• Meredith
    March 6, 2017
    Scam
    Carseldine, Australia
    Received a written and verbal message supposedly from Microsoft that said something like....you computer has alerted us that it has been infected by spyware and a virus. If you close this page we will be forced to disable your computer to prevent your computer infecting our network. Phone (02) 8599 4333
  • Peter
    March 8, 2017
    Scam
    Kangaroo Flat, Australia
    SCAMMERS they say that they are from microsoft asking you all your info
  • Maeve
    March 22, 2017
    Scam
    Auburn, Australia
    If using FB & you click on one of the ''sponsored'' ads, it comes up, mine was about a baby Elephant.
  • Janet
    March 5, 2017
    Scam
    Yeronga, Australia
    Received a "Critical Error" from Microsoft asking me to phone this number, otherwise my computer would be locked to protect their network. Went through the motions to a point and then my husband came in and told me is was a scam. They get your details and lock your computer, then ask for money to unlock. IGNORE IT!
  • Meg
    April 10, 2017
    Unknown
    Glenbrook, Australia
    Yep, just given "Quinne" an earful and would just like to add.........Microsoft support on my Apple???????????
  • Shirley
    April 10, 2017
    Scam
    Berowra, Australia
    I just got the message that my computer was infected with a virus and to connect Microsoft support on (02) 8599 4333. Thankfully I have reverseaustralia.com in favourites and looked to see what had happenned. Thanks everyone for reporting it.
  • Boknaai
    April 8, 2017
    Unknown
    Joondalup, Australia
    I do call the number on a regular basis :D I string them out for a while then tell them their call center is about to experience a ddns. Why do they keep hanging up on me :(
  • John
    March 27, 2017
    Unknown
    Melbourne, Australia
    One the the worst things you can do, is turning of your computer. If they have access to your pc, by enabling 'remote assistance' or 'infecting your pc with ransomware'. the first thing you should do is remove the network cable or disconnect from the network, then call a competent technician that offers onsite service. Most hijackers lock you out of your pc by using a "syskey" hack in the registry, it becomes effective when you shut down or restart the computer, this is why it should stay on, its the only sure way you have of removing the bug. If you can't get passed the boot screen when your pc starts, you can't do a scan or system restore or anything. If you fall for their scam, most likely you will get a helpful call from someone, who will offer to unlock the pc for a small cost, you will have control again and be forever grateful. They will do this month after month until you realize you have been conned
  • amanda
    March 23, 2017
    Scam
    Armadale, Australia
    got a message from Microsoft asking me to ring 28599433.....its a scam do not awswer
  • Val
    March 22, 2017
    Unknown
    Kew East, Australia
    After clicking a link on Facebook, I got the above "Critical Error" message, supposedly from Microsoft, complete with American recorded voice, telling me to ring (02) 8599 4333 or computer will be locked. Checked this with my IT expert son, who told me it was a spam and to click Control+Alt+Delete and delete the iexplore applications in Windows Task Manager/Applications. When I did this the message disappeared and computer is fine.
  • Agent Steel
    March 21, 2017
    Scam
    Mount Gravatt, Australia
    Number reported to ScamWatch, also call Symbio Networks and complain. Your submission ID: accc-scamwatch:189064
    https://www.scamwatch.gov.au/report-a-scam

    http://www.symbionetworks.com/contact
  • Luny
    March 20, 2017
    Scam
    Chisholm, Australia
    SCAM number. From facebook ad. It's a browser pop up window. Less technical users might have trouble closing it. It seems to resist ALT-F4 and it's full screen so they don't have close buttons to use. on windows a speedy CTRL-ALT-DELETE and end task on the browser window shut it down. It appears to steal window focus. It also disabled or messed with volume controls - it was screaming in computer voices about virus and credit card information being stolen and to call the number.

    Called the number out of interest - definitely scammers who work for everyone you've heard of according to them. Microsoft. Dell. They work for everyone.
  • Marilyn
    March 20, 2017
    Scam
    Parramatta, Australia
    When I went to open my Facebook messages, a similar message came up.
    It froze my computer and I had to close the computer down. Checking the number I came up with numerous other complaints. This is the second time this has happened.
  • Stu
    March 20, 2017
    Unknown
    Melbourne, Australia
    easy, just do a system restore and all will be ok
  • Flora March 18 2017 NSW Australia
    March 18, 2017
    Scam
    Carlingford, Australia
    I clicked on an ad to the right of my Facebook page and got the "Critical Error" message. I knew enough not to follow the instructions when I rang the phone number. Otherwise the operator could have accessed my computer and done who knows what.
  • Anonymous
    March 17, 2017
    Unknown
    Melbourne, Australia
    They have tried to spam my elderly mother's computer and left this phone number to try to get financial personal details
  • Maria
    March 17, 2017
    Scam
    Melbourne, Australia
    They have just done this to my elderly mother.
    Bastards
  • mmm
    March 17, 2017
    Unknown
    Saint Kilda, Australia
    i've had several calls from this number, not actually a call, but a message pop up on my computer, and it's always when u look at those ads that say, 20 photos of look what so and so looks like now, or one of those slideshows of odd photos, so don't look at them, and I simply shut down my pc and would never ring it. it's a total scam and not from Microsoft. don't fall for it.
  • Cathy
    March 16, 2017
    Unknown
    Melbourne, Australia
    Thanks everyone for posting here, I did call the number and received a recorded message, hung up and searched the number online which I wished I did first, I ran an additional quick scan, nothing detected and I have not handed over any details, hopefully all ok
  • Christina
    March 14, 2017
    Unknown
    Toongabbie, Australia
    The same thing just happened to me, same as Meredith. I rang the number and spoke to someone. They were not from Microsoft and when I asked who they were they said they were from support tech network. Be careful

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23 complaints this year

23 total complaints

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