Comments on (03) 9422 7000

50.00%
Spam Score
0 complaints this year, 42 total complaints

0 complaints this year, 42 total complaints

Comments on (03) 9422 7000

Kimberley

Posted on August 5, 2014
Caller type: Unknown
Location: Australia
I believe this is Energy Australia (I won't type what I currently think of them...)
Can't call them back on this number (it was a missed call) and since I don't have voicemail, can't confirm. Probably an overseas call routed through an Australian number.
3 found this comment helpful
3

Mil

Posted on September 27, 2017
Caller type: Unknown
Location: Australia
Told me they were energy company. I don't ever remember giving them my details
0 found this comment helpful
0

John

Posted on June 30, 2017
Caller type: Unknown
Location: Australia
Just had a call from (03) 9422 7790. I said hello but there was no answer and they hung up after a few seconds. Probably a robot marketing caller? I am also changing electricity supplier since had enough of energy Australia.
0 found this comment helpful
0

Paul

Posted on May 1, 2014
Caller type: Unknown
Location: Australia
Changed energy companies 2 weeks ago. Had a missed call from this number, called back and number was disconnected. Googled number and found this site with similar comments
0 found this comment helpful
0

Bevan

Posted on April 15, 2014
Caller type: Unknown
Location: Australia
This may be tru energy / energy Australia.
Just starting to receive calls from this number 2 weeks after I for better words told them where to stick there company after sending me a letter to say that they are placing me onto a contract after not being on a contract for some 5 years or so.
0 found this comment helpful
0

J

Posted on November 8, 2013
Caller type: Unknown
Location: Australia
Had enough with these guys i had to demand to speak with a manager then still couldn't get a straight answer they keep blaming everyone apart from themselves
0 found this comment helpful
0

Mark

Posted on October 29, 2013
Caller type: Prank Call
Location: Australia
A very aggressive women caller with a very bad attitude
0 found this comment helpful
0

Kazz

Posted on September 10, 2012
Caller type: Unknown
Location: Australia
I also received a phone call from this number. I put a complaint into the Ombudmsan and TruEnergy had 3 days to phone me. As soon as I picked it up - they hung up. I rang the Ombudsman and told them that TruEnergy was shirking their responsibilities and this does not count as their mandatory phone call. They agreed and they told TruEnergy to phone me for real. I also told the Ombudsman that the phone number is disconnected - they did not seem surprised. I have demanded over and over again to speak with someone in Australia but they refuse to allow me this courtesy and right to protect my identity. When speaking with these companies who employ overseas representatives, demand and Australian number with an area code and a dialed number, not a 13 or 1300 or 1800 number. Then get the operators name and phone them back. This is the only way you can ensure that your private identity is protected.
0 found this comment helpful
0

exudan

Posted on July 7, 2012
Caller type: Unknown
Location: Australia
This number is Tru energy in South Morang
Probably accounts.
0 found this comment helpful
0

Tash

Posted on June 26, 2012
Caller type: Unknown
Location: Australia
Yes I was silly enough to answer this phone number and now i am a bloody tru energy customer. they said apparently the premises i have moved in were ex tru energy customers so now i have a bill account with them and i owe money to them apparently. dont answer it! they are liars
0 found this comment helpful
0

A

Posted on March 29, 2012
Caller type: Unknown
Location: Australia
Just received a call from this number and there was a short pause before a female voice with an accent asked if I was "???????????? Investments" which I am not. The caller then said "sorry to bother you, thank-you mam". I think it is overseas.
0 found this comment helpful
0

Ali

Posted on January 17, 2012
Caller type: Unknown
Location: Australia
I received a missed call on this number last night (17 Jan 2012). I am NOT with Tru Energy, nor have I ever been.

Same deal - call back, the number is disconnected.

Very suspicious...
0 found this comment helpful
0

Richard

Posted on January 13, 2012
Caller type: Unknown
Location: Australia
Number seems to be TRU Energy. Their main listed number is 133 466. But TRU have premises on Macdonalds Road South Morang Victoria and (03) 9422 nnnn is common for that area.
0 found this comment helpful
0

Tania

Posted on December 10, 2011
Caller type: Unknown
Location: Australia
I dont have any fuel accounts in my name so go figure. i am thinking its a scam of some sort
0 found this comment helpful
0

Bacchus Marsh

Posted on September 10, 2011
Caller type: Unknown
Location: Australia
10 Sept 2011 just received a call. Same as others that I cant call back (disconnected) Can someone do something about this please
0 found this comment helpful
0

Tom

Posted on June 3, 2011
Caller type: Unknown
Location: Australia
This is a call from Tru Energy, they wanted to set up a direct debit on my account so it could be the accounts section
0 found this comment helpful
0

Wendy

Posted on February 25, 2011
Caller type: Unknown
Location: Australia
Just got a call from this number. I didn't answer it as I quickly googled it when the call came through and then found this website.

I tried to call back using a private number but it was disconnected. 25th Feb 2011
0 found this comment helpful
0

Sample complaints we have found for (03) 9422 7000

me

there is no such telstra exchange

http://www.adsl2exchanges.com.au/exchangelook ... Number=94227000
 

R

Yes-it IS Tru Energy. I rang 'ConnectNow' this morning to activate everything at my new house. They call back on this number (yes, redirected through....somewhere) so you can't call it back.
 

Ryan

I answered a call from this number and in my opinion it was genuinely TruEnergy.  They woman referred to a form I submitted only two days earlier requesting a change to my contact details.  After that I confirmed by date of birth and then she read back to me phone number and address I entered through the TruEnergy website.Regarding the number being disconnected - the line had terrible delay and sounded like a voip service (possibly from india).  I suspect this number is not a physical line and they spoof the victorian number so it appears the person is in Australia.
 

Ali

I had a missed call from this number last night on my mobile (no message left), and I don't think its tru Energy, because I'm not with them, and havent been with them.I rang back from work this morning (as it sheilds the outgoing number), and got telstra's 'this number is disconnected' message too, so I vote its either an outsourced number used by multiple agencies (in which case why would it say 'disconnected'???Or more likely its an overseas 'helpdesk' or something..I will not be answering this number if it rings again.   I always figure, if its important, they should leave a message and I'll call back.
 

Remi

I just received a call from this number, the person calling was actually on behalf of TruEnergy. I had arranged for the meter to be read at the new house i'm moving into and they had called to let me know that the mains power had been left on and this need to be off for them to read the meter. The call was to arrange another time for a TruEnergy serviceman to come out again.Basically, they are legitimate. They're probably an outsourced international customer service agency engaged by TruEnergy.
 

annoyed

I have received a few calls over the last few months from this number. They inform me that they are calling from TruEnergy but I don't beleive them. They ask questions about my electrical and gas bills. Clarifying my address details and so on. I always ask "Are you calling from TruEnergy" (which I know they are not, and he responds "Yes, I am calling from Truenergy". When you call the number back, the recorded msg tells you that the phone number is disconnected and no longer in service.

I am lead to believe that it is a number used to funnel intenational callers appearing as 03 .... .... numbers.

When people call by calling cards from other countries, thier numbers usually show up on my phone as australian numbers!

Does anyone else have the same problems?
 

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