• Kimberley
    August 5, 2014
    Unknown
    Australia
    I believe this is Energy Australia (I won't type what I currently think of them...)
    Can't call them back on this number (it was a missed call) and since I don't have voicemail, can't confirm. Probably an overseas call routed through an Australian number.
  • Mil
    September 27, 2017
    Unknown
    Australia
    Told me they were energy company. I don't ever remember giving them my details
  • John
    June 30, 2017
    Unknown
    Australia
    Just had a call from (03) 9422 7790. I said hello but there was no answer and they hung up after a few seconds. Probably a robot marketing caller? I am also changing electricity supplier since had enough of energy Australia.
  • Paul
    May 1, 2014
    Unknown
    Australia
    Changed energy companies 2 weeks ago. Had a missed call from this number, called back and number was disconnected. Googled number and found this site with similar comments
  • Bevan
    April 15, 2014
    Unknown
    Australia
    This may be tru energy / energy Australia.
    Just starting to receive calls from this number 2 weeks after I for better words told them where to stick there company after sending me a letter to say that they are placing me onto a contract after not being on a contract for some 5 years or so.
  • J
    November 8, 2013
    Unknown
    Australia
    Had enough with these guys i had to demand to speak with a manager then still couldn't get a straight answer they keep blaming everyone apart from themselves
  • Mark
    October 29, 2013
    Prank Call
    Australia
    A very aggressive women caller with a very bad attitude
  • Kazz
    September 10, 2012
    Unknown
    Australia
    I also received a phone call from this number. I put a complaint into the Ombudmsan and TruEnergy had 3 days to phone me. As soon as I picked it up - they hung up. I rang the Ombudsman and told them that TruEnergy was shirking their responsibilities and this does not count as their mandatory phone call. They agreed and they told TruEnergy to phone me for real. I also told the Ombudsman that the phone number is disconnected - they did not seem surprised. I have demanded over and over again to speak with someone in Australia but they refuse to allow me this courtesy and right to protect my identity. When speaking with these companies who employ overseas representatives, demand and Australian number with an area code and a dialed number, not a 13 or 1300 or 1800 number. Then get the operators name and phone them back. This is the only way you can ensure that your private identity is protected.
  • exudan
    July 7, 2012
    Unknown
    Australia
    This number is Tru energy in South Morang
    Probably accounts.
  • Tash
    June 26, 2012
    Unknown
    Australia
    Yes I was silly enough to answer this phone number and now i am a bloody tru energy customer. they said apparently the premises i have moved in were ex tru energy customers so now i have a bill account with them and i owe money to them apparently. dont answer it! they are liars
  • A
    March 29, 2012
    Unknown
    Australia
    Just received a call from this number and there was a short pause before a female voice with an accent asked if I was "???????????? Investments" which I am not. The caller then said "sorry to bother you, thank-you mam". I think it is overseas.
  • Ali
    January 17, 2012
    Unknown
    Australia
    I received a missed call on this number last night (17 Jan 2012). I am NOT with Tru Energy, nor have I ever been.

    Same deal - call back, the number is disconnected.

    Very suspicious...
  • Richard
    January 13, 2012
    Unknown
    Australia
    Number seems to be TRU Energy. Their main listed number is 133 466. But TRU have premises on Macdonalds Road South Morang Victoria and (03) 9422 nnnn is common for that area.
  • Tania
    December 10, 2011
    Unknown
    Australia
    I dont have any fuel accounts in my name so go figure. i am thinking its a scam of some sort
  • Bacchus Marsh
    September 10, 2011
    Unknown
    Australia
    10 Sept 2011 just received a call. Same as others that I cant call back (disconnected) Can someone do something about this please
  • Tom
    June 3, 2011
    Unknown
    Australia
    This is a call from Tru Energy, they wanted to set up a direct debit on my account so it could be the accounts section
  • Wendy
    February 25, 2011
    Unknown
    Australia
    Just got a call from this number. I didn't answer it as I quickly googled it when the call came through and then found this website.

    I tried to call back using a private number but it was disconnected. 25th Feb 2011

Sample complaints we have found for (03) 9422 7000

  • Ryan
    I answered a call from this number and in my opinion it was genuinely TruEnergy.  They woman referred to a form I submitted only two days earlier requesting a change to my contact details.  After that I confirmed by date of birth and then she read back to me phone number and address I entered through the TruEnergy website.

    Regarding the number being disconnected - the line had terrible delay and sounded like a voip service (possibly from india).  I suspect this number is not a physical line and they spoof the victorian number so it appears the person is in Australia.
  • Ryan
    I answered a call from this number and in my opinion it was genuinely TruEnergy.  They woman referred to a form I submitted only two days earlier requesting a change to my contact details.  After that I confirmed by date of birth and then she read back to me phone number and address I entered through the TruEnergy website.Regarding the number being disconnected - the line had terrible delay and sounded like a voip service (possibly from india).  I suspect this number is not a physical line and they spoof the victorian number so it appears the person is in Australia.
  • Jack
    I also received a call from this number, I run a business. They asked for a quote, then asked me to call back on a mobile number ( Which I won't publish )
    After reading this I too called back the landline and it was disconnected. I think It's A marketing company! ( Just my theory )
  • me
    there is no such telstra exchangehttp://www.adsl2exchanges.com.au/exchangelook ... Number=94227000
  • Hill
    Yes, it's a Truenergy, they have many lines which show the same number when calling out (should be IP telephone, it might not work if you call back). I got a call  from this number this morning as I mailed them days ago for my billing issue, and it's done after we confirmed my details on the phone.

    Thanks all.
  • Amber
    Yup just got a call to my mobile from that number today. I tried calling back twice but a recorded message told me that the number is disconnected. Bit strange to me.I'd like to know how they got my number? I've never been associated with TruEnergy. Isn't "03" a Victoria number?

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