• Dre
    April 20, 2015
    Unknown
    Australia
    Was trying out an online quote, got forced to talk to someone via mobile, then they quoted me DOUBLE the amount I finally bought from elsewhere. Now, they keep calling me with random numbers like this! Annoying as!
  • su
    April 24, 2014
    Unknown
    Australia
    whats the point of an online quote if they call u with the quote n u have to answer more questions only to given a quote that is double anyone elses
  • Matt
    January 26, 2018
    Unsolicited call
    Australia
    While trying to get an online quote and not wanting to be called on the phone, they automatically call you without any option to choose if you would prefer that or not.
    I find this practice offensive and intrusive.
    I go online to get quotes because I do NOT want to be called or to talk to someone on the phone.
    I will NEVER insure with youi while this practice continues
  • Anthony
    March 7, 2011
    Telemarketer
    Australia
    Youi - unbelievable really. Bought a bike to ride to work leaving car in garage 5 days a week. thought youi would be cheaper. even with the car being locked up everyday 5/7 days a week, they wanted 600 more a year than AAMI.
  • jacqui
    July 27, 2012
    Unknown
    Australia
    Agree with everyone else. They are not cheap, their calling is harassing, and it was an 'online quote' which after seeing I knew I would not be taking up.
  • Youi
    February 5, 2018
    Unknown
    Australia
    They send a PIN to your mobile then hide the quote online so they can "call you to tailor the quote" why even suggest that you can do a quote online if they spam you further?
  • PJ
    February 26, 2016
    Unknown
    Australia
    It's YOUI $200 more than my current car insurer rang me 10 times now . Go away too pushy
  • Anonymous
    December 12, 2017
    Unknown
    Australia
    Youi car insurance. If you go into their website for a quite, they request your phone number to receive a pin code to proceed, then they don't make available the quote system. they say they have to call you. now won't stop calling me.
  • Christian
    July 18, 2017
    Unknown
    Australia
    I got a quote for full comprehensive for my 2014 Audi S3 they're price was $3,500pa so I thought I'd call AAMI and they're price was $1,640pa with a better agreed value... hmmm which one should I go with lol
  • Peter
    January 13, 2015
    Unknown
    Australia
    Asked for an online quote. Didn't get it, but they got my mobile number and have phoned me dozens of times, including at 9:00 at night! Who do they think they are to harass people like this? I won't be dealing with this company again!
  • Louie
    February 4, 2014
    Telemarketer
    Australia
    Same deal as everyone else online quote then called straight away had to hang up as sales man didn't understand "quote" pressured for bank detail to finalise the quote
    total of 8 calls from 3 different numbers, in the matter of a few hours oh and add 2 voice mails
  • Anonymous
    July 31, 2021
    Financial services
    Australia
    Caller: Youi insurance

    I wanted another quote for my car insurance. They ask for your phone number to send a 'pin' which I thought was weird for an insurance quote and they call you as soon as you press submit for a quote. I will be cancelling my CTP and placing it elsewhere. I find this practice inappropriate and offensive.
  • Anonymous
    February 6, 2018
    Unknown
    Australia
    you I, did not provide on line quote and are now ringing me. have blocked number
  • Anonymous
    October 12, 2017
    Company
    Australia
    I asked them specifically to never call back and they go and call me at 8am, leave me alone.
  • youi
    May 8, 2017
    Unknown
    Australia
    late at night... logged in to get quote online then they call me because they've identified me as a priority client!
  • CB
    September 27, 2013
    Telemarketer
    Australia
    Youi can save me $350 per year on my premium but will only insure my car for half the agreed value with my current insurer. I won't be insuring with them
  • Alison
    August 21, 2012
    Unknown
    Australia
    Good to know who this is. Although I had my suspicions already. I wanted an online quote. Went through the entire process online only to be told that I was a 'preferred' customer and would be contacted by someone by phone. My phone has rung constantly all day! Oh and the questions in their online quote are rediculous!
  • Z
    July 21, 2022
    Unknown
    Australia
    Caller: Youi insurance

    Better not get quotation from them, otherwise you will get dozen calls from them. And they still calling you at 9pm
  • Gary
    July 2, 2022
    Company
    Australia
    Caller: YOUI

    As with others. They rang after an online quote was already provided to ask more questions and ended up quoting a second figure twice that of both their online quote AND that from my current insurer. Gone right off them.
  • Dale
    May 9, 2022
    Company
    Australia
    Caller: Youi

    Same as everyone else’s comments when I said I didn’t want to speak to anyone but want quote sent to my email not only was the quote around $880 with a $900 odd excess but when I changed the date to supposedly start the next week the premium jumped up and this is before you can choose anything else why would I insure with them when my current insurer charges me $79 a month for agreed value and a $600 excess and now youi will not stop calling it’s harassment

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10 complaints this year

175 total complaints

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