Was trying out an online quote, got forced to talk to someone via mobile, then they quoted me DOUBLE the amount I finally bought from elsewhere. Now, they keep calling me with random numbers like this! Annoying as! whats the point of an online quote if they call u with the quote n u have to answer more questions only to given a quote that is double anyone elses Youi - unbelievable really. Bought a bike to ride to work leaving car in garage 5 days a week. thought youi would be cheaper. even with the car being locked up everyday 5/7 days a week, they wanted 600 more a year than AAMI. Agree with everyone else. They are not cheap, their calling is harassing, and it was an 'online quote' which after seeing I knew I would not be taking up. They send a PIN to your mobile then hide the quote online so they can "call you to tailor the quote" why even suggest that you can do a quote online if they spam you further? While trying to get an online quote and not wanting to be called on the phone, they automatically call you without any option to choose if you would prefer that or not.
I find this practice offensive and intrusive.
I go online to get quotes because I do NOT want to be called or to talk to someone on the phone.
I will NEVER insure with youi while this practice continues
Youi car insurance. If you go into their website for a quite, they request your phone number to receive a pin code to proceed, then they don't make available the quote system. they say they have to call you. now won't stop calling me. It's YOUI $200 more than my current car insurer rang me 10 times now . Go away too pushy Asked for an online quote. Didn't get it, but they got my mobile number and have phoned me dozens of times, including at 9:00 at night! Who do they think they are to harass people like this? I won't be dealing with this company again! Same deal as everyone else online quote then called straight away had to hang up as sales man didn't understand "quote" pressured for bank detail to finalise the quote
total of 8 calls from 3 different numbers, in the matter of a few hours oh and add 2 voice mails
you I, did not provide on line quote and are now ringing me. have blocked number I asked them specifically to never call back and they go and call me at 8am, leave me alone. I got a quote for full comprehensive for my 2014 Audi S3 they're price was $3,500pa so I thought I'd call AAMI and they're price was $1,640pa with a better agreed value... hmmm which one should I go with lol late at night... logged in to get quote online then they call me because they've identified me as a priority client! Youi can save me $350 per year on my premium but will only insure my car for half the agreed value with my current insurer. I won't be insuring with them Caller: Youi
Yes it is annoying if you're doing an online quote and they want to continue it via a call with no warning. It's dumb. I could be in the office, I could be anywhere and it's not appropriate for a call. They shouldn't be so aggressive.
They call immediately after you leave your mobile number. Annoying as I want an online quote. Blocked and deleted.
Made an enquiry for car insurance online. Just wanted an idea of price. Then got smashed by phone and messages and email. They don’t give up. Still going even though I advised them not to contact me again. I will never buy Youi,
trying to obtain insurance quote Caller: Youi
I thought i was getting an online quote, what ensued has been 5 calls and 1 voicemail in the space 1.5hrs! It is close to harrassment, needless to say i will not purchase insurance from Youi.
8 complaints this year
156 total complaints
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