• Not Applicable
    December 1, 2012
    SMS
    Australia
    Posing as a westpac service. Requests confirmation for alleged limit increase.
  • Anonymous
    October 9, 2017
    SMS
    Australia
    This is not spam. It is the Westpac verification service.
  • Peter
    October 6, 2015
    SMS
    Australia
    This is not a scam. It is part of Westpac's 2-stage verification of payment requests. I log into my account, tell Westpac to make a certain payment. Within a minute or two I receive an SMS from this phone number number which shows a six-digit (I think) code. I then type this code into the payment transaction that is not yet complete. Once this code has been verified by Westpac's computer, the transaction becomes authorised and is implemented. Quite a secure system - a hacker would have to have hacked into my account, and also stolen my mobile, to complete the transaction.
  • Anonymous
    July 23, 2015
    SMS
    Australia
    Verification code from Westpac for payment.
  • Anonymous
    December 17, 2017
    Scam call
    Australia
    this is definite scam. Rang number and recorded message says this number has been disconnected. those saying it was correct westpa number are connected to the scam and trying to trick you into following message details and you loose $500.
  • Rik
    November 25, 2016
    SMS
    Australia
    Westpac transfer confirmation code. important and not spam
  • Anonymous
    March 1, 2016
    SMS
    Australia
    Westpac security service. Sends a code you need to confirm a cash transfer/payment. Legitimate service.
  • Anonymous
    January 16, 2019
    Unknown
    Australia
    I was sent a message: Help us protect you against scams by not sharing your Westpac Protect SMS Codes.
  • Kevin M
    December 31, 2018
    SMS
    Australia
    It is definitely a scam even 6 years later they are still using the same phony mobile number. They rang me on my unlisted number which the bank has no knowledge of so whoever reckons it is not a scam go ahead and lose your money
  • Anonymous
    January 14, 2016
    SMS
    Australia
    westpac code sms
  • CEL
    February 13, 2019
    SMS
    Australia
    Caller: Supposedly Westpac

    If it is Westpac, they clearly misdial numbers a lot. Disconnected number. Scam
  • Anonymous
    February 12, 2019
    Unknown
    Australia
    bunkum do you think we are all fools obviously or you wouldnt waste your time
  • Anonymous
    February 5, 2019
    SMS
    Australia
    Just Wespac verifying a payment
  • Anonymous
    February 5, 2019
    SMS
    Australia
    spam as i don't have Westpac
  • Anonymous
    February 4, 2019
    Unknown
    Australia
    Absolute scam.They send text asking to enter sms code .Smart they provide you with a a shadow Westpac contact no 1300 655 505.Beware
  • Pete
    January 24, 2019
    Unknown
    Australia
    From - 0448 222 001

    "Help us protect you against scams by not sharing your Westpac Protect SMS codes"

    No explanation or relevant information.

    If it was Westpac, then they are incompetent and time wasting with rubbish like this.

    Treated as bullsh*te by me..........
  • Sharyn
    January 23, 2019
    Financial services
    Australia
    Caller: Westpac Text

    This IS A LEGITIMATE WESTPAC contact number.
    I personally called Westpac. I went through their security process and after being placed on hold whilst the operator checked, he confirmed that it is indeed a LEGITIMATE Westpac text asking customers to protect against scams by not sharing your SMS Codes.
    The texts have NO LINKS and don't ask for you to contact them.
    If you think that I am a scamner, ring Westpac yourself and check with them.
  • Anonymous
    January 19, 2019
    SMS
    Australia
    Caller: 0448 655 505

    I was asked to confirm a payment which I had NOT done - looks legitimate, but is NOT A WESTPAC verification. Also given 2 security codes to approve online transaction - I had NOT DONE any online transactions. Another SMS "Help us protect you against scams by not sharing your Westpac Protact SMS Codes - ALSO A SCAM. I spent an hour with my bank yesterday and was told that these are ALL SCAMS and NOT SENT BY WESTPAC. Don't be fooled - if you receive one of these messages and are concerned - call Internet Fraud 1300 364 294 / 2 / 2
    This number, like many other "mobile" numbers are most probably VoiP.
  • Anonymous
    January 16, 2019
    SMS
    Australia
    Just received an SMS stating "Help us protect you against scams by not sharing your Westpac Protect SMS codes."
    I have a Westpac account but no "protect sms code."
    There was no link or any explanation as to why I was sent this.
    Weird!
  • Anonymous
    January 16, 2019
    Unknown
    Australia
    I have had messages from this number a few times - Westpac bank manager said it is a hoax as the bank DOES NOT send out messages such as these.. It is probably an SMS service attached to a business (? legitimate or otherwise) which comes up as a mobile number but these numbers cannot be returned. Usually the message will require a Y or N which the number accepts. Thinking that this was my GPs surgery number for reminders, I kept the number in my contacts, but to my surprise I received a message from my financial adviser's office with the SAME numbers. Businesses pay for this to be attached to their computer systems and it goes through a third party, hence the different numbers from different firms. Hope that helps.

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23 complaints this year

62 total complaints

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