Caller: Received email

Received email claiming to be from Trend Micro

Your order
Order Number / Invoice: #13398461-9264024
Invoice date: 14 Apr 2020
Payment method: Online
Currency: AUD
Product Billing period GST Price
12 month 14 Apr 2020 - 14 Apr 2021 A$ A$159.95
YOUR ORDER A$159.95
GST included

The A$159.95 payment is under the process and will appear on your bank/card statement once completed.
If you have a problem with your order (e.g. you didn't make the transaction or you want to claim for a Refund).
Please call us on 1800 343 951.

Got an email similar to above with a fake paid invoice in it, saying to call this number to get a refund if it's incorrect. Calling it just puts me on hold. This email claims to be from Trend micro who I have never dealt with before. The email address it is from alisamorg9 @ icloud.com appears in a notice on scamguard.com. Most likely they are trying to get you to give them your credit card number.

Caller: Asked to call this number to apply for refund

Your order
Order Number / Invoice: #133##461-9#####
Invoice date: 09 Apr 2020
Payment method: Online
Currency: AUD
Product Billing period GST Price
12 month 09 Apr 2020 - 09 Apr 2021 A$ A$179.99
YOUR ORDER A$179.99
GST included

The A$179.99 payment is under the process and will appear on your bank/card statement once completed.
If you have a problem with your order (e.g. you didn't make the transaction or you want to claim for a Refund).
Please call us on 1800 343 951.


If you have any questions or if you’re encountering problems, our support team at 1800 343 951 is happy to assist you. Alternatively, you can visit our Support Desk.


Finance Team
Helpline number 1800 343 951