Call came after I had made a transaction on my Visa that was out of the norm for me (overseas company). Called the number back and was connected to Interactive Voice Recording (IVR) >>> “Please hold while your call is directed to the next available FRAUD AGENT” followed by "please key in the 6 digit one time PIN ??given in our initial contact???
As I did not have a PIN I ignored this and waited for this to cycle 3 times of not keying in code “Please hold, one of our FRAUD AGENTS will be with you as soon as possible” >>> transferred to agent.