It's a legit number. This is the number Optus calls you from if they need to talk to you. I was on a live chat with a Optus Representative and they asked me to give them a number for them to call me back on. Had a missed call from (02) 8049 2850. Called back and got: "Optus advises the number you have called has been disconnected" Rang At 1am said it was Optus and I owed them money asking me to pay. I said no and to ring back the next day. They said they would ring back the next morning. My phone way illegal ported the next day Optus This number called me, disconnected my mobile and hacked into my phone. They withdrew all our money from all accounts. Under investigation by police and bank. Contact police if this happens to you and block all internet banking ASAP. This is definitely Optus. Been calling me for the last three days, either hangs up when I answer or silence. Tried calling back but "Optus advises the number you have called has been disconnected" I called back number (02) 8049 2850 reached IVR for a company called Optus. I was complaining to optus about my high data usage. Then hung up and got call from this number. They did not speak and hung up after a couple of seconds. I just had a call from this number but did not answer Coz its almost 2am.
But today I did contact optus on online chat aboyt my whole data vanishing in half an hour after I had just recharged. It's never ever happened before So I contacted them to find out what happened to My data and then I got this call only 15 mins ago..
Caller: Definitely optus
This is quite strange, I got a missed call and called the number back, says "Optus advises that the number you have dialled is disconnected etc etc"
They called back this evening and I answered, turns out it's one of the Optus counterparts I've been working with on a project for a client next week. This is from Optus Malaysia, weirder thing is when I answered it the caller ID then changed to possibly his actual extension - I don't know wether this is because I'm on Optus too?
So I'd say if you've answered and they've asked for some personal information just say you'll call back a verified optus number - I wouldn't be comfortable just giving my details to anyone that calls.
I disconnected my Optus landline/broadband yesterday.
Last night sometime after 9.00pm when I turned my phone off I got a call....which showed up as a missed call when I turned my phone back on at 7.30am this morning.
Caller: Optus broadband connections
Optus broadband customer support. After i applied online for an nbn connection, the followup call was from this number. And yes it is a bit of a noisy line, with some static sound in it and background voices, so its probably from an Optus Indian call centre that routes via this Optus Sydney number.
I too received a call from this number after a live chat with Optus. I started my live chat at 9.37am and finished at approx 10.15am. I received the call at 10.17am. Very suss. It took 3 attempts with different Optus staff before I got the right one to deal with my issue. Caller: (02) 8049 2850
Have these calls multiple times after failed Optus on line chats (THAT service is GARBAGE). It goes straight to missed call, and when you call back its a disconnected number. Either more Optus HORRIFIC service or a scam.
Number has called me a couple of times and just hung up straight away. This is a scam and not Optus calling you. Do not pick up and do not respond. They simply want access to your phone. Do not call back Didn't answer call as I suspected scam - no message left on answering machine optus help As per other comments I was called after a live chat put on hold without being spoken to and still on hold after 10 minuted
28 complaints this year
39 total complaints
scam... on 0438 130 144
Anonymous on (07) 3620 7576
Pacific Smiles... on (02) 4973 7200
I called back number (02) 4973 7200 spoke to a woman who said company name is Pacific Smiles Dental.
Anonymous on 0412 168 668
scam call - said I was in a car accident over the weekend. Hung up as soon as I said I'll report...
Employsure on (02) 8123 3620
I called back number (02) 8123 3620 spoke to a woman who said company name is Employsure.