• Anonymous
    December 16, 2019
    SMS
    Australia
    SCAM.
    Supposedly from AGL but I checked with AGL and it didn't come from them!
  • Anonymous
    December 18, 2018
    SMS
    Australia
    AGL advance notification of automatic bill payment (gas , electricity)
  • Caz
    December 22, 2020
    Unknown
    Australia
    Caller: Said it was from AGL

    Said my DD would be coming out on 24th December - I don't even have an AGL account.
  • Anonymous
    June 24, 2020
    Unknown
    Australia
    I received the SMS from this number as follows:
    "Your AGL Electricity bill of $170.93 (GST incl.) is overdue. Reply 1 if you're making this payment in the next 14 days. If you've already paid, reply 2. If you're experiencing difficulty due to COVID-19 we are able to help. Visit agl.com.au/coronavirus to find out more."
    I checked my account balance on the ACTewAGL website and made sure there was no overdue at the moment. Then, I called customer service and made sure that the SMS was not from the ACTewAGL (in addition, the message did not include any reference number that the ACTewAGL usually put).
    As a result, it is a scam message.
  • Anonymous
    July 20, 2021
    Unknown
    Australia
    Oh you're a doctor! I trust you now!
  • Matt
    June 29, 2021
    Company
    Australia
    Caller: AGL Mobile number 0416 906 994

    Reminder about direct debit due in 3 days. Not a spam message.
  • shane....horaytoday@gmail.com
    March 8, 2021
    Other
    Australia
    Caller: "AGL" 0416 906 994

    Claiming this morning 8th march 2021 "Your AGL Electricity Direct Debit payment of $528.12 (GST included) is due 10/03/2021 to make changes go to agl.com.au/DD.
    and 'agl.com.au/DD." doesn't arrive at any site...The resource cannot be found...Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

    You'd expect as soon as this happens, that the real "AGL Electricity Direct Debit payment" department to have a computer-engine to track down illegal appearance of "AGL" and quickly reveal actual hackers, but lets enjoy the threatening confusion, so that corporations can play both sides of the fence/farce/fraud/fake news
  • Anonymous
    January 21, 2021
    Unknown
    Australia
    Caller: Agl

    I received a TXT reminding me about my bill and when it was due, I get them every 3 months so it appears to be genuine.
  • Anonymous
    December 4, 2020
    Unknown
    Australia
    Caller: 0416 906 994

    says I have a AGL direct debit due but when you see their website : ago. com. au/DD
  • Anonymous
    November 17, 2020
    Unknown
    Australia
    ya,this is scam...i received 2 bills from AGL...very confusing....they should be caught and punished....also anotherno.is.0416 906 991...same scam from AGL....
  • Anonymous
    October 7, 2020
    Unknown
    Australia
    Definitely a scam pretending to be from AGL. I checked my bill nothing close to the fake amount they put. If you get a text from this number check with your actual energy provider
  • Donna
    October 7, 2020
    SMS
    Australia
    Caller: Scam

    Claims to be AGL but its not!. Adds a link to follow to pay an over due Bill. But i checked my AGL account online and i dont have an outstanding bill. AGL said it wasnt from them. Do not reply! Do not click on link!
  • Anonymous
    September 3, 2020
    Unknown
    Australia
    Thank you very much
  • Dr Victor Smith
    June 10, 2020
    SMS
    Australia
    IT IS AGL. The text messagedid not ask me for any action or payment. itreminded me I have a correct payment due in 2 days. It was DEFINITELY my account details AND correct billed amount. I checked with AGL who informed me this was a correct text. Dr Victor Smith
  • Anonymous
    June 10, 2020
    SMS
    Australia
    First I receive a text messages saying AGL account overdue (my AGL account had been disconnected).
    Then shortly after, I received another text from this number saying I have 2 accounts with AGL and one is over paid, would I like a refund. If so, press this.... blah blah blah... TOTAL SCAMMERS!
  • Anonymous
    June 10, 2020
    Unknown
    Australia
    Definitely a scam
    Claimed to be from AGL, I don't even have an AGL account.
  • Anonymous
    May 5, 2020
    SMS
    Australia
    Caller: 0416 906 994

    Scam. Texted me I have an overdue electricity bill of $361, due in two weeks.
    I don’t have any overdue bills. My electricity bill wasn’t $361. It was due last week and was cleared before that.

    Scam. Don’t fall for it. Do not give your card details.
  • Anonymous
    October 1, 2019
    Unknown
    Germany
    SCAM ... supposedly AGL (electricity) direct debit advice, but I don't have an AGL account.
  • Anonymous
    September 3, 2019
    SMS
    Australia
    AGL (perhaps)
    Offering to transfer funds from one energy account which is in credit into the othr which is in arrears.
    Not sure if it is legit. Asking me to reply "1" within one business day to allow it to go ahead.
    I'd suggest calling AGL to check this before relying.

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6 complaints this year

13 total complaints

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