• Anonymous
    December 20, 2018
    SMS
    Australia
    Text message rrquesting NBN feedback on the promise of potentially recieving a prize (link in msg). No company name in text either. Never had nbn, so I'm extremely sceptical. Rating as scam/fishing. Click link at your own risk.
  • Anonymous
    April 18, 2019
    Scam call
    Australia
    Text message: nbn kindly requests feedback on your experience. You could win 1 of 5 $500 eGift Vouchers! Click https://nxt.to/bwxYfn. To opt out reply STOP to 0457 062 602 - the website is false and the number a scam.
  • Anonymous
    July 11, 2019
    SMS
    Australia
    Caller: nbn

    I believe this is a legitimate message from nbn. Received this message 2 days after my nbn was installed: "nbn requests feedback on your recent nbn technician experience. Pls complete this 1 min survey here https://nxt.to/*******."

    Upon clicking the shortened link it took me to a personalised page on https://yourexperience.nbnco.com.au/ where my address was displayed with 4 very short questions about my recent nbn experience.

    To future posters: probably best not to post your personalised link as it shows your address, lol...
  • Anonymous
    August 22, 2019
    Scam call
    Australia
    This is a SCAM
  • Anonymous
    December 2, 2019
    SMS
    Australia
    Caller: SCAM

    I regularly get this text saying to click on link or reply with STOP, not doing either as we don't have nbn. Telstra even gave us a credit as we were paying them for nbn but not getting the service in our area. This is a SCAM and if you click on link or reply they have your phone as active number and will onsell to other scammers. Even those that click and say it's legit anyone can make the link LOOK legit - doesn't mean it is. Why would NBN send a text when NBN is all about Internet & emails?????? IT'S A SCAM.
  • Anonymous
    November 7, 2019
    SMS
    Australia
    Caller: NBN (apparently)

    Text message: nbn would like feedback on your experience. You could win 1 of 5 $500 eGift Vouchers! Click https://nxt.to/JRmwtG9 To opt out reply STOP to 0457 062 626.
    I looked up the website and it took me to a survey page asking to answer a few questions. The first question they wanted to know if they had my correct address. I got to thinking why wouldn't NBN know my current address. It was showing my previous address, but I didn't have the NBN on then. So alarm bells rang! Please don't be fooled, be constantly vigilant against these SCAMMERS!
  • Anonymous
    October 9, 2019
    Scam call
    Australia
    No, its a SCAM. I got the message and haven't had a technician experience since NBN was fitted 2 years ago.
  • Anonymous
    June 24, 2019
    Unknown
    Australia
    2 x text messages with link to "feedback" and phone number to opt out.

    NBN do not contact persons unsolicited, expect is a phishing scam.
  • Anonymous
    June 21, 2019
    SMS
    Australia
    Despite what people are saying here, it's a legitimate text from NBNco. Easiest proof being go to the url in the message, it links straight up with NBNco's website, HTTPS and all.
  • spam
    December 20, 2018
    SMS
    Australia
    more spam UNWANTED
  • Evan
    March 26, 2020
    Unknown
    Australia
    Caller: NBN

    This is a legitimate text message, web address checks out. Survey it in depth and does not ask for login or password or any suspicious details.
  • Anonymous
    February 13, 2020
    Unknown
    Australia
    Scammers, calling and sanding msm on “ kindly request your feedback NBN with on line address https://survey.nbn.com.au/vQZVw1n , or https://survey.nbn.com.au/diNj5ww . Crooks, scammers. !!!
  • Anonymous
    January 23, 2020
    Unknown
    Australia
    Message says nbn survey to be completed for one of 5 eCard wins ....when I clicked the; takes me nowhere.
    I have been with nbn for over 3 years now......maybe the survey team is a bit too early on feedback collection. He...heee
  • Anonymous
    January 20, 2020
    SMS
    Australia
    We just got NBN and then got this same reported SMS Survey shortly after, listing our address. Thus, appears very legit, apart from the nxt.to short URL (.to is for domains in Tonga). My advice is that if there's a 5% chance something is a scam, then assume it must be. Assume the scammers are getting smarter. If a company with the resources of NBN creates a customer experience survey of doubtful provenance, then they are incompetent and do not deserve the requested feedback. The origin of this survey (the source number and the link URL) is doubtful, so assume it's a scam or NBN is incompetent. Either way, play it safe and DO NOT click/respond.
  • Judie
    January 18, 2020
    Unknown
    Australia
    I got a message on my mobile phone":
    nbn would like feedback on your experience. You could win 1 of 5 $500 eGift Vouchers. Click https://nxt.to/thbmatb To opt out reply STOP to 0457 062 626

    My guess is it's a scam
  • Anonymous
    December 3, 2019
    Unknown
    Australia
    Caller: Text message

    Legit NBN survey. I sent a tweet to Twitter verified @NBN_Australia (blue tick Twitter profile), and a staffer said they do this. Survey is long (scammers keep it simple) and didn’t ask credit card details (asked address of nbn connection if any and name and email for prize draw, already knew phone number as survey sent by text).
    Now if you think it’s a bit of a scam for govt.owned nbn to be spending taxpayer money surveying random people, then that’s a different matter...
  • Anonymous
    December 2, 2019
    Unknown
    Australia
    Same as other posters. It's 100% SCAM.
    I have received this message a few times. I NEVER click on the link just deleted it.
    Tried to block this number but there is no option!
  • Anonymous
    November 28, 2019
    Unknown
    Australia
    the web address has the domain code .to which is Tonga. The NBN has a website based in Tonga? Would you like to buy the Sydney Harbour Bridge, I can get it for you cheap!
  • Anonymous
    November 14, 2019
    Other
    Australia
    0457 062 626 received message from this number claiming to be from nbn, as i live out in the bush so dont have nbn so must be a scam
  • Anonymous
    November 14, 2019
    Unknown
    Australia
    Received today so the phone number/scam is still 'live'.

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Spam Score
100.00%

35 complaints this year

50 total complaints

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