Comments on (07) 3719 4800

80.00%
Spam Score
7 complaints this year, 178 total complaints

7 complaints this year, 178 total complaints

Comments on (07) 3719 4800


Dre

Posted on April 20, 2015
Caller type: Unknown
Location: Australia
Was trying out an online quote, got forced to talk to someone via mobile, then they quoted me DOUBLE the amount I finally bought from elsewhere. Now, they keep calling me with random numbers like this! Annoying as!
28 found this comment helpful
28

su

Posted on April 24, 2014
Caller type: Unknown
Location: Australia
whats the point of an online quote if they call u with the quote n u have to answer more questions only to given a quote that is double anyone elses
21 found this comment helpful
21

Matt

Posted on January 26, 2018
Caller type: Unsolicited call
Location: Australia
While trying to get an online quote and not wanting to be called on the phone, they automatically call you without any option to choose if you would prefer that or not.
I find this practice offensive and intrusive.
I go online to get quotes because I do NOT want to be called or to talk to someone on the phone.
I will NEVER insure with youi while this practice continues
14 found this comment helpful
14

Anthony

Posted on March 7, 2011
Caller type: Telemarketer
Location: Australia
Youi - unbelievable really. Bought a bike to ride to work leaving car in garage 5 days a week. thought youi would be cheaper. even with the car being locked up everyday 5/7 days a week, they wanted 600 more a year than AAMI.
7 found this comment helpful
7

jacqui

Posted on July 27, 2012
Caller type: Unknown
Location: Australia
Agree with everyone else. They are not cheap, their calling is harassing, and it was an 'online quote' which after seeing I knew I would not be taking up.
5 found this comment helpful
5

Youi

Posted on February 5, 2018
Caller type: Unknown
Location: Australia
They send a PIN to your mobile then hide the quote online so they can "call you to tailor the quote" why even suggest that you can do a quote online if they spam you further?
4 found this comment helpful
4

PJ

Posted on February 26, 2016
Caller type: Unknown
Location: Australia
It's YOUI $200 more than my current car insurer rang me 10 times now . Go away too pushy
3 found this comment helpful
3

Anonymous

Posted on December 12, 2017
Caller type: Unknown
Location: Australia
Youi car insurance. If you go into their website for a quite, they request your phone number to receive a pin code to proceed, then they don't make available the quote system. they say they have to call you. now won't stop calling me.
2 found this comment helpful
2

Christian

Posted on July 18, 2017
Caller type: Unknown
Location: Australia
I got a quote for full comprehensive for my 2014 Audi S3 they're price was $3,500pa so I thought I'd call AAMI and they're price was $1,640pa with a better agreed value... hmmm which one should I go with lol
2 found this comment helpful
2

Peter

Posted on January 13, 2015
Caller type: Unknown
Location: Australia
Asked for an online quote. Didn't get it, but they got my mobile number and have phoned me dozens of times, including at 9:00 at night! Who do they think they are to harass people like this? I won't be dealing with this company again!
2 found this comment helpful
2

Louie

Posted on February 4, 2014
Caller type: Telemarketer
Location: Australia
Same deal as everyone else online quote then called straight away had to hang up as sales man didn't understand "quote" pressured for bank detail to finalise the quote
total of 8 calls from 3 different numbers, in the matter of a few hours oh and add 2 voice mails
2 found this comment helpful
2

Peter

Posted on September 26, 2022
Caller type: Unknown
Location: Australia
Caller: YOUI

wanted an online quote price but instead got a 30 minute phone call to tell me why the premium is so high. Time wasted and I went with another premium provider
1 found this comment helpful
1

Anonymous

Posted on July 31, 2021
Caller type: Financial services
Location: Australia
Caller: Youi insurance

I wanted another quote for my car insurance. They ask for your phone number to send a 'pin' which I thought was weird for an insurance quote and they call you as soon as you press submit for a quote. I will be cancelling my CTP and placing it elsewhere. I find this practice inappropriate and offensive.
1 found this comment helpful
1

Anonymous

Posted on February 6, 2018
Caller type: Unknown
Location: Australia
you I, did not provide on line quote and are now ringing me. have blocked number
1 found this comment helpful
1

Anonymous

Posted on October 12, 2017
Caller type: Company
Location: Australia
I asked them specifically to never call back and they go and call me at 8am, leave me alone.
1 found this comment helpful
1

youi

Posted on May 8, 2017
Caller type: Unknown
Location: Australia
late at night... logged in to get quote online then they call me because they've identified me as a priority client!
1 found this comment helpful
1

CB

Posted on September 27, 2013
Caller type: Telemarketer
Location: Australia
Youi can save me $350 per year on my premium but will only insure my car for half the agreed value with my current insurer. I won't be insuring with them
1 found this comment helpful
1

Alison

Posted on August 21, 2012
Caller type: Unknown
Location: Australia
Good to know who this is. Although I had my suspicions already. I wanted an online quote. Went through the entire process online only to be told that I was a 'preferred' customer and would be contacted by someone by phone. My phone has rung constantly all day! Oh and the questions in their online quote are rediculous!
1 found this comment helpful
1

Wendy

Posted on November 7, 2022
Caller type: Call centre
Location: Australia
Caller: Youi

All good. A payment had not gone through so they called me. Nothing harassing. Just a follow up.
0 found this comment helpful
0

Anonymous

Posted on October 12, 2022
Caller type: Unknown
Location: Australia
I have been with Youi for sometime now and I have never had an issue. I find them easy to deal with and their prices are very competitive with other insurers.

I can only go by my past dealings with Youi and I would recommend Youi to anyone.

I have everything from cars to house insured with them and I have saved a lot of money over the years.
0 found this comment helpful
0

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