• Optus
    November 23, 2018
    Company
    Australia
    I called back the number (02) 8049 3669 and reached vm that said I reached Optus
  • Melanie
    November 20, 2019
    Unknown
    Australia
    Caller: Optus

    They called me at almost 10pm to follow up an issue I’ve been chasing all week. Not impressed.
  • Alisa
    November 19, 2019
    Company
    Australia
    Caller: Optus

    Optus phoned after a live chat was ended by error
  • Anonymous
    September 8, 2019
    Unsolicited call
    Australia
    Useless as tits on a bull.
  • Anonymous
    September 8, 2019
    Other
    Australia
    Absolutely useless Optus. You report a problem. Their solution is to tell you that you have a problem. They then repeat the exercise. They ask for your login and then email you with the login you just gave them. To top it off, they then change the password, don't fix the login, which means I now don't have a working login and have temporary password which expires within 48 hours. I am now worse off than when I started. By the way I was on the "chat" system for over an hour. They are clearly offshore, poorly trained and working from a deficient manual. Finally they ring me seven hours after I contacted them. Do they think people have nothing better to do than wait around a phone for this length of time? I spent the time to go to the local shops and transferred my business to another provider.
  • Erin
    April 26, 2019
    Call centre
    Australia
    Caller: Optus Call Centre

    My Live Chat was ended accidentally, and my agent called me back. I was expecting this call but they do not have a caller ID.
  • Anonymous
    April 2, 2019
    Unknown
    Australia
    This is optus number. I had 8 calls in the space of several minutes back to back when i answered it they hung up now because this is classed as a breach of the telecommunications act them using their phones as a carriage to harrass me i will now take legal action against them. It comes from the philipines
  • Anonymous
    February 14, 2019
    Unknown
    Australia
    This number called at 1am and hung up after the first ring. Then called back. No msg left. I didn’t bother to try and return the call.
  • Anonymous
    December 31, 2018
    Unknown
    Australia
    Yet another spam call.

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4 complaints this year

4 total complaints

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