I called back the number (02) 8049 3669 and reached vm that said I reached Optus Useless as tits on a bull. Absolutely useless Optus. You report a problem. Their solution is to tell you that you have a problem. They then repeat the exercise. They ask for your login and then email you with the login you just gave them. To top it off, they then change the password, don't fix the login, which means I now don't have a working login and have temporary password which expires within 48 hours. I am now worse off than when I started. By the way I was on the "chat" system for over an hour. They are clearly offshore, poorly trained and working from a deficient manual. Finally they ring me seven hours after I contacted them. Do they think people have nothing better to do than wait around a phone for this length of time? I spent the time to go to the local shops and transferred my business to another provider. Caller: Optus
They called me at almost 10pm to follow up an issue I’ve been chasing all week. Not impressed.
Optus phoned after a live chat was ended by error
Caller: Optus Call Centre
My Live Chat was ended accidentally, and my agent called me back. I was expecting this call but they do not have a caller ID.
This is optus number. I had 8 calls in the space of several minutes back to back when i answered it they hung up now because this is classed as a breach of the telecommunications act them using their phones as a carriage to harrass me i will now take legal action against them. It comes from the philipines This number called at 1am and hung up after the first ring. Then called back. No msg left. I didn’t bother to try and return the call. Yet another spam call.
1 complaints this year
4 total complaints
Anonymous on (02) 8997 2874
Accidentally called back (they didn’t leave message) but the call ‘could not be connected’
Anonymous on 0468 125 683
Started as a automated message advising that there is an investigation and a warrant out for my...
Anonymous on (02) 9055 9130
Hung up and blocked this number
Anonymous on (07) 3870 1034
Sleep therapy clinic at the Wesley Hospital
Anonymous on (02) 8000 0000
Will not stop annoying. Call back and says number is diconnected.
Months of (02) 400-----...