October 30, 2015
    I called back number (02) 8661 1905 reached IVR of company called HSBC.
  • Trish
    January 29, 2016
    Melbourne, Australia
    Plenty of calls from this number & no message left...how rude, sick of these calls.
  • annoyed
    March 21, 2016
    Debt Collector
    Wakefield, United Kingdom
    HSBC they call 10 or more times a day

    Harrasment and added to my block list
  • Maxi
    November 18, 2016
    Alfords Point, Australia
    I get many a call everyday from 86611905 even on sundays and public holidays.
    They called day and night pestering for my year of birth????? what???
    "We ae calling for HSBC, we want to confirm your year of birth" Really???
    I rang HSBC. No one from HSBC rang.. they trace all records, no one called from HSBC.
  • Anonymous
    June 15, 2016
    Sydney, Australia
    harassment by HSBC. they can't even leave a message.
  • annoyed
    March 15, 2016
    Debt Collector
    Aberdeen, United Kingdom
    Calls up to 10 times a day. HSBC about an overdue amount on a credit card
  • ticked off
    February 18, 2016
    Queensland, Australia
    Receive call after call from these people. I don't answer anymore. 15 in one day, with the largest time between calls only an hour. Am not a HSBC customer. We don't even have one of their banks here? No matter how many times I tell them they have the wrong number, name, Gender, Address and date of birth... Still they keep calling.
  • Peggy
    September 16, 2017
    Lane Cove, Australia
    When I were overseas,they still called me every morning 6:00am. So terrible!
    I am already told that lady when I came back Australia I will call them,but still called me every morning! I feel very very angry!
  • Barbara
    September 8, 2017
    Melbourne, Australia
    I get at least 1 call a day at work. I answer they just hang up .. annoying
  • Anonymous
    September 5, 2017
    Perth, Australia
    i have s new phone number. never been assigned to another user and they have been calling up to 6 times a day. How did they get my number? NOT HAPPY
  • Em
    August 23, 2017
    Brisbane, Australia
    This number calls me 4 times a day everyday, including weekends. Doesn't leave a message, don't owe anyone any money, nor do I have an account with HSBC so not answering.
  • Nonnie
    August 21, 2017
    Kellyville, Australia
    If its HSBC I've never had anything to do with them so no idea why they would be calling. Have blocked the number.
  • Concerned
    August 16, 2017
    Berlin, Germany
    Received numerous calls from this number -- thought it was HSBC, but had my serious doubts it was legitimate (eg SPAM) so ignored calls and rang them directly through their secure line. Confirmed it's NOT HSBC. They said I did the right thing to ignore and contact them directly. From my experience, HSBC wouldn't try to call endless like this.

    If you're a HSBC customer -- highly recommend that you contact HSBC through their official phone line and check with them directly on any suspicious calls first always.

    I've done the same when I've received emails from a HSBC email address that I had concerns with. Never click on anything, called HSBC and confirmed it was not them. Deleted the email -- HSBC appreciate if you report such things to them too.

    To answer an earlier feedback here -- Yes, HSBC has banks in Australia. The staff often calling from Asia though as it's a Hong Kong bank (that's global).
  • SM
    August 8, 2017
    Debt Collector
    Queensland, Australia
    That is right - IF the matter is important enough - SEND A LETTER.
  • Ben
    July 7, 2017
    Debt Collector
    Melbourne, Australia
    Same issue as everyone else here. HSBC charge significant annual fees then must erode that by following up minuscule debts from customers. They seem not to take into account a customers history and therefore just target any money owed which diminishes customer satisfaction.
  • Oz
    May 15, 2017
    Port Melbourne, Australia
    Ball breakers calling at all hrs of the day no shame.. don't answer the call block them. If it's that important send me a letter.
  • Navs
    May 11, 2017
    Gladesville, Australia
    Caller said their from HSBC and knew my name. Then asked me to 'confirm' my date of birth! I asked whats this about, and she said I'ts a personal matter. SCAM. I hung up.
  • Renee
    April 22, 2017
    Perth, Australia
    I have a personal loan with HSBC and have paid more on repayments. They should not be contacting me. They're asking my birth date etc to confirm who I am. I just hung up and blocked them. They have fake American accents. Let's face it you'd get an e-mail if there was an issue.
  • P off
    March 17, 2017
    Debt Collector
    Brisbane, Australia
    I have had a number of calls from this number per day. I have tried to answer, when I do know one starts to talk- I have been hanging up. If it is HSBC, I pay my bill each month... and as someone has already stated, they call even when it isn't over due!!!
  • Priscilla Queen of the Desert
    March 13, 2017
    Surfers Paradise, Australia
    Received a call a day for the last week and a half at our head office. Caller claims to be from HSBC, asks for our company's GM, but when I ask what the call is about she says "it's a personal matter" which means "this is a scam and I want to steal your money". So I told her to call his personal number and hung up. Every time I see the number I just hang up straight away and have also advised colleagues to do the same. Might mess with her a bit next time though :)

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16 complaints this year

28 total complaints

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