Was trying out an online quote, got forced to talk to someone via mobile, then they quoted me DOUBLE the amount I finally bought from elsewhere. Now, they keep calling me with random numbers like this! Annoying as! whats the point of an online quote if they call u with the quote n u have to answer more questions only to given a quote that is double anyone elses While trying to get an online quote and not wanting to be called on the phone, they automatically call you without any option to choose if you would prefer that or not.
I find this practice offensive and intrusive.
I go online to get quotes because I do NOT want to be called or to talk to someone on the phone.
I will NEVER insure with youi while this practice continues
Youi - unbelievable really. Bought a bike to ride to work leaving car in garage 5 days a week. thought youi would be cheaper. even with the car being locked up everyday 5/7 days a week, they wanted 600 more a year than AAMI. Agree with everyone else. They are not cheap, their calling is harassing, and it was an 'online quote' which after seeing I knew I would not be taking up. They send a PIN to your mobile then hide the quote online so they can "call you to tailor the quote" why even suggest that you can do a quote online if they spam you further? It's YOUI $200 more than my current car insurer rang me 10 times now . Go away too pushy Youi car insurance. If you go into their website for a quite, they request your phone number to receive a pin code to proceed, then they don't make available the quote system. they say they have to call you. now won't stop calling me. I got a quote for full comprehensive for my 2014 Audi S3 they're price was $3,500pa so I thought I'd call AAMI and they're price was $1,640pa with a better agreed value... hmmm which one should I go with lol Asked for an online quote. Didn't get it, but they got my mobile number and have phoned me dozens of times, including at 9:00 at night! Who do they think they are to harass people like this? I won't be dealing with this company again! Same deal as everyone else online quote then called straight away had to hang up as sales man didn't understand "quote" pressured for bank detail to finalise the quote
total of 8 calls from 3 different numbers, in the matter of a few hours oh and add 2 voice mails
Caller: Youi insurance
I wanted another quote for my car insurance. They ask for your phone number to send a 'pin' which I thought was weird for an insurance quote and they call you as soon as you press submit for a quote. I will be cancelling my CTP and placing it elsewhere. I find this practice inappropriate and offensive.
you I, did not provide on line quote and are now ringing me. have blocked number I asked them specifically to never call back and they go and call me at 8am, leave me alone. late at night... logged in to get quote online then they call me because they've identified me as a priority client! Youi can save me $350 per year on my premium but will only insure my car for half the agreed value with my current insurer. I won't be insuring with them Good to know who this is. Although I had my suspicions already. I wanted an online quote. Went through the entire process online only to be told that I was a 'preferred' customer and would be contacted by someone by phone. My phone has rung constantly all day! Oh and the questions in their online quote are rediculous! Caller: Youi insurance
Better not get quotation from them， otherwise you will get dozen calls from them. And they still calling you at 9pm
As with others. They rang after an online quote was already provided to ask more questions and ended up quoting a second figure twice that of both their online quote AND that from my current insurer. Gone right off them.
Same as everyone else’s comments when I said I didn’t want to speak to anyone but want quote sent to my email not only was the quote around $880 with a $900 odd excess but when I changed the date to supposedly start the next week the premium jumped up and this is before you can choose anything else why would I insure with them when my current insurer charges me $79 a month for agreed value and a $600 excess and now youi will not stop calling it’s harassment
10 complaints this year
175 total complaints
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