Comments on (03) 9649 4601

92.50%
Spam Score
21 complaints this year, 35 total complaints

21 complaints this year, 35 total complaints

Comments on (03) 9649 4601


Anon

Posted on December 1, 2023
Caller type: Scam call
Location: Australia
Caller: "Travis"

Can 100% confirm the caller from this number is a scammer that will try to phish your information! A man named "Travis" called my father claiming they were from AGL and that they'd help him get his energy relief money. When I overheard him asking for my dad's pension expiry date alarm bells rang and after I grilled him for a few minutes he hung up on me. AGL customer service confirms no outbound calls were made to my father. This scam is listed on their "scam, fraud and phishing page". Hang up!
43 found this comment helpful
43

Anonymous

Posted on October 17, 2023
Caller type: Unknown
Location: Australia
They say they're from AGL. I don't know if they're legit. They are using a number not associated with AGL.
7 found this comment helpful
7

Anonymous

Posted on May 29, 2024
Caller type: Scam call
Location: Australia
SCAM!! DO NOT PROVIDE ANY DETAILS TO THE CALLER!!

Was called advising that I am eligible for $650 credit for gas, and $650 credit for electricity.

See below the statement released by AGL:

"We have recently received reports of scam callers pretending to be from AGL. The phone scam is related to the Energy Bill Relief Fund announced by the Australian Government in partnership with the state and territory governments.

The scammers are attempting to obtain customers’ bank details under the false premise of depositing energy bill relief credits. AGL will not contact customers for this purpose – eligible customers will have their energy bill relief credit applied directly to their AGL energy bill. For more information about the Energy Bill Relief Fund please visit the Federal Government Energy Bill Relief website, opens in a new window.

If you receive any calls like this, please do not provide any personal information, and disconnect from the call. If you wish to verify the legitimacy of any interaction related to AGL, please contact us directly on 131 245."
5 found this comment helpful
5

Anonymous

Posted on May 13, 2024
Caller type: Call centre
Location: Australia
Caller: "AGL"

Purporting to be AGLand saying I'm due for a Government Energy discount. They are getting smarter, by spoofing the company number to get around the phones identifying them as a spam call. They also only have a 1st name. When I ask them for my full name, 1st, middle, surname they go silent as they think of something to say. I tell them we have several people in the house with the same 1st name and I need to know who they are calling so I can pass the call. They again go silent, by this stage I just tell them to F off and hang up.
2 found this comment helpful
2

Anonymous

Posted on December 1, 2023
Caller type: Unknown
Location: Australia
Call claimed they were from AGL and referred to the Data protection Act that subsequently they didn't know the whole name of the customer. ie this is very fishy (Sus).
2 found this comment helpful
2

Anonymous

Posted on June 27, 2024
Caller type: Scam call
Location: Australia
Caller: Caller with Indian accent. Claimed to be from AGL.

Called twice today. Wanted to confirm personal details. I said no...email me something. He said he cannot do that...must be done over the phone. I said I will not give him details over phone, he could be anyone. He said he was from AGL said my christian name and suburb I lived in. Told me I am entitled to Govt rebate grant. I said no I will not give him any details over the phone. Beware of this number appearing on your phone. IT IS A SCAM!!
1 found this comment helpful
1

Giovanna

Posted on May 24, 2024
Caller type: Unknown
Location: Australia
Caller: (03) 9649 4601

This number keeps calling say its AGL . But It's not . Be careful We think it's Scam . I checked with AGL they didn't call .
1 found this comment helpful
1

Mei

Posted on January 8, 2024
Caller type: Unknown
Location: Australia
Scam
1 found this comment helpful
1

Anonymous

Posted on November 27, 2023
Caller type: Scam call
Location: Australia
Caller: (03) 9649 4601

They claimed to be with AGL, yet when I asked AGL they said they were not associated with.

Kept asking me to confirm all my details, they should have all of this on my file; DO NOT ANSWER THEIR QUESTIONS.
1 found this comment helpful
1

Trish

Posted on January 6, 2025
Caller type: Scam call
Location: Australia
Caller: Assumption its a Scammer

I have blocked this number, but now I keep getting "missed call" text messages. These bastards just won't quit!
I can't get the number permanently blocked by my provider either...these arseholes are just life destroying soul-sucking parasites on the arse of society...🤬🤬
0 found this comment helpful
0

Anonymous

Posted on December 17, 2024
Caller type: Scam call
Location: Australia
Caller: "Raita" from "AGL"

Female caller with African accent, claims to be born and bred in Lesotho but now working in "Southern Africa". asks for mobile number and then will ask for name and DOB (I didn't give them anything) so they can tell you what they're calling about. ??? Keep waffling on about how because caller ID says it's from AGL it's a legitimate call. I asked her for her mobile number, name, address and DOB but she said she doesn't know what I want that info for and she would not agree to giving it to me. then I said AHA! EXACTLY! that's why you're not getting mine and she hung up. fun call but don't get sucked in. they have an answer for everything. cheeky aholes.
0 found this comment helpful
0

Lawrence

Posted on December 9, 2024
Caller type: Scam call
Location: Australia
Caller: Some criminal

Pretending to be AGL asking for your details probably going to rob your bank account
0 found this comment helpful
0

Anonymous

Posted on December 5, 2024
Caller type: Scam call
Location: Australia
Caller: scammer

Fake AGL scam
0 found this comment helpful
0

Anonymous

Posted on December 5, 2024
Caller type: Scam call
Location: Australia
I blocked this number on my phone after seeing the information here. It now just comes as a missed call text.
I will give them credit, though; they are persistent. I am getting up to 6 calls a day
0 found this comment helpful
0

Anonymous

Posted on October 9, 2024
Caller type: Call centre
Location: Australia
Caller: AGL

If you want to be certain, call AGL on their main number and see if they have been attempting to contact you. They will tell you why. Thank you.
0 found this comment helpful
0

Anonymous

Posted on October 9, 2024
Caller type: Scam call
Location: Australia
Pretends to be AGL. It's a scam. Don't give them anything. They call twice a day for two months.
0 found this comment helpful
0

Troy

Posted on September 19, 2024
Caller type: Financial services
Location: Australia
Caller: Scammers

Scam call, “offering support” from agl
0 found this comment helpful
0

Anonymous

Posted on August 20, 2024
Caller type: Unknown
Location: Australia
This is AGL.
0 found this comment helpful
0

Simone.

Posted on August 16, 2024
Caller type: Scam call
Location: Australia
Caller: Travis AGL

2 days ago ‘Travis from AGL ‘ called me also. I couldn’t talk and asked him to r call me back that afternoon. He has tried every day. I thought it was legit but seeing the above information iI believe I was about to be scammed.. He just called again
0 found this comment helpful
0

Anonymous

Posted on August 7, 2024
Caller type: Scam call
Location: Australia
Caller: Agl

Pretending to be AGL, offering bill relief assistance. When questioned she got very defensive and argumentative. Definitely not AGL, I called them and they had no record of a call made to me.
0 found this comment helpful
0

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