fake Vodafone call asking for my pin straight away about an update to save me money I have straight away cut the call in two minutes. They sounded fake. ! ! Sorry but to me that's not good enough. That can be faked by a technique known as 'phishing'.
Please, think about this
1. If they are simply offering an upgrade, why would they need your PIN?
2. I NEVER give out my PIN (or Tax File Number, etc) to an incoming call - because of hacking scams
this is 100% vodafone, i call vodafone 5 min after this call and they confirmed it was from theyre sales department. Call them yourself if your ever unsure. Called, didn't speak straight away so I hung up. Total scam, here's why:
1. There's the automated delay as they connect to a person, which indicates they're using a machine to cold-call random numbers.
2. If you don't identify yourself, "Hello, <FirstName> speaking", etc... They ask to speak to the owner of the 'account' without stating who that is. If you're from the sales dept. and you're cold calling a particular user about their account, it's infront of you.
3. Immediately asking for my 4-digit PIN, which is only needed if we are making changes to the account (at my request).
4. Called Vodafone, confirmed not real.
Vodafone list all the official numbers that they use to call customers on their Customer Care page.
This is one of the listed numbers.
for the morons:
1/ the break you hear between the answering and their talking, is the time it takes for them to take their microphone off mute.
2/ not a scam, and Vodafone didn’t tell you it’s not a real number..it’s literally listed on their website
Lots of misinformation out there because of stupid comments.
i'm so glad for reverse phone, another rip off merchant Called me and asked for PIN right away. I said I have no idea what the PIN is (lie obliviously). Then she literally said "Oh, can you take a guess at what it is?", I replied with, "Nah I'll call Vodafone myself later and sort it out". She hung up...
Definitely seems to be a scam.
This is NOT Vodafone. It does come up as their registered number but It is being used by scammers! Do not answer the calls or give any info over the phone if they call you. Either go directly into a store or call vidafone yourself on the number if you need anything changed, but don't accept calls from this number because it has been hacked and the scammers are using this number as a mask to make you think it is Vodafone calling. Wouldn't stop ringing Vodafone send offers by text not cold call.
The number is not the actual caller's number it is really coming from India and masked as being from NSW.. DO NOT answer it.
It is vodafone, but they should never do this. This practice gives vodafone a huge and questionable security hole be making an equivalent scam call sound valid. I don't believe this is Vodafone - yes it is their voice recorded message when call back the number but I'm not a vodaphone customer! Just got a call from this number (1140am Sydney) - I always answer the phone "hello <my name> speaking." There was a bit of a wait, then a click, then some static & a man saying "yes hello, is this <my name>?" I didn't answer but hung up straight away... It's not a fake number. If you speak to them they'll send you a text directly from Vodafone confirming you're speaking with them.
You can also find confirmation that the number is real here: http://vodafone.intelliresponse.com/index.jsp?interfaceID=1&ID=-1&requestType=&respId=&source=1&question=Missed+call+from+vodafone&NormalRequest=Ask
They are just calling to ask if you want to upgrade your plan.
People, THIS IS VODAFONE! I just called them back and they confirmed this.
It's legit vodafone, left a message to call back about an offer. The number they left is a Vodafone number. I work I. The cyber security industry and have had this happen twice now. I have to say that it may be a scam and it may be possible to fake the number. However on the first occasion I refused to cooperate but researched later on. After verifying the number as Vodafone I called and they had a record of the call. I pointed out that they should not make cold calls then ask me to provide my personal information (my PIN in this case) Sami had no way of telling who they were. I explained that if I called Vodafone I’d be happy to provide my information to verify my identity but it makes no sense for me to provide that information to a stranger (especially one with a foreign accent) if they called me saying they’re from Vodafone or anyone else. This is exactly how scams work and Vodafone should know better. They should also not have to identify me positively to tell me about some new plan before I accept the plan. VODAFONE - GET IT RIGHT
168 complaints this year
204 total complaints
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