• Anonymous
    January 27, 2019
    Unknown
    Australia
    Caller: scam on computer

    Pop up appeared on our Apple computer after clinking a link on facebook. There was a "so called"Apple support number attached 1800 865 120) which we foolishly called. Netcom IT services, supposedly based in Perth claimed that our IP address had been comprised by pedophilias and drug dealers. Anyway long story short, we got scammed by them to fix our computer. Only when we goggled the support number did we realise we had been had.
  • silver sailor
    December 17, 2018
    Unsolicited call
    Australia
    Caller: NetcomService

    They freeze your computer with malware (inserted if you click on some links in Facebook) Then they demand money (in my case US$300) to fix your computer. Also call themselves Focus Repair - Best Tech Support. I believe they are in 96 Hay Street Perth WA
  • Anonymous
    December 10, 2018
    Scam call
    Australia
    Caller: Scam company

    Will try to get you to let them access your computer. DON'T LET THEM.
    Will try to get your bank credit or debit card details. DON'T GIVE IT TO THEM.
    I know people who have been scammed by these people and have had their bank accounts accessed and cleaned out. BEWARE.
  • Anonymous
    April 13, 2019
    Scam call
    Australia
    Parents in law got scammed. Just opens more windows no virus etc. close down and restart
  • Edward
    January 29, 2020
    Telemarketer
    United Kingdom
    Caller: Tell salesman from India

    They con you into buying a service but fail to tell you you have signed into yearly contracts of 1500 pounds
  • Anonymous
    January 29, 2020
    Unknown
    United Kingdom
    They will scam you by saying they will take over your computer and clean it up for a fee of 250 but don’t tell you that in two years time you be charged £ 1400 for one year the. Another £ 1400 for year 3 ......they then bully into paying. By threatening court DONT DO IT
  • IAN
    January 18, 2020
    Other
    Australia
    Caller: Netcom IT Services

    Complete scam, I too will never trust an Indian vioce on the phone again, the amount was 1000 US dollars. Froze computer with a bull sh*t story about being hacked .
  • Anonymous
    January 10, 2020
    Unknown
    Australia
    they are government hackers who else controls the internet??? or maybe the hackers control it he he
  • Anonymous
    October 31, 2019
    Unknown
    Australia
    Caller: Netcom

    You can add me to this club. Absolutely annoyed with myself for letting it happen. Really hope someone gets them back for what they have done to all of us.
  • Anonymous
    August 17, 2019
    Unknown
    Australia
    I guess I have been totally scammed to the amount of $550 supposedly for 4 years support from Netcom
    Terms & Conditions
    Customers face any issues with their computer. They may call us at 1800 849 303 they can email us :
    support @ netcomitservice.com
    We never make outbound call for computer services, if someone calls you representing us on call. Do not
    entertain these calls.
    We never ask for iTunes Card, Prepaid Card or Online Transfer from customer. If you get any call telling you
    to bring or pay by any of the
    mentioned way, then do not go for it. *SAVE YOUR PRIVACY AND MONEY. Above charge will be a one
    time charge.
    *Service and Software are transferable to new devices as well.
    Refund policy only applicable to 7 days to 10 days contact 1800 849 303 / billing @ netcomitservice.com 10%
    GST Applicable. Working Hours 10 AM to 6 PM Monday To Saturday.
    We only process payment after the complete satisfaction and by taking authorization from the customer. We
    strictly follow the rules and regulations set by Govt., hence we never share customer information with any
    third party.
    This is automated generated invoice from our database. No sign is required.
    Thanks & Regards
    NETCOM IT SERVICES
  • Anonymous
    July 21, 2019
    Unknown
    Australia
    Caller:

    I had the same thing in march of 2019,just tried to ring their number come up account invalid. However they use micra-tech which is over my taskbar. am just wondering if I should use another computer. I may have been scammed by these guys also
  • Rachael
    June 19, 2019
    Unknown
    Australia
    I'm the biggest idiot, they got me twice, once in October and again last night. Too late for October and that was the big one and after reading these I have contacted my bank cancelled my credit card and changed passwords on bank and on paypal. Hopefully it has been in enough time to stop them getting the money.
  • Anonymous
    May 28, 2019
    Scam call
    Australia
    SCAM SCAM SCAM Foolishly paid them. A younger person would have known better.

    I clicked on a site in Facebook and a loud message appeared on the screen saying I had a virus and to ring 1800 865 120 to fix it. The volume on my machine was turned fully up and couldn't be turned down. I tried turning the machine off at the switch but no go. I rang the number and after being instructed to press control R they took control and fixed it. Following this I had to electronically sign a contract and was billed $529 or $750.The contract is with TECHEXPERTOS EUROPE SL of Ronda Sant Pere 52 4P 08010 Barcelona Spain. It appears it is the usual SCAM coverage for 5 years and the invoice was from Netcom It Service 926 Hay St Perth WA 6000. I looked up this this number on satellite and it is a comic shop. Be careful folks.
  • Margaret
    May 5, 2019
    Unknown
    Australia
    we also got scammed by this number, in early April, and foolishly believed it, were told our computer was infected, and they could deal with it. Company also based in Perth. Luckily for us , we went away the next day and turned the computer off at the wall, when we came home there was a recorded call on our telephone from Kim to see if our computer was working correctly, so I rang the number she provided and found out it was a scam, so had to change an account, the lucky thing was, we do NOT do internet banking, and have now learnt what to do in the future. Apparently they are based in Singapore.. I now know why I don't trust anyone on the phone with an Indian accent..
  • Anonymous
    May 1, 2019
    Unknown
    Australia
    Caller: AZURESOFT IT

    I believe I got conned ( stupid i am ) but my computer was playing up and I could not get it right.I contacted AZURESOFT and they put me intouch with COMNET IT SERVICES on a couple of phone numbers They fixed my computer also asked about SECURITY.
    I had none so I agreed to there SECURITY.Since then I have not been able to contact them at all ( Paid a lot of money 29 .0.2018 ) it was for 5 years.NOT HAPPY
  • Anonymous
    April 21, 2019
    Unknown
    Australia
    It seems that I have been scammed, this same scenario (anonymous March 5, 2019) , different name, happened to me evening of 20th April 2019. They seemed to fix the problem but I was left feeling uneasy with the whole deal, and it appears justly so.

    Today, 21st April 2019, I am about to ring my Bank hotline to cancel the card used and put a hold on the payment.
  • Anonymous
    April 17, 2019
    Unknown
    Australia
    Caller: bruce called wanted to refund money

    locked my computer paid them the money what a fool .then when they just rang got annoyed with me for not doing what they wanted and hung up
  • Anonymous
    March 26, 2019
    Unknown
    Australia
    Yeah got scammed last night. Little buggers, so professional and so easy to please. Had to stop bank card and bankng services. Investigations on going. BE AWARE.
  • Richard
    March 7, 2019
    Unknown
    Australia
    Caller: Chad Ext 2005 They probabley use false names

    Problem happened while browsing on Facebook 6-3-2019. I got stung for $300us to unblock my computer, I was tired at the time, it all looked very legitimate so I never picked up it was a scam,I have cancelled my visa card also blocked my net banking until I get my computer checked out in case they have infiltrated it.These are very sneaky clever people so beware.
  • anonymous
    March 5, 2019
    Silent call
    Australia
    Caller: Had a pop on computer which stopped me from opening it and told to phone 1800 865 120

    I rang and got jimmy kashuba. He said I could pay so much for one year, a bit more for two and $700 for lifetime security and support. So I did this and he asked to get on to my computer so he could tidy it up. I did this but afterwards I felt concerned.
    I then got an account for $700 in email and $988.26 was taken from my account. I then noticed the account was USD price. This morning I got a phone call from somebody who wanted my bank account so they could refund money I had paid but I wouldn't do it...so they got angry and hung up. In the meantime I rang Bank and they cancelled credit card and amount of $988.26. I tried to email the email addresses but these were returned. ie. billing @ netcomitservice.com; support @ netcomitservice.com. I also looked up 926 Hay Street, Perth, WA which was on the invoice and this is a house but no details on property.

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5 complaints this year

21 total complaints

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