I had an SMS from 133933 saying "reconnect to your primary broadband service immediately to avoid having your backup mobile connection restricted. Need help? Call 133933."
I smelt a rat.
I didn't phone the number.
Telstra told me it is a scam.
How do these mongrels get details and why in this day and age cant they be stopped.
Caller: Telstra 133933
Received a phone call advising aTelstra technician is working on my local exchange and they are getting no message from my Modem. Asked them where the exchange is - "I ask the questions." Asked where they are -42 Exhibition St Melbourne (confirmed as well). Noted that the incoming number was shown as private so asked more questions . The the supervisor came on line - also Indian- asked address again - now 242 Exhibition St. When told it did not look like a Telstra office on Google maps told we are on the 5th floor. BTW my NBN connection is from a tower not through the local exchange (which we don't have here in central Victoria.
legit Telstra trouble reporting. Call today from Peter of Telstra saying computer needs to be switched off for testing. Indian accent. I asked for Telstra ID number and call back number. The number was 133933. Nothing wrong with my internet so I knew it was a scam call. Telstra. Get off your arse and do something about cancelling this hoax number. Got phone call from 'Telstra' re my broadband issue on Sunday followed up with message from 'Telstra' saying tried to call about issue with Broadband and to ring 133933. Only problems is we use another service provider for NBN. Scammer on the go again! Received text message (not from this number): *Hi, Your internet service should now be working. If you are still experiencing an issue call 133933. Thanks, Telstra. I don't use telstra. Caller: Not called, but was referred in-person by Telstra employee to phone them.
The number is legitimate for Bigpond technical support. I visited a Telstra shop in person last week. They did not have the technical expertise in-shop to help my query about NBN and Bigpond, so they referred me to this phone number specifically.
Always possible that earlier messages people have received came from a bogus source that quoted a genuine number. But why would anyone bother other than to waste someone's time?
I got a sms from 133933 as well. It’s scam. Caller: 133933
Urgent: Reconnect to your primary home boardband service immediately to avoid having to backup mobile connection restricted. Need help? Contact us on 133933.
Received this text message twice already: "URGENT: Reconnect to your primary home broadband service immediately to avoid having your back up mobile connection restricted. Need Help? Contact us on 133 933."
What gave it up as suspicious is that I have a Telstra smart modem which switches onto mobile network and back to home broadband automatically with text messages from Telstra advising on each change. I've checked my connection and it was on primary NBN home broadband at the time of the funny text messages.
I received the same message from this number. I will not call them
I got a similar text. I called Telstra 13 22 00 to see if it was a hoax. They said that they don't send text out like that. They usually send emails and that it wasn't recorded on their system. Total scam Just received this message 🤔
URGENT: Reconnect to your primary home broadband service immediately to avoid having your backup mobile connection restricted. Need Help? Contact us on 133 933.
Yep same as above, text message to call 133933. URGENT re internet.
FFS how has this number not been cancelled yet. The scammers have used this number for 5 frikken years....
Caller: 13 39 33
The 13 39 33 is a text message coming from the mobile number attached to the smart modem (4g). The NBN is off in my area and it switched over to the backup 4g 4 days ago. I rang Telstra on 1800 834 273 to confirm.
Caller: Telstra / Bigpond Technical Support Number 133 933
LEGITIMATE NUMBER - TELSTRA TECHNICAL SUPPORT 133 933
Google "Bigpond Technical Support 133 933" to confirm it for yourself!!
THIS NUMBER IS LEGITIMATE
It is Telstra Technical Support number 133 933
Caller: Cecila Elsa
over sea internet usage scam, if they have been using this number it would seem for the last twelve month by previous replies, why cant they be tracked
Caller: SMS +13 39 33
I had an SMS from +13 39 33 stating "URGENT: Reconnect to your primary home broadband service immediately to avoid having your backup mobile connection restricted. Need Help? Contact us on 133 933."
I'm thinking this is related to either Telstra or NBN as I have never had this type of message before and have only recently connected to Telstra NBN.
3 complaints this year
25 total complaints
Names found on this numberAddress History Phone Type Latest Holder Numbering Area Last found Other Formats
Anonymous on (07) 4721 0620
NOT Townsville Computer Recyclers number. The number has changed.
Anonymous on 0482 574 742
sent me an unsolicited message to accept my apology for not getting this to you sooner:...
Grace Simpkins... on (07) 3556 0325
I returned a call from (07) 3556 0325 but reached vm for Grace Simpkins Personal Tutors
Anonymous on 0414 505 087
Robot call, "Hello, this call is from the investigative division..."
Anonymous on 0427 193 645
This number rings me a few times a week, never leaves a message and when i tried ringing back it...