Posted on May 6, 2022 Caller type: SMS Location: Australia
I rang Bupa on their regular ph no. and they said the Text Message was legitimate and advised me to reply 'yes' to it. I didn't have to supply any further details as they use the bank account details they already have in their files. The text was just to confirm that is the account you wish the money to be paid in to.
8 found this comment helpful
8
Anonymous
Posted on May 3, 2022 Caller type: SMS Location: Australia
Caller: Supposedly Bupa Text Message said wanting bank account details for refund. Definitely scam.
4 found this comment helpful
4
Anonymous
Posted on May 3, 2022 Caller type: Unknown Location: Australia
They said it was from Bupa
3 found this comment helpful
3
Anonymous
Posted on May 10, 2022 Caller type: Unknown Location: Australia
covid-19 payment eligibility scam text received 10May22
1 found this comment helpful
1
Nerom
Posted on May 18, 2022 Caller type: Unknown Location: Australia
Caller: Bupa Update: After replying 'Yes' to the text message on 12 May, I can now report that I have received a payment into my bank account from Bupa on 17 May. So that has worked out well. All good.
0 found this comment helpful
0
Ange
Posted on May 12, 2022 Caller type: Service Location: Australia
Caller: BUPA Spoke to Bupa, they advised me received a ton of calls regarding text message. This is legitimate, no need to ignore or suspect as spam. Better safe than sorry, hence my call to them. Hope my comment helps ease the minds of many.
0 found this comment helpful
0
Nerom
Posted on May 12, 2022 Caller type: Unknown Location: Australia
Caller: Bupa I got the text message from Bupa on 0418 793 642 asking to reply 'Yes' to receive a refund into the bank account that my premiums are paid from. On checking back, I had received an email from Bupa previously. There is also information on the Bupa website and other news sites. https://www.bupa.com.au/giveback https://7news.com.au/lifestyle/personal-finance/bupa-private-health-insurance-customers-to-receive-covid-savings-cashback-payment-c-4844887 https://www.insurancebusinessmag.com/au/news/breaking-news/bupa-to-return-120-million-in-cash-to-australian-customers-312415.aspx I replied 'Yes' as the alternative to fill in a form at https://my.bupa.com.au/give-back-form would require a lot more effort. I'll let you know if my cashback payment turns up.
0 found this comment helpful
0
Anonymous
Posted on May 11, 2022 Caller type: SMS Location: Australia
Caller: Supposedly Bupa Same thing as above, and I simply blocked them. Whether or not it is legitimate is not determined, but it is best to be safe than sorry. I did not reply nor did I ring them up. Just going to bypass that one, cause as said, best to be safe than sorry.
0 found this comment helpful
0
Anonymous
Posted on May 11, 2022 Caller type: SMS Location: Australia
Covid 19 claims text message received from Bupa.
0 found this comment helpful
0
Anonymous
Posted on May 11, 2022 Caller type: SMS Location: Australia
Caller: BUPA I received text message as well. I have called BUPA to check this number if it was BUPA and they have confirmed it was them.
0 found this comment helpful
0
Daniel
Posted on May 11, 2022 Caller type: SMS Location: Australia
Caller: Bupa Received an SMS as described by other commenters. The sender appeared to have my correct bank account details already (with only the last 4 digits included in the text). I was asked to reply 'yes' to have a payment sent to that account.
It looks sus, but after investigating it, I'm pretty sure it's genuine. First I've heard of this payment, but I ignore most communications from Bupa :). Their web site describes it on this page: https://www.bupa.com.au/giveback
I sent them a confirmation via their web site rather than replying to the text, to be safe.
It's a weird question, as why would they imagine I might want my payment sent to a different account than the one they take money out of? If that's the account they have access to, obviously they should just pay it in there without bothering me. Now I've wasted half an hour investigating a suspicious-looking text.
0 found this comment helpful
0
JD
Posted on May 11, 2022 Caller type: Unknown Location: Australia
It is a SCAM. BLOCK 🚫 AND DELETE. DO NOT OPEN AND DO NOT ENGAGE.
0 found this comment helpful
0
Anonymous
Posted on May 10, 2022 Caller type: Unknown Location: Australia
Text message re eligible for a COVID-19 claims savings payment. I Checked on the Bupa website and there is a form there - Give back form. It is secure and you can just nominate the account you already use without putting any account info in there. Not sure if the text message is legit but think it is better to go directly on their website.
0 found this comment helpful
0
Anonymous
Posted on May 6, 2022 Caller type: Unknown Location: Australia
Text written wanting a reply “yes” written back stating from Team Bupa regarding getting a Covid refund.
0 found this comment helpful
0
Anonymous
Posted on May 6, 2022 Caller type: SMS Location: Australia
Caller: Bupa I rang Bupa on their regular ph no. and they said the Text Message was legitimate and advised me to reply 'yes' to it.
0 found this comment helpful
0
Anonymous
Posted on May 6, 2022 Caller type: Unknown Location: Australia
Team Bupa asking the bank account details for the COVID-19 claims saving payment. Reply "Yes" . Definitely scam
0 found this comment helpful
0
Anonymous
Posted on May 6, 2022 Caller type: Unknown Location: Australia
Supposedly Team Bupa, about a COVID-19 Claim, SCAM!!!!!
0 found this comment helpful
0
Anon
Posted on May 6, 2022 Caller type: SMS Location: Australia
Caller: was an SMS SMS stating I was eligible for a covid claims payment - asking me to provide bank details to give me a refund and to reply by text...definitely a scam...
0 found this comment helpful
0
Anonymous
Posted on May 6, 2022 Caller type: SMS Location: Australia
Caller: supposedly BUPA Text message saying I was eligible for a COVID-19 claim saving payment. Just need me to text YES to authorise them paying the money in to my bank account. Supposedly from Team BUPA.
0 found this comment helpful
0
Anonymous
Posted on May 6, 2022 Caller type: SMS Location: Australia
Also received a text message claiming to be Bupa. They even knew the last 4 digits to my account. This is a scam, Bupa would never request access to my bank account. The message "last year we let you know you were eligible for a COVID-19 claims savings payment. We didn't hear from you on the account to pay this to. To authorise us to use the bank account you pay your premium with ending with ####, for this payment and any future give back payments please reply 'Yes' Team Bupa.
Comments on 0418 793 642
Anonymous
Posted on May 6, 2022Caller type: SMS
Location: Australia
Anonymous
Posted on May 3, 2022Caller type: SMS
Location: Australia
Text Message said wanting bank account details for refund.
Definitely scam.
Anonymous
Posted on May 3, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on May 10, 2022Caller type: Unknown
Location: Australia
Nerom
Posted on May 18, 2022Caller type: Unknown
Location: Australia
Update: After replying 'Yes' to the text message on 12 May, I can now report that I have received a payment into my bank account from Bupa on 17 May. So that has worked out well. All good.
Ange
Posted on May 12, 2022Caller type: Service
Location: Australia
Spoke to Bupa, they advised me received a ton of calls regarding text message. This is legitimate, no need to ignore or suspect as spam. Better safe than sorry, hence my call to them. Hope my comment helps ease the minds of many.
Nerom
Posted on May 12, 2022Caller type: Unknown
Location: Australia
I got the text message from Bupa on 0418 793 642 asking to reply 'Yes' to receive a refund into the bank account that my premiums are paid from.
On checking back, I had received an email from Bupa previously.
There is also information on the Bupa website and other news sites.
https://www.bupa.com.au/giveback
https://7news.com.au/lifestyle/personal-finance/bupa-private-health-insurance-customers-to-receive-covid-savings-cashback-payment-c-4844887
https://www.insurancebusinessmag.com/au/news/breaking-news/bupa-to-return-120-million-in-cash-to-australian-customers-312415.aspx
I replied 'Yes' as the alternative to fill in a form at https://my.bupa.com.au/give-back-form would require a lot more effort. I'll let you know if my cashback payment turns up.
Anonymous
Posted on May 11, 2022Caller type: SMS
Location: Australia
Same thing as above, and I simply blocked them. Whether or not it is legitimate is not determined, but it is best to be safe than sorry. I did not reply nor did I ring them up. Just going to bypass that one, cause as said, best to be safe than sorry.
Anonymous
Posted on May 11, 2022Caller type: SMS
Location: Australia
Anonymous
Posted on May 11, 2022Caller type: SMS
Location: Australia
I received text message as well. I have called BUPA to check this number if it was BUPA and they have confirmed it was them.
Daniel
Posted on May 11, 2022Caller type: SMS
Location: Australia
Received an SMS as described by other commenters. The sender appeared to have my correct bank account details already (with only the last 4 digits included in the text). I was asked to reply 'yes' to have a payment sent to that account.
It looks sus, but after investigating it, I'm pretty sure it's genuine. First I've heard of this payment, but I ignore most communications from Bupa :). Their web site describes it on this page: https://www.bupa.com.au/giveback
I sent them a confirmation via their web site rather than replying to the text, to be safe.
It's a weird question, as why would they imagine I might want my payment sent to a different account than the one they take money out of? If that's the account they have access to, obviously they should just pay it in there without bothering me. Now I've wasted half an hour investigating a suspicious-looking text.
JD
Posted on May 11, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on May 10, 2022Caller type: Unknown
Location: Australia
Not sure if the text message is legit but think it is better to go directly on their website.
Anonymous
Posted on May 6, 2022Caller type: Unknown
Location: Australia
Anonymous
Posted on May 6, 2022Caller type: SMS
Location: Australia
I rang Bupa on their regular ph no. and they said the Text Message was legitimate and advised me to reply 'yes' to it.
Anonymous
Posted on May 6, 2022Caller type: Unknown
Location: Australia
Reply "Yes" . Definitely scam
Anonymous
Posted on May 6, 2022Caller type: Unknown
Location: Australia
Anon
Posted on May 6, 2022Caller type: SMS
Location: Australia
SMS stating I was eligible for a covid claims payment - asking me to provide bank details to give me a refund and to reply by text...definitely a scam...
Anonymous
Posted on May 6, 2022Caller type: SMS
Location: Australia
Text message saying I was eligible for a COVID-19 claim saving payment. Just need me to text YES to authorise them paying the money in to my bank account. Supposedly from Team BUPA.
Anonymous
Posted on May 6, 2022Caller type: SMS
Location: Australia
The message "last year we let you know you were eligible for a COVID-19 claims savings payment. We didn't hear from you on the account to pay this to. To authorise us to use the bank account you pay your premium with ending with ####, for this payment and any future give back payments please reply 'Yes' Team Bupa.
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