Caller: I don't know
I didn't pick up.
SCAM male voice said they're from Optus he then started giggling after that he started asking for my phone number (the number he just called) he went on to say if I didn't no my phone number he could verify my details.......... I hung up Scam For sure.. Caller: Optus
A guy from Optus called Rony. Seemed legit. He had all the details of my current plan and seeing as my contract had expired (and I had paid off the device) he could recontract me for a new phone or I could continue with my current phone month to month for a lower price.
All seemed good except apparently Optus need my Driver's License or Passport Number to perform a credit check despite the fact I've paid every bill for the past 2 years on time. Not sure why a credit check would be needed. They conducted one before entering the contract so doesn't make sense to me at all.
I rang Optus to confirm the number was legit and yes it was their Optus Sales team. The initial phone call seemed very informal and requested information on my account, so I was skeptical and felt it was a Scam. I provided feedback to Optus to improve the legitimacy of their sales call.
optus call, confirmed and legit
Caller: Optus Sales
My plan was expiring and they wanted to re-sign me to new plan.
Call from Optus regarding changing my expired plan. Provided current details and only requested year of birth for confirmation. No financial information requested. Followed up with email. This is legitimate. Saved some $$. Definitely a call centre but for Optus
My alert said suspected scam so I didn't answer. Caller: Claimed to be optus
Was a scam
Searched this number while my phone rang. Based on this feed, I did not pick up. I picked up and heard a sound of inhale form the caller who kept silence. can'r tell whether its scam or not. Idk whether it was a scam, just kind of annoyed for this. wanted to up grade my plan with optus (im not on optus) and asked for my license number, passport number and credit card Scam Very helpful Caller: Optus
Sales man asked if I want to change my plan.
Had man giggling at me to defently 1 big set up scam how unbelievable people these days :0 I can’t believe I’ve just been scammed by an person working the Optus sales team how shocking may god punish them Optus Caller: Optus
Asking if I wanted to change my plan - Believe it is not a scam
Optus call centre - not a scam
12 complaints this year
12 total complaints
Anonymous on (02) 4017 0112
Anonymous on 0410 878 808
don't know who this is.
Anonymous on (03) 6236 4516
Called the number back and just heard garbled voiced - sounded like a call centre - couldn't...
Anonymous on 0457 081 711
went to message bank and message was a recorded message of someone speaking an Asian language...
ZZ on 0480 027 261
I got two calls in the same day and absolutely harassment! The lady on the other line has Philo...