• Nige
    July 6, 2015
    Unknown
    Australia
    Called them and they called me back asap. They wanted my details and I said NO. They called me back 3 times. I stated that they were scammers and they never called back. Their Return number was (02) 9478 2500. I hope that 1800 816 025 didnt cost me too much.
  • Anonymous
    June 1, 2018
    Unknown
    Australia
    A lady with an Indian accent left a voicemail on our office phone at 6.30pm asking us to call back on 1800 816 025 and that she was from Credit Management. She didn't actually say what company she was from so assumed it was a scam
  • Ryan
    January 10, 2018
    Unknown
    Australia
    They call up with all the correct details of the Telstra account, including payment balances and names of the user.

    Telstra has a data leak, how else do Telstra explain the amount of information these people have when they are not Telstra but scammers.
  • Anonymous
    September 19, 2019
    Unknown
    Australia
    They had my full name. Automated message except when inserting name. "Hello this is Telsra.. it is important that (insert name) call about Account usuage 1800 816 025 between 8am-8pm eastern standard time.
  • Kerryn
    May 8, 2017
    Unknown
    Australia
    I received a call from this number and got suspicious and hung up. I called Telstra 132200 and confirmed the call was from them. It was in relation to an overdue account that had indeed been opened fraudulently. I was advised to call VEDA and request notification should anyone else try to open credit and/or accounts in my name.
  • faye
    March 31, 2016
    Unknown
    Australia
    this is karen from ????? credit management. Can you please call us back on 1800 816 025
    Hard to understand, needles to say I won't be calling them back.
  • ted
    April 28, 2015
    Scam
    Australia
    I have rang Telstra who have put a trace on my line to try find out who these people are. They are scammers using Telstra as their alias. DONT give them any details. They will ring again.
  • judy
    March 28, 2014
    Debt Collector
    Australia
    i've worked it out. The people calling you ARE NOT FROM TELSTRA, but they are giving out a legitimate Telstra number.....
  • Anonymous
    November 19, 2019
    Unknown
    Australia
    i called them back and was asked straight away for my full name and DOB. I didnt give this and advised that i do not have nor never had a telstra account. The man then said something about call back in a few hours as their system was down. SCAM!
  • Anonymous
    November 6, 2019
    Unknown
    Australia
    Claimed to be from Telstra and used my name. Telstra confirmed their is no log of a call from anyone at Telstra.
  • Cheryl
    August 15, 2019
    Unknown
    Australia
    Caller: Not a call but fake paper Telstra bill

    Repeatedly receive Telstra bills in the mail which look VERY convincing... I just happened to notice it was not our account number and so I thought I'd check to see if the apparent Telstra number on the bill was real. No it wasn't ... it was THIS number. Glad I didn't ring it or pay the money but I can understand how some people would be caught. Handed it to Telstra. Probably won't catch the mongrels though. :(
  • Anonymous
    August 8, 2019
    Unknown
    Australia
    Called and said this was not a telemarketing call and tha tI needed to call urgently about usage of my account. When I called Telstra they said there was no record of this call and referred me to scamwatch
  • Anonymous
    August 2, 2019
    Unknown
    Australia
    Caller: Said he was Joseph from Telstra - came in as a private number - which is difficult to block.

    Caller left a voice mail saying Joseph from Telstra and credit management. Strong foreign accent. Gave the 1800 816 025 number as the number to call.
  • Anonymous
    June 11, 2019
    Unknown
    Australia
    Caller: No call id

    f*ck you
  • Anonymous
    June 11, 2019
    Silent call
    Australia
    Caller: No caller id

    Missed call, the idiot left robot voice message:Say they f*cking from Telstra regarding about my account usages,ask me to call1800 816 025, this is f*cking scam, f*ck the whole people off. f*cking killed
  • Anonymous
    April 29, 2019
    Unknown
    Australia
    had a voicemail message from Private number, it was an Indian man saying he was from telstra and i needed to phone 1800 816 025 to discuss my account.
  • Mr B
    November 15, 2018
    Unknown
    Australia
    Caller: Recieved a call from 1800 816 025 midafternnon demanding I return there call no name no Co name

    I received a message on my answer machine from 1800 816 025 sounded like a Robo call. Not a mention of my name.No account details. No name of company calling. No name of person calling. I assume this a scam so ignored it-If this was from a telephone service provider it would contain the name of the company
  • Anonymous
    October 11, 2018
    Unknown
    Australia
    Caller: No caller ID

    I had an automated voice message from No Caller ID saying to call back 1800 816 025 about my account usage so I called them back. It was a lady with a foreign accent and hard to understand. She wanted to verify it was me so sent me a text message with a code I had to give back to her. I went through the info and spoke about a better deal for me. She asked for my drivers licence number and expiry date which I thought was weird. Then she strangely asked how old I was and am I home alone. Very odd questions so I said I don’t want to go through with this purchase and sorry for wasting your time.
    I called the actual Telstra number 13
  • Mel
    June 17, 2018
    Silent call
    Australia
    Caller: Maike

    Call and texts urgently re money owing. Don’t have a Telstra account and have called them on 132200 at least 6 times over 2 years and everytime they confirmed I owe them nothing and that they do not have any records of making contact with me. But the texts come from the same number as the legitimate Telstra texts I got from complaints dept so there must be some kind of hack/leak within. Scary to think they must be succeeding with some people
  • Steve
    June 15, 2018
    Unknown
    Australia
    Caller: Chona supposedly from Telstra something Management - could not understand the strong accent.

    Calling about an account issue on both our telstra landline and my mobile (which is NOT on a telstra account!). When I check my Telstra home account online there is no payment due for some weeks, and no payment overdue.

    Agree this this a scam phone number: 1800 816 025

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Spam Score
92.50%

9 complaints this year

57 total complaints

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