Claimed they were from Coles Credit Card. I just checked with Coles - the call is a SCAM!!! "Coles will never request unsolicited information by telephone"!!!

Legit - though it's odd that they don't leave a voicemail. Called my bank's credit card services and they had indeed tried to make contact with me about a credit card security matter.

Caller: Citibank

It's Citibank, however they generally never say what its about or who is calling so always seems suspicious. You'd think they would find a way to be clearer in the message about what it is.

Caller: Qantas Premier Cards

Yes I applied for a card and it was from Citibank.. they rang at 7.05pm and said ring back on 1 (03) 0041 6977 and then it goes to an answering machine saying business hours are Monday to Friday 9am to 6pm. WTF

Caller: Claimed to be Coles Mastercard

Difficult to tell from this thread whether legit or not - said there’d been suspicious activity and that they were going to cancel my card, but I haven’t noted anything suspicious as yet. Queried that with her and she said they’d hold off on cancelling at this stage. Will probably need to check with actual card provider to see if anything has been flagged

Caller: Telemarketer

Just hung up on them since they struggled to provide a sufficient reason to be ‘questioning’ me. Claimed to be from Coles MasterCard. They immediately asked me to confirm my date of birth without even explaining anything other than being from Coles MasterCard. Very suspicious, told them that I’d “call them back”, and I’m so glad I reverse tracked the number to find this.

Caller: The guy said he was calling on behalf of Citibank

Being at work, I'm used to these kinds of calls and do Google searches on the telephone numbers when I'm suspicious of the nature of the call. It just happened that this number had 26 complaints before this one. I actually told him exactly that and basically told him to not call again. He then asked what number is the one that 'he' is calling from. That made me laugh in his face. I hung up.

They said there was suspicious activity on my account but I was suspicious so didn't give her any information. Checked with Citibank and they said the number is genuine and there had been an attempt.

Make sure to call your credit card company directly as this is just one of the numbers it shows up as.

Got a call for fraud claiming to be from Citibank with no reference number to give me or any idea of when,where or what happened.

Rang the back of my card and found out it was legitimate and then cancelled my card.

Missed the call but found a message on the mobile to ring Citibank Card Security on the phone number on the back of my credit card (sounds legit). Rang the number on the back of my credit card and was satisfied it was indeed Citibank, but they had no record of the call to me made just minutes earlier. Seems odd – why would a scammer get me to ring a legit Citi phone number (on the back of my card) rather than their own number? Just to be extra cautious I rang them on the landline rather than by hitting the number in the message on the mobile.

they are not citi bank.

scam

the number called
about three rings
then stopped

I did not take the call, but a call to a correct Citibank number confirmed that they had been calling to verify an overseas credit card transaction, which was in fact a legitimate transaction.

Said they were from BoQ - said that I had activity on my credit card and said wrong type of card. Put me on hold when I asked too many questions and disconnected me. tried to call back on another phone and there was just nothing.

Legitimate Call from Virgin Money regarding my account with them.

Received a call from (02) 8027 2000 - regarding my Citibank Card - which incidentally I DO NOT HAVE and never have had. Rang the 1300 550 216 number that was left on the answering machine and when I asked them what this was about and told them I had no account with them and that I would be reporting it to Citibank direct and the police they hung up. This certainly smells like a scam.

Virgin Money services

I just moved some money from my Citibank account for the first time and their card centre security phoned on (02) 8027 2000. If you miss the call you can phone them back on 1300 550 216 or 13 24 84 or (02) 8225 0615. Nice to know they have a good security watch going on.