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  • Nick
    June 1, 2022
    Unsolicited call
    Australia
    3
    Caller: Supposedly AGL

    PROCEED WITH CAUTION - I think this is a scam. Called the number back and it answers as AGL Direct. Presented like they were aligned to AGL the power supplier and the consultant tried to promote a ‘free sim card’ with free calls - I cut her off and told her I wasn’t interested then she tried to promote AGL NBN Internet. Dodgy sales practices and I very much doubt they are aligned to Australian energy company AGL - PROCEED WITH CAUTION
  • Anonymous
    April 11, 2022
    Unknown
    Australia
    2
    Caller: AGL, supposedly

    Missed call on mobile and landline. No message. Assume it’s a known contact as they’ve got both my phone numbers? but would also expect they’d leave a message in that case. Rang number and automated voice states that it’s AGL. Didn’t continue with call as unsure if it’s a sales situation so I hung up. I’m an AGL customer
  • Anonymous
    May 3, 2022
    Telemarketer
    Australia
    1
    Caller: AGL (at least that what they said)

    trying to talk me to switch to AGL internet and mobile phone. I'm an AGL customer, not sure if it's the real AGL. Just block it.
  • Anonymous
    June 24, 2022
    Unknown
    Australia
    0
    Claimed to by AGL offering NBN and mobile plans at a discount.
    Could not tell if scam or not, but when they began asking about internet usage I ended the call.
  • AB
    June 15, 2022
    Telemarketer
    Switzerland
    0
    Caller: AGL or a marketing call centre on their behalf

    AGL-related people (whether it's actually them or a contracted sales centre), spamming severalk times a day trying to sell mobile phone and ingernet connections.
    Have been with AGL for 15 or so years.
    Have had enought of them either using my data to market things or selling data to others so they can spam my phone over and over every day.
    AGL clearly don't care about cutsomers.
    Did I mention the fake meter readings every winter?
    Check and see if your 'large' winter energy bill is always an 'estimate because we couldn't access the meter'. Even though they meter is always easily accessible?
    Just a scam to get you to pay too much one month and then they can 'credit' your account in spring when 'oh we could do a proper reading now..'

    Am transferring all my accounts to another energy retailer.
  • Anonymous
    June 15, 2022
    Unsolicited call
    Australia
    0
    Caller: AGL maybe

    had my name and address, asked for confirmation of ID via drivers licence or medicare. Terminated call when I declined.
  • Anonymous
    June 7, 2022
    Unknown
    Australia
    0
    MIGHT be AGL since im a AGL customer, accidentally picked up the call than the guy started offering a free sim card for promotion that they're having blah blah I stopped him while he was talking that I was NOT interested he kept asking why? Why? But why,? Arghhhh then he proceeded to offer wifi service stopped him again and I said im not interested, he hung up on me 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️
  • Anonymous
    June 7, 2022
    Unknown
    Australia
    0
    Caller: (03) 9649 4842

    Missed called. Went through to message bank but did not leave a message.
  • Anonymous
    June 3, 2022
    Unknown
    Australia
    0
    Caller: AGL

    Four calls in two days. Said I'm not interested then received another call today. If it is AGL they need to look into how their call centre is run
  • Granny Vic
    June 1, 2022
    Company
    Australia
    0
    Caller: AGL Call Centre

    My gas comes from the Australian Gas and Light company: why would I want a mobile phone chip as well that I don't want or need? Persistant. Not winning any friends.
  • Anonymous
    June 1, 2022
    Unknown
    Australia
    0
    Called me and did not talk.
  • Anonymous
    May 18, 2022
    Telemarketer
    Australia
    0
    Caller: Supposedly AGL

    Caller from AGL. Offering discounts on my gas and Electricity bill and bonus payments if I connected to mobile and NBN linked accounts. Polite caller asked to send me email re offer so that i can read the fine print and call back in 2 days.
  • Anonymous
    April 28, 2022
    Unknown
    Australia
    0
    Caller: AGL Marketing

    Person from AGL called trying to sign me up to one of NBN plans and/or Mobile Phone Plans
  • Stella
    April 27, 2022
    Telemarketer
    Australia
    0
    Caller: AGL

    Caller from AGL gas. Offering discounts on my gas bill if I connected to mobile and NBN linked accounts. Polite caller. No thanks, they couldn’t match the plans I already have. Quite intrusive about my family and residential details.
  • Anonymous
    April 8, 2022
    Company
    Australia
    0
    Caller: AGL

    Chasing payment
  • Anonymous
    March 31, 2022
    Unknown
    Australia
    0
    Caller: AGL Anytime

    spam
  • Anonymous
    March 30, 2022
    Unknown
    Australia
    0
    Someone has phoned both my mobile and landline but they haven’t left a message. I don’t know if it’s a scammer or a charity or a call centre

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15 complaints this year

15 total complaints

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