2 calls from this number. Claiming to be from Commonwealth Bank fraud squad. Automated message asking for a particular person then trying to obtain personal details. I hung up and rang the bank. They said that this is not one of their numbers. Glad I did not participate in the scam. Hey, definitely not a scam - call the main Commonwealth line and ask to be transferred to Fraud team. it is real i have just been done by a scam same here. Got a text asking if i had made a payment to Uber and i text back no and the phone rang immediately. It wasnt even my personal phone that is linked to my account so i knew it was a scam and hung up received a recorded message from CBA on this number. At first I thought it was a scam. They asked me to call 1300 754 566. If you google this and CBA, you will find this is a legit number on the CBA website, so this call I received was legit :
"We may contact you using the below methods:
A phone call from one of our fraud analysts
An automated voice-activated call from our telephone alert system, from 1300 754 566
An automated SMS from our SMS service system (this will appear from + 0427 741 911, + 0447 268 622, or appear as CommBank)
The voice-activated telephone or SMS alert can contact you within seconds of any potential fraudulent activity on your account."
Genuine Commonwealth Bank call helping to protect your bank account from fraud.
Very helpful ... fixed everything up when someone in Germany had raided my bank account overnight.
No not a scam. sounds suspicious. first had a text at midnight which i had missed, then a follow up to reply yes or no to whether a particular transaction was mine. i replied no, and immediately received the phone call from this number and was put on hold - said it was cba Fraud team. i hung up and phoned CBA direct , while checking my account on line. sure enough , a number of fraudulent transactions were evident. it was quickly sorted by cba over the phone with card replacement. a nuisance but better than getting fleeced! Its legit. I rang the Commonwealth Bank number from the website expecting to hear this was part of a scam, but was told, no, its their fraud section. My card had been used overnight forna number if transactions that looked out of the ordinary so they wanted to confirm that Inhad no knowledge of the transactions. Told me they would cancel the card and issue a new one. I must admit my first reaction to the text was that it must be dodgy - if yiu have doubts though its best to just ring the bank on the number from their website. They rang me at 12.50 am this morning woke up the household and we don't bank with commonwealth so angry Its a scam!!! Not a scam. Legitimate CommBank number investigating fraud. Not a fraud, just checked my Netbank after receiving and replying a confirmation text and getting a missed call from this num,ber immediately. 3 transactions over $1000+ each. Waiting on the line now to speak with the fraud team!!! Definitely a scam probably promoted by the last contributor. i think it's legit call from commonwealth bank - but if you're unsure then call them back on their main number or fraud dept 1800 023 919 opt 1 opt 1. Its the commonwealth bank frauds department. The contact you when a suspicious transaction was made on your account. I just contacted the commonwealth bank main call centre to confirm and saw the fraudulent transactions on my statement When I called wasn't a scam, my card details were stolen. Call the main Commonwealth call center line and ask to be put through to the fraud team. This isn't a scam, it's the Commonwealth Bank Fraud Squad. My card was copied and then used overseas, Commonwealth cancelled the card straightaway. If you're concerned call the main line 132 221 and ask to be transferred to fraud division. Scam!! Texted me and as soon as I replied NO they called me straight away - very persistent! Block the number and dont give your personal details either text or call, Ring your bank. My bank said they attempted to take money off sn expired credit card. Texted me a message asking if I made a transaction with a company I have never heard of before and then I received an automated message saying they are some squad from commonwealth, which I'm not even with. It's a scam!!! Block their numbers and don't contact them back. Ignored, like I now must ignore all unknown calls on my mobile and the list grows daily, but this was Commbank security. They were also emailing me, which is how I responded (& found out).
6 complaints this year
15 total complaints
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