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  • Telstra
    February 22, 2019
    Company
    Australia
    3
    Telstra calling back
  • Anonymous
    February 2, 2020
    Unsolicited call
    Australia
    1
    Asian Indian accent claimed to be Telstra and wanted personal details. This is a complete fraud scam
  • Anonymous
    September 26, 2019
    Unknown
    Australia
    1
    Caller: Telstra scam call

    They sent an SMS first, then tried to call an hour later on (02) 8290 0000. I had already confirmed from Telstra that it was a scam.
  • Anonymous
    May 27, 2019
    Scam call
    Australia
    1
    Caller: 02 8290 000

    Its a scam.
  • Anonymous
    December 5, 2020
    Unknown
    Australia
    0
    Caller: The guy sounded Indian and said he was from Telstra.

    I am not with Telstra. I hung up and blocked the number.
  • Anonymous
    November 23, 2020
    Unknown
    Australia
    0
    Caller: Claimed to be Telstra accounts and billing

    Asked to speak to me by name. I happen to have two issues - one complaint re mobiles, and waiting a callback on installing NBN for a relative, neither accounts or billing. Would not give me a reference number. Asked to speak to a supervisor, initially said could not do that until we had gone through the process of looking at my íssue, second time I made the request was told as it was an outbound call couldn't transfer me, I could call 13 22 00 which is of course the Telstra customer service line, which is CLOSED at 7pm on a weeknight. I suspect a scam but am concerned it occurred the same day I called 13 2200
  • Anonymous
    November 10, 2020
    Call centre
    Australia
    0
    Caller: Telstra

    I was on the phone with Telstra lodging a complaint. The Telstra person was obviously out of her depth and didn't have a clue. The call dropped out but I think it didn't drop out rather that she just didn't know what to say. Next thing I get 2 calls in close succession but both only ring one time. I think it's her making a case that she tried to call me back.
  • Anonymous
    August 5, 2020
    Unknown
    Australia
    0
    We were on a call to Telstra support that dropped out, the same people called us back using this number.
  • Anonymous
    October 25, 2019
    Unknown
    Australia
    0
    Caller: Says Telstra

    They rang to randomly update my details and wanted to know my income as a first question ??? And didn’t know what services I had. Total scam !!
  • Anonymous
    October 1, 2019
    Unknown
    Australia
    0
    Caller: Possibly Telstra

    While I cant 100% confirm this is Telstra, I also had them calling me on 028260000. If you doubt they are Telstra and have an account with them, ask them to confirm what the details are about. Also, ask them to SEND you the 6 digit pincode from them. That is a verification code that is used by Telstra and sent to your mobile on record. If you dont have a mobile service with them, ask them for a reference number so you can call them back on 132200. Even if they send the onetime pin verification. Simply ask if you can call them back and get the reference number. That pin will always come through from them, it wont be on a number but their name.
  • Anonymous
    August 21, 2019
    Unknown
    Australia
    0
    Yes it was Telstra calling back
  • Swiss
    August 20, 2019
    Unsolicited call
    Australia
    0
    Caller: Call Centre

    Claimed to be from Foxtel and that my number called them . They knew my first name but I haven't been with Foxtel for 10 years. Above comments claim Telstra but the message left on my phone said Foxtel. Dodgy.
  • Cameron
    July 30, 2019
    Unknown
    Australia
    0
    Caller: telstra call back

    I had a couple of calls back from telstra on this (02) 8290 0000 number. Including a voicemail message. They were reporting back on progress of a case they are investigating for me. I didn't answer it because I didn't recognise it but I will in the future. Not a scam.
  • Anonymous
    June 18, 2019
    Other
    Australia
    0
    Caller: Telstra

    It was a lady I spoke to earlier this evening at Telstra, confirming a booking I made for a technician to come out. 100% Telstra, not a scam.
  • Anonymous
    June 5, 2019
    Scam call
    Australia
    0
    Caller: ‭(02) 8290 0000‬

    Say it’s telstra, but I don’t believe. I spoke with Telstra earlier today and they said there is nothing wrong with my account at all. The number calling says there is an issue with my account. Don’t trust them.
  • Anonymous
    June 3, 2019
    Unknown
    Australia
    0
    Caller: telstra 100%

    telstra 100%
  • Fred Dagg
    April 14, 2019
    Scam call
    Australia
    0
    Caller: scam

    I seriously doubt that this is Telstra. Unprofessional, and wrong sort of questions. Stated they are customer complaints and that there is a billing issue another person with the same name. Do not trust.
  • Anonymous
    October 30, 2018
    Unknown
    Australia
    0
    The above feedback says Telstra but I have not dealt with Telstra for over 20 years and will never go back. How do they have my mobile #? Blocked
  • Anonymous
    September 20, 2018
    Unknown
    Australia
    0
    That number calls on my mobile regularly but they don't respond when I answer. I was on the landline to Telstra at the time they called - 3 times - this afternoon
  • Telstra
    September 18, 2018
    Company
    Australia
    0
    I called back number (02) 8290 0000 reached IVR for Telstra.

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Spam Score
62.50%

3 complaints this year

15 total complaints

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