• Nige
    July 6, 2015
    Unknown
    Australia
    Called them and they called me back asap. They wanted my details and I said NO. They called me back 3 times. I stated that they were scammers and they never called back. Their Return number was (02) 9478 2500. I hope that 1800 816 025 didnt cost me too much.
  • Anonymous
    June 1, 2018
    Unknown
    Australia
    A lady with an Indian accent left a voicemail on our office phone at 6.30pm asking us to call back on 1800 816 025 and that she was from Credit Management. She didn't actually say what company she was from so assumed it was a scam
  • Ryan
    January 10, 2018
    Unknown
    Australia
    They call up with all the correct details of the Telstra account, including payment balances and names of the user.

    Telstra has a data leak, how else do Telstra explain the amount of information these people have when they are not Telstra but scammers.
  • Kerryn
    May 8, 2017
    Unknown
    Australia
    I received a call from this number and got suspicious and hung up. I called Telstra 132200 and confirmed the call was from them. It was in relation to an overdue account that had indeed been opened fraudulently. I was advised to call VEDA and request notification should anyone else try to open credit and/or accounts in my name.
  • faye
    March 31, 2016
    Unknown
    Australia
    this is karen from ????? credit management. Can you please call us back on 1800 816 025
    Hard to understand, needles to say I won't be calling them back.
  • ted
    April 28, 2015
    Scam
    Australia
    I have rang Telstra who have put a trace on my line to try find out who these people are. They are scammers using Telstra as their alias. DONT give them any details. They will ring again.
  • judy
    March 28, 2014
    Debt Collector
    Australia
    i've worked it out. The people calling you ARE NOT FROM TELSTRA, but they are giving out a legitimate Telstra number.....
  • Anonymous
    June 11, 2019
    Unknown
    Australia
    Caller: No call id

    f*ck you
  • Anonymous
    June 11, 2019
    Silent call
    Australia
    Caller: No caller id

    Missed call, the idiot left robot voice message:Say they f*cking from Telstra regarding about my account usages,ask me to call1800 816 025, this is f*cking scam, f*ck the whole people off. f*cking killed
  • Anonymous
    April 29, 2019
    Unknown
    Australia
    had a voicemail message from Private number, it was an Indian man saying he was from telstra and i needed to phone 1800 816 025 to discuss my account.
  • Mr B
    November 15, 2018
    Unknown
    Australia
    Caller: Recieved a call from 1800 816 025 midafternnon demanding I return there call no name no Co name

    I received a message on my answer machine from 1800 816 025 sounded like a Robo call. Not a mention of my name.No account details. No name of company calling. No name of person calling. I assume this a scam so ignored it-If this was from a telephone service provider it would contain the name of the company
  • Anonymous
    October 11, 2018
    Unknown
    Australia
    Caller: No caller ID

    I had an automated voice message from No Caller ID saying to call back 1800 816 025 about my account usage so I called them back. It was a lady with a foreign accent and hard to understand. She wanted to verify it was me so sent me a text message with a code I had to give back to her. I went through the info and spoke about a better deal for me. She asked for my drivers licence number and expiry date which I thought was weird. Then she strangely asked how old I was and am I home alone. Very odd questions so I said I don’t want to go through with this purchase and sorry for wasting your time.
    I called the actual Telstra number 13
  • Mel
    June 17, 2018
    Silent call
    Australia
    Caller: Maike

    Call and texts urgently re money owing. Don’t have a Telstra account and have called them on 132200 at least 6 times over 2 years and everytime they confirmed I owe them nothing and that they do not have any records of making contact with me. But the texts come from the same number as the legitimate Telstra texts I got from complaints dept so there must be some kind of hack/leak within. Scary to think they must be succeeding with some people
  • Steve
    June 15, 2018
    Unknown
    Australia
    Caller: Chona supposedly from Telstra something Management - could not understand the strong accent.

    Calling about an account issue on both our telstra landline and my mobile (which is NOT on a telstra account!). When I check my Telstra home account online there is no payment due for some weeks, and no payment overdue.

    Agree this this a scam phone number: 1800 816 025
  • John The Baptist
    June 13, 2018
    Debt collector
    Australia
    Caller: The number 1800 816 025 is correct

    Phoned Telstra 13 22 00 and it was legit company linked to acc owned them money and my name was the contact to sort out accounts.
  • Anon999
    April 19, 2018
    Debt collector
    Australia
    I just got a call from this number. They asked to speak to someone who used to have my number a decade ago.(I confirmed this a while back when this happened then - I called Telstra and they confirmed that he previous owner of my number was the name used today).
    I guess "Raymond" still owes the debt collectors money. Telstra when contacted a few months back were very helpful by the way.
  • Anonymous
    February 8, 2018
    Scam call
    Australia
    Please call us back at 1800 816 025 and ask for credit management about an overdue account (at least that is what I think was said on the voice mail). Clearly a scam as I no longer have any account with Telstra since going to NBN.
  • Shel
    February 5, 2018
    Unknown
    Australia
    Received call from 'Telstra' advising its was not a telemarketing call and I needed to call them urgently regarding account usage on 1800 816 025 It sounded suspicious ..... also received a missed call on mobile with no caller id. Not calling back.
  • Anonymous
    January 31, 2018
    Unknown
    Australia
    They're still at it! Called me several times and asked for accounts payable. Quoted an account number that I did not recognise (neither work or home) and said it was $58377.00 after initially saying $22k outstanding. I got suspicious when they would not say which company name the account was in - Telstra would surely know that!. I said I would check and get back to them. He gave me the 1800 816 025 call back number and employee id D806599. I will not call them back and will ignore "No caller id" calls for a while.
  • Belinda
    December 27, 2017
    Unknown
    Australia
    They are using a recorded message saying they are from Telstra and are calling about a problem with my account usage. They asked me to call 1800 816 025 to speak to someone to rectify the problem. I called Telstra on 132200 to query if it was a legitimate call and was told the call did not originate from Telstra. Telstra said they do not contact customers re problems with accounts or devices etc, the customer must call them when there is a problem. She gave me the number of the scam watch team to report the call to: 1300 795 995

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5 complaints this year

51 total complaints

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