• Jim
    June 20, 2018
    Unknown
    Australia
    I had an SMS from 133933 saying "reconnect to your primary broadband service immediately to avoid having your backup mobile connection restricted. Need help? Call 133933."
    I smelt a rat.
    I didn't phone the number.
    Telstra told me it is a scam.
    How do these mongrels get details and why in this day and age cant they be stopped.
  • Seve
    November 18, 2018
    Call centre
    Australia
    legit Telstra trouble reporting.
  • Anonymous
    June 25, 2018
    Unknown
    Australia
    Call today from Peter of Telstra saying computer needs to be switched off for testing. Indian accent. I asked for Telstra ID number and call back number. The number was 133933. Nothing wrong with my internet so I knew it was a scam call.
  • Peter
    April 30, 2019
    Company
    Australia
    Caller: Not called, but was referred in-person by Telstra employee to phone them.

    The number is legitimate for Bigpond technical support. I visited a Telstra shop in person last week. They did not have the technical expertise in-shop to help my query about NBN and Bigpond, so they referred me to this phone number specifically.

    Always possible that earlier messages people have received came from a bogus source that quoted a genuine number. But why would anyone bother other than to waste someone's time?
  • Anonymous
    April 2, 2019
    Unknown
    Australia
    I got a sms from 133933 as well. It’s scam.
  • Anonymous
    March 29, 2019
    Unknown
    Australia
    Caller: 133933

    Text message:
    Urgent: Reconnect to your primary home boardband service immediately to avoid having to backup mobile connection restricted. Need help? Contact us on 133933.
  • Anonymous
    March 29, 2019
    Unknown
    Australia
    Received this text message twice already: "URGENT: Reconnect to your primary home broadband service immediately to avoid having your back up mobile connection restricted. Need Help? Contact us on 133 933."
    What gave it up as suspicious is that I have a Telstra smart modem which switches onto mobile network and back to home broadband automatically with text messages from Telstra advising on each change. I've checked my connection and it was on primary NBN home broadband at the time of the funny text messages.
  • Anonymous
    March 29, 2019
    Unknown
    Australia
    Caller: 133933

    I received the same message from this number. I will not call them
  • Anonymous
    March 22, 2019
    Unknown
    Australia
    I got a similar text. I called Telstra 13 22 00 to see if it was a hoax. They said that they don't send text out like that. They usually send emails and that it wasn't recorded on their system. Total scam
  • Anonymous
    March 15, 2019
    Unknown
    Australia
    Just received this message 🤔
    URGENT: Reconnect to your primary home broadband service immediately to avoid having your backup mobile connection restricted. Need Help? Contact us on 133 933.
  • Anonymous
    February 15, 2019
    Scam call
    Australia
    Yep same as above, text message to call 133933. URGENT re internet.

    FFS how has this number not been cancelled yet. The scammers have used this number for 5 frikken years....
  • Sharyn
    January 29, 2019
    Unknown
    Australia
    Caller: 13 39 33

    The 13 39 33 is a text message coming from the mobile number attached to the smart modem (4g). The NBN is off in my area and it switched over to the backup 4g 4 days ago. I rang Telstra on 1800 834 273 to confirm.
  • Chris
    December 20, 2018
    Company
    Australia
    Caller: Telstra / Bigpond Technical Support Number 133 933

    LEGITIMATE NUMBER - TELSTRA TECHNICAL SUPPORT 133 933
    Google "Bigpond Technical Support 133 933" to confirm it for yourself!!
  • Chris
    December 19, 2018
    Company
    Australia
    THIS NUMBER IS LEGITIMATE
    It is Telstra Technical Support number 133 933
    https://www.telstra.com.au/support/category/broadband/fix/what-to-do-if-your-broadband-service-is-interrupted
  • Jethro
    December 5, 2018
    Call centre
    Australia
    Caller: Cecila Elsa

    over sea internet usage scam, if they have been using this number it would seem for the last twelve month by previous replies, why cant they be tracked
  • Crash
    November 12, 2018
    SMS
    Australia
    Caller: SMS +13 39 33

    I had an SMS from +13 39 33 stating "URGENT: Reconnect to your primary home broadband service immediately to avoid having your backup mobile connection restricted. Need Help? Contact us on 133 933."

    I'm thinking this is related to either Telstra or NBN as I have never had this type of message before and have only recently connected to Telstra NBN.
  • Annoyed
    October 6, 2018
    Unknown
    Australia
    I recently changed to Telstra and the following day, I received a text msge as follows. I concerned why this occurred at the time of change to Telstra and how they got my details. I’m thinking this is someway related to Telstra as I didn’t experience this before and it appears that others who has experienced this is also with Telstra.

    “URGENT: Reconnect to your primary home broadband service immediately to avoid having your backup mobile connection restricted. Need Help? Contact us on 133 933.“
  • Anonymous
    September 26, 2018
    SMS
    Australia
    Caller: 133 933

    Recieved an SMS from 133 933 saying "URGENT: Reconnect to your primary home broadband service immediately to avoid having your backup mobile connection restricted. Need Help? Contact us on 133 933."
    Called Telstra and they confirmed it is a scam.
    They advised not to call the number and to delete the SMS as soon as possible.

    They also advised that there is scam going around where a man is pretending to be from Telstra's technical support. They advised to hang up immediately.
  • Rebecca
    September 24, 2018
    Scam call
    Australia
    Caller: 13 39 33

    Receive this message "URGENT: Reconnect to your primary home broadband service immediately to avoid having your backup mobile connection restricted. Need Help? Contact us on 133 933." Didnt trust it. Checked online. Seems it's a Scam.
  • Debbie
    September 17, 2018
    Unknown
    Australia
    Received a text message telling me to reconnect to my primary home broadband service immediately to avoid having my backup mobile connection restricted. need help contact 133 933.....had no idea what it meant so checked this page, will think of it as a scam..... thanks everyone.

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Spam Report Card
Spam Score
95.00%

19 complaints this year

21 total complaints

Names found on this number
  • Bigpond
Address
Wollongong NSW, Australia (updating)
History
1 older records found on this number.
Phone Type
Local Rate Service
Latest Holder
Telstra Corporation Limited
Numbering Area
Unknown
Last found
September 2012
Other Formats
133933
13-39-33
133933
13 39 33
+61133933
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