• Anonymous
    September 29, 2020
    Scam call
    Australia
    Caller: superannuation scam

    They claim to be from the government to do an "obligation free" check on superannuation.

    Completely sus.
  • Anonymous
    September 29, 2020
    Call centre
    Australia
    Caller: 'Super Information Team' Broadbeach Queensland

    Called me and I didn't answer. Changed to no caller ID and called back 6 times.
    Each time a different Indian person answered, each clearly reading a script.
    "Hello, I am (English name) calling from 'Super Information Team'."

    They then asked me my age, specifically being interested in whether I was 26-58. When I asked for their website they gave me a fake website (www.superinfoaustralia.com.au), told me they were located in Broadbeach Queensland, and told me that the company had been running for 5 years.
  • Anonymous
    January 28, 2021
    Scam call
    Australia
    Caller: Candy (i think that is the name she used) from Super Information Team

    Just received a call from 0488 814 609 advising they were from the Super Information Team. She advised that the Australian Government had recently made changes to Insurance attached to "inactive superannuation schemes" and they could be cancelled. She offered to help me if I answer 4 questions. I told her i was not interested and hung up.
  • Anonymous
    January 16, 2021
    Scam call
    Australia
    Caller: Super Information Team (Credit Department)

    0488 813 452, 0488 813 656, 0488 813 535, 0488 813 997
    Received several calls from "*English name* from the Australian Government's Super Information Team". They begin by asking if my super has been impacted by "the recent changes". When I ask for clarification on the changes to which they are referring, they cannot offer a reply. They also ask if I'm aged between 26-58.
  • Anonymous
    May 5, 2021
    Unsolicited call
    Australia
    Caller: Super Information Team

    Same spiel as in this thread but with a new number. Called from 0480 008 708. When I called them back they immediately knew my first and last name. Said they were calling as third party research regarding the governments policy changes for super and insurance.

    Asked 3 questions: are you between the age of 27 and 57, between the ages of 57 and 77, are you under 27? Unfortunately they answered.

    When I called them back to ask what organisation they were they said Super Information Team and directed me to the website superinfo.com.au - which funnily enough has a banner at the top clarifying that the website is does NOT do telemarketing and that superinfo.com is in no way associated with super information team.
  • Anonymous
    April 21, 2021
    Scam call
    Australia
    Glad I googled this, same script, I asked where they got my number from, they said a super third party team, I asked for details about that and they hung up on me - the cheek!
  • Anonymous
    April 6, 2021
    Scam call
    Australia
    Caller: 0488 815 501 - Super Information Team

    Got a call today where the guy introduced that he is from something Super and about how some government changes are affecting my Super. I asked again who they were an the guy replied that he is from Super Information Team and had 3 simple questions to ask. the first was are you still employed.. I ended up saying `I don't want to talk to you` and cancelled the call.
  • Anonymous
    February 19, 2021
    Unknown
    Philippines
    I am a ex employee in SUPER INFORMATION TEAM and its a total scam. We gonna ask 3 quick questions and then try to get some informations.
  • Anonymous
    October 22, 2020
    Scam call
    Australia
    Caller: Super scam

    Started talking about super. Sounds like an Indian call centre. They call every day on diverse numbers that have same beginning 0488 85X XXX.
  • Anonymous
    July 16, 2021
    Scam call
    Australia
    Caller: Super Information Team

    Caller: Super Information Team

    Totally a scam! Looks like a two pronged attack – first call is to see if you answer the phone and they ask generic questions (state live in, age bracket, etc.) the set up a call back. Second call will be where they try to get more information.

    Person I spoke to couldn’t tell me where they were located other than “offshore”. Said their head office was in Broadbeach, Queensland but no information on where they were located. Couldn’t even tell me the what the weather was like!

    I was surprised to be provided with an ABN (see below).

    I Googled the ABN and found a reference on the Super Info website announcing that they are not affiliated and that it is a scam (https://superinfo.com.au/announcement/). They ask any calls to be reported. Also advise having your number registered with the Do Not Call Register (https://www.donotcall.gov.au/).

    Name: INFORMATION SUPPORT AUSTRALIA PTY LTD
    ACN: 644 605 363
    ABN: 66 644 605 363(External Link)
    Registration date: 24/09/2020
    Next review date: 24/09/2021

    Phone numbers used: 0480 012 441, 0480 012 370, 0480 012 354, 0480 012 368
  • CHUPAPI MONYANYO CHAROT
    July 13, 2021
    Unknown
    Hong Kong
    I am also contacted with this Company ( Super Information Team ) they deliver the same spiel that some of the complainants are receiving. They might be strange or annoying BUT this company is a legit Company. They had a huge help in my Super. They help me consolidated my super and they also help me check how my super is invested. And aside from that, They give me a projection on what I am on track at retirement age and even helps me to track If I am overcharged or paying excessive fees that I am not aware of. To sum it all this company has a huge impact and helpful in tracking my lost super. Their ADVISORS are very much helpful and very accomodating! A HIGHLY RECOMMENDED COMPANY FOR A SUPER REVIEW!
  • Anonymous
    July 9, 2021
    Unknown
    Australia
    They gave an ABN of 66 644 605 363. This is definitely a scam. Someone should report them.
  • Anonymous
    July 1, 2021
    Financial services
    Australia
    Caller: 0480 012 434

    Just received a missed call from 0480 012 434. I called back, it didn’t ring and went straight to an operator who knew my name. I cut the call because it felt suspicious. I rang back again, and again, without the call ringing, another operator picked up knowing my name. Stated that she was from “Super Information team” and the Australian government is doing an obligation free check on Superannuation. She proceeded to then ask me details about working and when she found out I wasn’t working, she claimed I was “ineligible” and couldn’t leave the call quick enough! - For a super check from the Aus Govt.?! - I don’t think so - just “super” sus.
  • Anonymous
    June 21, 2021
    Unknown
    Australia
    I got a call from 0480 008 783. and 0480 008 745 same with "Super Information Team" offering free review. Lol
  • Anonymous
    June 15, 2021
    Unknown
    Australia
    04800 008 761 Superannuation Information Team

    Spoke about insurance cancelled to super
  • Despina
    June 11, 2021
    Unknown
    Australia
    Caller: Stacie???

    spoke very fast saying i only had limited time to act as the Aust Government was about to cancel my Super fund. i needed to give them my details so they can advocate on my behalf. each time i asked a question the woman got annoyed and repeated what she previously said. when i said i am looking you up on the internet for your organisation she disconnected the call
  • Anonymous
    June 8, 2021
    Unsolicited call
    Australia
    Caller: Super information team

    0437 998 769 same scam about changes to insurance and super.
  • Anonymous
    June 2, 2021
    Scam call
    Australia
    Caller: Super Information Team

    They rang on three different mobile numbers finishing with 8681,8687 & 8749. I didn't answer but rang back to the 8749 number using hash 31 hash to conceal my number. The guy with an Indian accent said he was from the Super Information Team so I finished the call. I have had a similar situation from another Indian call centre who are called Benefit Deal who want to get me to change Electricity Supplier. They have used so far 28 that is 28 different Melbourne telephone numbers. I am alleging that AGL gave Benefit Deal my details because I was with Origin and AGL had my detailed Information and as I understand local Electricity Suppliers are not allowed to cold call.
  • Anonymous
    June 2, 2021
    Scam call
    Australia
    Caller: 0480 008 748

    Another scam caller talking about the government and superannuation and that they are a 'third party research company' about policy changes for super and insurance. Told me he had three simple questions for me, the first being "are you between the age of 27 and 57", (very precise), which is when I told him I was done with the call and hung up.

    Just hang up on them and block their number.
  • Anonymous
    May 6, 2021
    Scam call
    Australia
    Caller: Super Information Team

    Same thing 0480 008 724 0480 008 720 0480 008 708 0480 008 703 0480 008 754 - every day a different number for the last 5 days. I didn't answer but thought since they kept calling I should pick up. I asked why they were calling me they said we're calling everyone and when I asked what for it was to inform them of changes to superannuation for anyone who had super. I told them I wasn't interested and hung up.

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43 complaints this year

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