Comments on (03) 9649 4942

85.00%
Spam Score
9 complaints this year, 41 total complaints

9 complaints this year, 41 total complaints

Comments on (03) 9649 4942


Anonymous

Posted on June 8, 2022
Caller type: Unknown
Location: Australia
They just called me saying they were from AGL wanting to give me a free SIM card.
They spoke in broken English and kept repeating themselves. Got a bit upset when I suggested they send it out in the post. Then wanted my details which I of course I did not give them. I then just cancelled the call and blocked the number.
19 found this comment helpful
19

Anonymous

Posted on December 15, 2021
Caller type: Unknown
Location: Australia
AGL, calls leaves no msg, i dont have account with AGL
18 found this comment helpful
18

Alex

Posted on April 28, 2022
Caller type: Company
Location: Australia
Caller: AGL Energy

It's just one of various 'local' numbers that AGL use - via automatic dialing systems.
In my case, a day or two after a bill becomes overdue, I start getting missed calls but no messages from them.. I check my account, pay the bill, calls stop..
After 20 years of pretty much always paying my gas and power on time or slightly overdue, you think they'd be less annoying..
But - I think they outsource their 'debt recovery' work, so as soon as any account is past due, another company starts harassing you.. AGL will deny that it is actually them.. because it isn't them.. it's one of their contractors.
10 found this comment helpful
10

Anonymous

Posted on October 13, 2022
Caller type: Unknown
Location: Australia
Caller: Pretend AGL

Scammmer using AGL name. First red flag she didn’t sound professional and the rooster screaming in the background lol. She got upset when I won’t give my details.
3 found this comment helpful
3

Anonymous

Posted on September 28, 2022
Caller type: Unknown
Location: Australia
very suss, called 3 times, no message left
3 found this comment helpful
3

Weetle

Posted on October 18, 2022
Caller type: Unknown
Location: Australia
Caller: "AGL"

Claim to be AGL but hang up when you stall "I'm not getting a response so I'm ending the call". Asks for identifying information even though they are the one who called and barely provided believable identification of themselves.

Contacted AGL via their app to ask if the calls are related to bill payments as I paid a few days ago (albeit slightly overdue). I have never had these calls before despite having a few late bills. AGL confirmed I had no amount owing and asked for more details on the phone number... I wonder if this means it is NOT legit...
1 found this comment helpful
1

Anonymous

Posted on August 23, 2022
Caller type: Call centre
Location: Australia
Caller: They said AGL?

Same thing happened to me too, (03) 9649 4942. appears to be Melbourne based however this means nothing these days. She started asking me all sorts of private questions without identifying herself first, When I told her I cannot give her any personal information she (Gina without a surname) raised her voice and started talking over me, very unprofessional definitely a scam, or AGL have a lot of training of their staff to consider.
1 found this comment helpful
1

Anonymous

Posted on February 26, 2024
Caller type: Unknown
Location: Australia
Pretty sure its agl because I have overdue bills
0 found this comment helpful
0

Anonymous

Posted on January 16, 2024
Caller type: Unknown
Location: Australia
When I answered and said hello, they hung up. Very strange thing to do if it is really AGL. Suspicious call for sure.
0 found this comment helpful
0

Anonymous

Posted on December 7, 2023
Caller type: Scam call
Location: Australia
Keep calling wanting me to ID myself. I said no. You have my info you tell me. Block the number.
0 found this comment helpful
0

Anonymous

Posted on November 28, 2023
Caller type: Financial services
Location: Australia
Caller: AGL Customer Service

Rude staff, not friendly
0 found this comment helpful
0

Infuriating

Posted on November 27, 2023
Caller type: Unknown
Location: New Zealand
Caller: (03) 9649 4782

This is a scam number so don’t answer it.
0 found this comment helpful
0

Anonymous

Posted on September 26, 2023
Caller type: Company
Location: Australia
She sounds like she is from a Asian Country and i can here lot of background noises (def. working from home) she claimed she is from AGL and ask my email address to verify the account details and full name. i said i cant give that over the phone. then she wanted me to reach my account number. she said it is a collection call. her mention due amount is correct. i always pay 7-10 days after my due date of the electricity bill. I am surprised to receive this call.
0 found this comment helpful
0

Johm

Posted on September 15, 2023
Caller type: Unknown
Location: Australia
These people knew my centrelink number and read it to me without me telling them. How did they know this?
I confirmed my name and date of birth. Now I'm bit worried.
0 found this comment helpful
0

Anonymous

Posted on May 1, 2023
Caller type: Unknown
Location: Australia
When I rang back, recorded message said "thanks for calling AGL" and then just kept ringing.
0 found this comment helpful
0

Anonymous

Posted on April 24, 2023
Caller type: Debt collector
Location: Australia
Claimed to be working for AGL and asked did I get an overdue notice. I said I would call AGL directly and they immediately hung up. Checked and I had a bill overdue, so paid it... wonder if they will call again.
0 found this comment helpful
0

Anonymous

Posted on March 22, 2023
Caller type: Unknown
Location: Australia
I received a call from an east asian call centre claiming they are from AGL. tried to get my email address and asked a couple of strange questions that AGL wouldn't ask. Her ears would have been ringing after what I had to say.
0 found this comment helpful
0

Anonymous

Posted on February 16, 2023
Caller type: Unknown
Location: Australia
Keep on calling me and leave no messages and asking to confirm my details. When I tell them that I will call back they told me to call back in the same number and the call was disconnected before he finishes talking
0 found this comment helpful
0

Anonymous

Posted on December 6, 2022
Caller type: Unknown
Location: Australia
Another scam call. Answered no one responded. Just wanted to see if my number is active
0 found this comment helpful
0

Anonymous

Posted on December 6, 2022
Caller type: Unknown
Location: Australia
Caller: Unknown

When I answered this call, I got a recorded message saying all the operators were busy, please hold.
I suspect it is AGL and their outsourced harassment staff.
0 found this comment helpful
0

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