• Anonymous
    October 28, 2019
    Unsolicited call
    Australia
    Caller: Optus

    Optus Sales
  • Anonymous
    December 3, 2019
    Scam call
    Australia
    SCAM male voice said they're from Optus he then started giggling after that he started asking for my phone number (the number he just called) he went on to say if I didn't no my phone number he could verify my details.......... I hung up Scam For sure..
  • Anonymous
    February 23, 2020
    Unknown
    Australia
    Caller: I don't know

    I didn't pick up.
  • Anonymous
    July 23, 2020
    Unknown
    Australia
    They keep calling but don’t leave a message.
  • Anonymous
    March 13, 2020
    Company
    Australia
    Caller: Optus

    A guy from Optus called Rony. Seemed legit. He had all the details of my current plan and seeing as my contract had expired (and I had paid off the device) he could recontract me for a new phone or I could continue with my current phone month to month for a lower price.

    All seemed good except apparently Optus need my Driver's License or Passport Number to perform a credit check despite the fact I've paid every bill for the past 2 years on time. Not sure why a credit check would be needed. They conducted one before entering the contract so doesn't make sense to me at all.
  • Anonymous
    March 11, 2020
    Unknown
    Australia
    Caller: optus

    optus call, confirmed and legit
  • Dr Koh
    September 21, 2020
    Silent call
    Australia
    I answered but there's no reply. I waited until the line was terminated by the caller. Then I searched for this no. online and voila... BTW my Optus contract is ending soon. I have been receiving anonymous calls lately. If it's Optus calling, then good luck to them because the last thing I'll do is to renew my contract with them just for the sake of retaliation.
  • Anonymous
    September 18, 2020
    Unknown
    Australia
    I believe the caller is scammer.
    Silent voice.
    Hung up and blocked.
  • Anonymous
    September 16, 2020
    Other
    Australia
    Said they were Optus but asked for personal details pretty much straigh away, claimed to be cleaning up outdated details their data-base. I didn't provide any information. Also said they would send a verifying text but didn't. Probably scamming for personal information, please beware.
  • Anonymous
    June 29, 2020
    Telemarketer
    Australia
    Caller: Optus

    I rang Optus to confirm the number was legit and yes it was their Optus Sales team. The initial phone call seemed very informal and requested information on my account, so I was skeptical and felt it was a Scam. I provided feedback to Optus to improve the legitimacy of their sales call.
  • Anonymous
    June 16, 2020
    Unknown
    Australia
    My alert said suspected scam so I didn't answer.
  • Anonymous
    May 27, 2020
    Scam call
    Australia
    wanted to up grade my plan with optus (im not on optus) and asked for my license number, passport number and credit card
  • Anonymous
    September 17, 2020
    Unsolicited call
    Australia
    Caller: "Optus"

    Someone named Nabil from Optus called me asking if this was my phone number and starts repeating it twice. Huh? I asked him where he got my number from, he said from the Adelaide Optus centre. Huh? He then said my plan was about to expire (which is untrue) and if I would be interested in going on a cheaper plan.I blocked the number. It's unclear if this is a scam or legit.
  • Anonymous
    September 11, 2020
    Unknown
    Australia
    Number called me and the person on who rang said "Hello this is Sydney from Optus." and then hung up.

    Blocked the number straight away. If there's an issue on my account, I get all my bills and updates over email and through my Optus app.
  • Anonymous
    September 8, 2020
    Unknown
    Australia
    I checked the number, apparently Optus, and yes I do have a plan with them. BUT, had a call from that number last year and on checking, I had blocked it...Same number called me 08/09/20...Supposed to be blocked.
  • Anonymous
    September 7, 2020
    Scam call
    Australia
    Very thick accented Indian male called supposedly from Optus, wanting to verify my "order". He said the information in my "order" didn't match their records and he then asked for my Medicare number. What has THAT got to do with Optus? Definitely a scam, so I hung up on him.
  • Murray
    August 25, 2020
    Unknown
    Australia
    I answered the call but then got a message saying the number I dialled was not connected, I didn't dial it, I answered it. Number is now blocked.
  • Anonymous
    August 13, 2020
    Call centre
    Australia
    Caller: Optus Team

    I was a little skeptical at first, but the caller had all my details - asked for my birth date, so I asked him and he had the date, just wanted to confirm the year. As it turned out, offered me a great Plan, and sent me a copy of the new contract, which had all other information, including my IMEI Number etc. This is NOT a Scam
  • Anonymous
    July 14, 2020
    Unknown
    Australia
    It Sounds legit but definitely a SCAM from a fake optus salesman
  • Anonymous
    July 14, 2020
    Call centre
    Australia
    Optus Sales

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23 complaints this year

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