Comments on (03) 9492 4315

80.00%
Spam Score
8 complaints this year, 27 total complaints

8 complaints this year, 27 total complaints

Comments on (03) 9492 4315


Scott

Posted on July 25, 2024
Caller type: Service
Location: Australia
Caller: Engie (Formerly Simply Energy)

I was expecting a call from my Energy Provider Engie (Formerly Simply Energy) around 1pm but later noticed it went straight to Voicemail. I thought I had bad phone reception and it went straight to voicemail but upon checking missed called it was automatically blocked as Spam. Upon calling this number back it appears the same as their 138808 number which is a local call from anywhere in Australia.

If you were not expecting a call from them I would ofcourse be wary as there are better ways to communicate with most people these days via letter, email, text but when you are expecting a call from this service having it blocked on first attempt can lead to an inconvenience now that I have to wait another 2 hours for her to call me back.

I will unblock this on my phone so I can receivr the call next time.
0 found this comment helpful
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Anonymous

Posted on June 27, 2024
Caller type: Unknown
Location: Australia
Caller: Simp..? Energi ?

Would not tell me her call location. Surely a call centre.
0 found this comment helpful
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Anonymous

Posted on May 21, 2024
Caller type: Unknown
Location: Australia
Not simply. You fell for it
0 found this comment helpful
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Wendy

Posted on April 29, 2024
Caller type: Company
Location: Australia
Caller: (03) 9492 4315

I have the same problem every single day this number say I have to do my information credit check Then I can have supplies from them but I had use provided from Simply Energy Electric and gas more then 6 years and keep telling me provider my Bank details and and DOB …..
Then my final bill I have paid but they keep post to my email I still owned Horrible Company I was thinking this like scams
0 found this comment helpful
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Mr F

Posted on January 23, 2024
Caller type: Call centre
Location: Australia
Caller: Simply energy

This is 1 of simply energy's numbers, they ask for lots of information upfront without giving their Full Name
0 found this comment helpful
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Anonymous

Posted on January 17, 2024
Caller type: Unknown
Location: Australia
Caller: Claimed to be from Simply Energy

Woman claimed she had received a request for a final bill on my account and wanted to verify if that was true. I said no then she said she’d make a note on my account to that effect. Asked for my personal details which I refused to give. I finished the call. Pretty sure it is a scam. Woman making the call extremely hard to understand.
0 found this comment helpful
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Anonymous

Posted on December 20, 2023
Caller type: Call centre
Location: Australia
Caller: Simply Energy

Yup. It's Simply Energy contact ctnr. legit.
0 found this comment helpful
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Anonymous

Posted on December 4, 2023
Caller type: Scam call
Location: Australia
Caller: Claimed to be Simply Energy

Claimed to be simply energy, when I called simply energy direct, they said they have no record of that number as being them and there was no call notes on my account
0 found this comment helpful
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M.T.

Posted on November 13, 2023
Caller type: Unknown
Location: Australia
I have a feeling it was a prank.
I didn't know the number and I didn't answer.
Called me 18:03 Mon 13/11/2023
0 found this comment helpful
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Ron

Posted on November 2, 2023
Caller type: Scam call
Location: Australia
Caller: Simply Energy

Geoffrey left a message saying it was regarding my account. I checked the number here & noticed that there had been complaints so I ignored it, if they are genuine, they can email me.
0 found this comment helpful
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Anonymous

Posted on October 4, 2023
Caller type: Nuisance call
Location: Australia
Keep ringing but never leave a message on my voicemail
0 found this comment helpful
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Anonymous

Posted on August 29, 2023
Caller type: Unknown
Location: Australia
I don't know who called, the person actually left a message, but I have played it a few times and cannot understand what the person is saying
0 found this comment helpful
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Anonymous

Posted on July 26, 2023
Caller type: Unknown
Location: Australia
Just did call me , and left a link behind , thanks for the warning ,
0 found this comment helpful
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Anonymous

Posted on May 3, 2023
Caller type: Company
Location: Australia
Caller: (03) 9492 4315

This was Simply Energy not a scam.
0 found this comment helpful
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Anonymous

Posted on November 7, 2022
Caller type: Unknown
Location: Australia
Caller: Simply energy

I was a customer until about a year ago. I guess they were trying to get me to come back, but the line was so bad I gave up trying to find out what they wanted. Maybe ringing from somewhere far away?
0 found this comment helpful
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