• Jack
    April 18, 2017
    Winthrop, Australia
    They call and then hang up 😡 Stop wasting my time that's twice today if it's important leave a flaming message
  • Cathy
    April 11, 2017
    Fairfield, Australia
    I have a freedom insurance plan already and this is the second time they've called me today. If they continue to harass me, I will cancel my policy altogether.
  • I Called Back
    January 3, 2017
    I called back number (02) 8279 2971 just kept on ringing no one answered the call and never got any voice mail.
  • Anonymous
    December 3, 2016
    Adelaide, Australia
    insurance ompany
  • Craig from Legal Department
    June 5, 2016
    Plympton, Australia
    couple of notes about Freedom Funeral Insurance
    1. Uses Indian call centre to initially spruik for your contact details, first they say "this call is being recorded"
    2. Aussie call centre rings you back, almost immediately saying "this call is being recorded"
    3. Any name and bank account number you give Freedom Insurance and they will begin deducting fortnightly payments for funeral insurance straight away,
    If you know somebody elses details, you can sign them up without their permission or knowledge. Freedom Insurance never checks validity of caller their priority is to get the money out of the bank account.
    4. Data given to any of the telemarketers is shared across networks, days later unsolicited phone calls begin, more telemarketers, especially asking for the name which was provided to them in the phonecalls.
    5. Judging from what you find searching google, it is virtually impossible to claim for a funeral if you are physically deceased or have no family aware you have a funeral insurance policy.
  • Anony mouse
    February 19, 2016
    Blacktown, Australia
    I called back again. Freedom Insurance.
  • Freedom Insuracne
    February 17, 2016
    I called back number (02) 8279 2971 Reached ivr for a company called Freedom Insuracne.

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5 complaints this year

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