Comments on (03) 8613 9350

50.00%
Spam Score
0 complaints this year, 41 total complaints

0 complaints this year, 41 total complaints

Comments on (03) 8613 9350


Anonymous

Posted on February 25, 2021
Caller type: Silent call
Location: Australia
Caller: AGL

Calls incessantly and when answered, either silent call or they hang up after about 5 seconds, tried to call the number back and met with several messages asking me to wait for a service agent to become available. I've had enough as they call all day al night and have blocked the number.
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Anonymous

Posted on January 13, 2021
Caller type: Unknown
Location: Australia
Caller: AGL

Have been meaning to move away from this profit-focused, environment destroyer for ages. I paid my bill 2 days after the "date", but I paid the lower figure. They harassed me for the "additional" money (i.e. Later Payment Fee) over the following week, including threatening to disconnect my service. Why not just get the exorbitant Late Payment Fee ($90!!!) in the next bill? They claim I am using more gas and electricity this year compared to last year - no way!? So I finally moved. Now they are calling me on this number; I have blocked the number.
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Fed up Aussie

Posted on November 19, 2020
Caller type: Unsolicited call
Location: Australia
Caller: Criminal energy supplier

Go to the Australian Government web site, Energy Made Easy, to find a better deal!

EnergyMadeEasy dot gov dot au

Maybe you’ll find an Australian energy supplier who actually employs helpful and competent AUSTRALIANS too!
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Anonymous

Posted on November 19, 2020
Caller type: Unsolicited call
Location: Australia
Caller: AGL

Be warned! This is the notorious criminal organisation AGL!

My gas bill jumped from $70 per quarter, to $350 per quarter, with NO increase in my gas usage.

Apparently one five minute hot shower per day, should cost me $1,400 per year, according to them!

There are MUCH MUCH better deals out there from other suppliers, so do yourself a favour, look into the options and then SWITCH away from these criminals!
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Anonymous

Posted on November 10, 2020
Caller type: Unknown
Location: Australia
Same issue with AGL, Fed false and misleading information regarding contract only to find a new bill with new contract and significant cost increases. If I was fed the right info when I aske I would have switched providers much earlier and avoided the massive increase on my bill
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Ian P

Posted on October 14, 2020
Caller type: Call centre
Location: Australia
Caller: AGL - I believe

I had a missed call from this number, presumably because I'm about to leave AGL after being with them for many years. I was looking for a new provider because of a new solar system I've had installed. Gave AGL plenty of opportunities to give me a better deal, but they weren't interested. Now they know I'm serious and have signed up to a way better deal with another provider (On Ultra Solar which is a sister company of Energy Australia), they are probably trying to retain my business.
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Anonymous

Posted on October 1, 2020
Caller type: Unknown
Location: Australia
Received a call, no message left. Thanks everyone for the insight. I've been with AGL for many years and have recently switched and now they're calling. It's too little too late.
0 found this comment helpful
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AGL Anytime

Posted on September 10, 2020
Caller type: Company
Location: Australia
I called back number (03) 8613 9350 reached IVR for AGL Anytime.
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Also ex agl

Posted on September 2, 2020
Caller type: Unknown
Location: Australia
Caller: exactly

100% agree with you
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Anonymous

Posted on August 4, 2020
Caller type: Company
Location: Australia
Caller: possibly AGL

asian/america accent womans voice pre-recording saying "I have a call to connect to you please wait" 3 times, and then finally "sorry I cannot connect you I will try later" and hung up. no identification of caller.
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Anonymous

Posted on February 13, 2020
Caller type: Unknown
Location: Australia
Answered and no one talks.
Kept calling several times, had to block.
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Anonymous

Posted on February 6, 2020
Caller type: Company
Location: Australia
Caller: (03) 8613 9350

Sounded like an international call centre through an Australian number. Asian style American accents wanting to know why i was leaving AGL.

The phone call would be reason enough - fake interest from international person calling on behalf of a corporation.

I left AGL because they would not reply to my requests for a better deal. Am now with local provider with clear local autsralian) support.
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Anonymous

Posted on February 3, 2020
Caller type: Unknown
Location: Australia
Caller: agl

Switching to another company and agl have called non stop. They offered another deal but its not as good as what we are switching too.
0 found this comment helpful
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who cares

Posted on October 31, 2019
Caller type: Unknown
Location: Australia
Caller: AGL3 calls per day for the last few days.

yes a few desparate calls every day..wonder why. Please come back to AGL, we promise to treat you nice...promise. Like the song goes, "its too late to apologise, its too late". question is, when will they give up trying...how desperate are they? F.Off. It's too late.
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Anonymous

Posted on September 21, 2019
Caller type: Call centre
Location: Australia
Caller: Claimed to be AGL Electricity

We have just cancelled our AGL electricity account after years of unsatisfactory treatment; call claimed to be from AGL & requested personal information including property address, which I refused, said they could offer a better contract for electricity, told them I wouldn't deal with AGL if they gave me the electricity free!
Like the previous comment, to little to late!
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Ryan

Posted on August 30, 2019
Caller type: Telemarketer
Location: Australia
Caller: AGL

Got tow missed call and the caller didn’t even know he was leaving a voice mail. I left the company and now they are trying to pull me back. No way.
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Anonymous

Posted on July 19, 2019
Caller type: Unknown
Location: Australia
Caller: AGL

Thanks for the comments - I thought I might have to do something to finally be rid of AGL but it appears they are giving discounts at death's door when they haven't treated me very well.
I have interacted twice with the call centre telling them I do not give out my personal details to overseas callers whose number I don't know. They hang up abruptly
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Edith

Posted on June 26, 2019
Caller type: Unknown
Location: Australia
This number calls me several times a day and never leaves a message. I won't give them the satisfaction of answering and swearing at them which I'd love to do!
0 found this comment helpful
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Anonymous

Posted on May 23, 2019
Caller type: Unknown
Location: Australia
Two calls in two days. As usual I let it go to message and no message left. Now from this posting I can see it is AGL. I will block this number.
0 found this comment helpful
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Anonymous

Posted on April 13, 2019
Caller type: Call centre
Location: Australia
AGL energy. bugger off.
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