• Neil
    February 2, 2017
    Scam
    Australia
    *****scammers using this number claiming to be ups and that you have a package that requires clearance fee of $968 for you to recieve it!!! *****
  • Jayson
    January 5, 2018
    Company
    Australia
    Received an unexpected call from this number, which sounded like it was from an overseas call centre. That made me suspicious immediately. Then they said they were from UPS and were "calling to collect customs duties". I was expecting a parcel from overseas from UPS, but I thought it might be a scam, so I hung up. Looked up UPS's number (02) 8313 3030 is an outbound only number), called them back to confirm, and it was actually UPS that had called me.
  • Liz
    September 22, 2017
    Unknown
    Australia
    Yes this is definitely UPS. (02) 8313 3030 is their outbound number. You can't return the call on that number. The return call number for UPS is 131 877. If you are paying duty on goods from UPS (which is what they rang me for) then you select Option 4.
  • jt
    August 20, 2018
    Financial services
    Australia
    Caller: ups

    i bought an item which had ups delivery. ask them to send you the customs notice and get a customs broker to do it for a little cheaper (if the parcel isnt urgent)
  • Anonymous
    January 19, 2018
    Company
    Australia
    Legitimate number, used by UPS.
  • Jaques
    December 27, 2016
    Unknown
    Australia
    Not unknown. It's a non-reply # from UPS. You need to call back on their listed #. All good.
  • Anonymous
    November 14, 2019
    Unknown
    Australia
    Scammers text the following text message:

    Dear Client,
    UPS; Your shipment, 1ZE01E706771867437,has incurred import fees of AUD314.94. You may pay through BPAY and use Biller Code: 49676, Ref#2000042778343 or through EFT, Acct Name: UPS Pty Ltd, BSB: 242000, Acct #: 105109008, Citibank and email your payment receipt to kkz4qyn @ ups.com

    To track the delivery, please call our customer service department at 131877 option 2 or visit our website at www.ups.com<http://www.ups.com/>


    Thanks and Bes
  • Robert
    February 22, 2019
    Service
    Australia
    Caller: UPS

    Called as I owed clearance of a parcel - this is a legitimate number and call
  • Michael
    November 20, 2020
    Company
    Australia
    Caller: UPS

    Legit. UPS calling to collect duty for an import I was expecting.
  • Sean
    August 9, 2020
    Company
    Australia
    Caller: UPS

    Legitimate - I needed to pay import tax. Very efficient service.
  • Anonymous
    June 25, 2020
    Company
    Australia
    Caller: UPS

    Legitimate
  • Anonymous
    May 6, 2020
    Company
    Australia
    Caller: UPS

    A legitimate phone call from UPS. I was wary at first as I didn't recognise the number, but a quick search online confirmed it was ok - it was regarding an invoice I received from them recently.
  • BC
    December 29, 2019
    Unknown
    Australia
    Answered a call but no one there, didn't call back or receive any further calls or messages
  • Nathan
    November 1, 2019
    Company
    Australia
    Caller: UPS

    This is legit, call center is overseas, was expecting a package, importing goods into Aus over 1k = tax and duties are required
  • Anonymous
    September 5, 2019
    Company
    Australia
    Caller: UPS

    Legitimate, UPS called to collect import duty on an overseas package i was expecting. I got them to email me the invoice whilst on the phone to them Obviously if you are not expecting an overseas delivery then don't pay, it is an overseas call centre they might get the wrong number occasionally i imagine.
  • ScottM
    August 21, 2019
    Company
    Australia
    UPS duty and tax collection
  • Anonymous
    July 21, 2019
    Unknown
    Australia
    UPS parcel delivery
  • Anonymous
    July 10, 2019
    Company
    Australia
    Caller: UPS

    UPS, based on the above messages & an overseas order that has just come in for me, this might be their line regarding collection of costs incurred through Customs
  • Anonymous
    June 5, 2019
    Unknown
    Australia
    legitimate - UPS
  • Anonymous
    March 25, 2019
    Scam call
    Australia
    scammers

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