These guys have called at least 5 times in recent months. Today I asked for a phone number and where he was calling from and surprise surprise I was told exactly the same as all you others!! Same phone number and calling from Melbourne. Can anything be done about this?

First call from them was 3 days ago. The 3 second delay was followed by a foreign voice with the speil. I asked the caller what made her think that I had microsoft & she answered that it was showing on her screen and that my computer had problems. I said that this was a scam, which was emphatically denied. When I asked how I could have these microsoft problems if I don't have microsoft, she replied there must be an error in the system & hung up. Surprised to get another call yesterday from them. When I said I didn't have microsoft , she asked if I had an Apple. Told her I wasn't going to answer questions from a scammer so she abruptly hung up. Today another call! Twice I asked her was it microsft she worked for -yes both times. Was she in Australia? yes. Where? Pardon? Where, Sydney? Melbourne? She said Melbourne, and asked if I was in front of the computer. I said no, but if she would give me their number I would ring them back. When she gave a number so readily, I knew that (03) 9018 7738 must be part of the scam. By giving an oz number some people will be tricked into thinking they are genuine. What does one do?

So sick of these guys calling telling me my computer is infected. Just tell them you dont have a computer and they will hang up quickly :)

it is a shame I am unable to get those Idiods address I would have there fingers ambutated at the shoulder as they actually stak a virus into my computer. I have notified police.

Ditto Ditto and Ditto - same story, slight variations (very similar spiel to Kelleigh of 20 Dec 2011) but I guess it pays to have a suspicous mind.  Number of things sent off alarm bells in my mind - "How many computers do you have" - HA! Like I'm going to tell you that...Even when I called the "(03) 9018 7738" number the guy who answered there insisted it was all legit and didn't try to get out of it when I said I was recording the call so maybe they are getting bolder.Again (like others) I cannot believe I gave them the 20 minutes I did but what sealed the deal for me as a scam is when he asked me to download a Remote Access .exe program from www.ammyy.com - LIKE I'M THAT STUPID!!!!!Good luck to all with recovery efforts - hope no long term damage is done!

I also got the same problem, i got a lot of calls from (03) 9018 7738. If they call 1 more time then just report it to the police.

we had the exact same thing happen to us tonight!

just looked down the google list for this phone number and found a website with the name quoted by Simon Jones - 24sevenmypchelp.com

Contact details below as listed on the website:

Registered Office UK
GAMELA DEVELOPMENTS LLP
Cornwall Buildings,45-51 Newhall Street,
Office 330,Birmingham
England B3 3QR
Great Britain
Registration number: OC354594

GAMELA DEVELOPMENTS LLP REPRESENTATION OFFICE IN LATVIA
Katlakalna street 1,
Riga,
LV-1073,
Latvia
Registration number: 40006015103

E-mail: support @ 24sevenmypchelp.com



Contact No:

USA: 7185934198

AUS: (03) 9018 7738

I just had a call from "Simon Jones" with an indian accent from 03901887738 telling me the same - they had been receiving Microsoft error messages from our computer that could result in malicious viruses and damage to the operating software of the computer.When i asked what he wanted he repeated the spiel over again very slowly.I said i did not have access to my computer as I was heading out to work and he offered to call back.I asked for his number and said i would call him back. I asked where he was from and he said 24/7 My PC Help (i think - hard to understand with the accent).

I keep getting a call from the #1-999-910-0293people from people with a thick India accent that are harassing me about signing up for P.C remote software repair for $499 for a lifetime.  They are persistent and have control over my computer as they can make things happen remotely.  What do I need to do to stop them from having access to my computer and to stop them from calling.  Thanks for your attention to this matter.