Caller: "telstra tech support"

These people claim to be from Telstra Tech Support - they get you to google 'show my IP address' and make scary claims that your IP address is hacked and at risk.

When asked to confirm any details about my identity or account with Telstra, they hung up.

Do not give out ANY personal information on the phone.

The most obvious scam I've seen in a while. I pity the people in India, probably highly educated, who has to waste their time wasting my time.
Ask them if they can identify any charachteristics of your computer - like windows version. Amazing that they know it is infected without knowing anything else....

By the way - they called on the only extension in our house that doesn't have a computer network attached...

IT'S A SCAM PEOPLE!!

Nothing more.  If you get a phone call from these people call the Scam watch in your capital city. Brisbane is 1300 795 995

If you fall for it... sucks to be you

Do you thing Microsoft has nothing better to do than to monitor you computer that closely?

I agree. They are very good people who have been helping me. After I enrolled my name in their registers, I called them twice in 3 weeks but they still helped me a lot. Now I think I have a whole IT department of myself. I spoke to Benjamin and if you people really want to know who they are, just speak to Ben, he is the best person.

last day i recieved a call from a man called JOHN MCLANE...He claimed to be calling from WINDOWS SERVICE CENTER...
A very genuine person and spoke to me very nicely and helped me get rid of the problems in my computer.... I think people should praise them when they call them....

Scammed

I too agree with you.... they are real good people.... my computer is now working fine and better than ever before...