yet.