today 19/7/11 received a call from with same blurb from Arnold (Indian) and asked to speak to his supervisor named Samuel. Asked for their abn (02) 6588 9101 which doesn't exist on the ACCC website its bogus. The ph num he gave me was (02) 8006 1200 and based in George St Sydney comp name Software Support PC. Said Id' call him back when I checked their bona-fides didn't

the guys just rang back, and gave me another number to "call them back on" and this number actually works!!
(02) 8006 1238/">(02) 8006 1238
(02) 8006 1238 (for googling by others looking for help)
spoke to a "Roger" who is the supervisor who gave me this number. He also answered this number when I called back!
Clarified their business name as Live Help 4 PC
http://www.livehelp4pc.net/
http://www.livehelp4pc.net/index.php?page=contactus (contact numbers)

I'm still of the opinion it's a scam, but it appears very legitimate.

ok guys these scammers are now hitting victoria, had a call from them i was a little smarter than them, thanks for this page and your comments hopefully it will save someone some stress and keep their money in their bank

Hello everyoneI am a software engineer in Melbourne, when i received a call tonight from an Indian man on a line that was very scratchy and difficult to hear saying there was a problem with my Windows PC. I have worked with Windows operating systems for the last 5 or so years, when he told me my computer was sending errors alarm bells rang in my head!When I asked him what operating system I had (he should know if it has been receiving errors from my operating system!) he couldn?t tell me. This is such a scam everyone. His name was ?Jason? and he said he was based in central Sydney on 21 George Street. (same as stated above) He also said he was from ?Software support for PC?Don?t fall for this!

just just got a call from the same company but they called them self cyber pc surport.after  a lot of questioning from me they gave me there number and got very gumpy about it.(02) 8006 1200.they say there from 21 goege st sydney.l not a belivere and told them not to call back.but they have called me before about 2 month ago as well.l don't belive them and no one should help them.wish there was a way to track them put them away.called me 4pm 26/9/2011
l do like the other person comment next time they ring have a air horn ready

I also received a phone call, pretty much the same. They claimed to be a third party company, nothing to do with Microsoft. He told me he was from Software Support 4 PC. I asked for a phone number, at first he refused to give me one until he fixed the problems which involved me opening up there website which would then connect me to his computer. I told him no i want contact details first he gave me the same address 21 George st central Sydney but gave me a different number (02) 8003 5916.
He told me my computer was 88% corrupted with viruses- Trojans and was about to crash, they have received error reports. I then told him no one but Microsoft receives them. After playing dumb i told him i worked for an IT company and was well aware of this particular call, and it was illegal. He then tried to tell me it wasn't.

Got a similar call 30 October around 18.30 EST from an Indian male with same concern and he gave his telephone number (02) 8006 1200.He hung up rapidly when I said I'd call him back.Another slimmy individual who should be locked away.