• Fed up Aussie
    November 19, 2020
    Unsolicited call
    Australia
    Caller: Criminal energy supplier

    Go to the Australian Government web site, Energy Made Easy, to find a better deal!

    EnergyMadeEasy dot gov dot au

    Maybe you’ll find an Australian energy supplier who actually employs helpful and competent AUSTRALIANS too!
  • Anonymous
    November 19, 2020
    Unsolicited call
    Australia
    Caller: AGL

    Be warned! This is the notorious criminal organisation AGL!

    My gas bill jumped from $70 per quarter, to $350 per quarter, with NO increase in my gas usage.

    Apparently one five minute hot shower per day, should cost me $1,400 per year, according to them!

    There are MUCH MUCH better deals out there from other suppliers, so do yourself a favour, look into the options and then SWITCH away from these criminals!
  • Anonymous
    November 10, 2020
    Unknown
    Australia
    Same issue with AGL, Fed false and misleading information regarding contract only to find a new bill with new contract and significant cost increases. If I was fed the right info when I aske I would have switched providers much earlier and avoided the massive increase on my bill
  • Ian P
    October 14, 2020
    Call centre
    Australia
    Caller: AGL - I believe

    I had a missed call from this number, presumably because I'm about to leave AGL after being with them for many years. I was looking for a new provider because of a new solar system I've had installed. Gave AGL plenty of opportunities to give me a better deal, but they weren't interested. Now they know I'm serious and have signed up to a way better deal with another provider (On Ultra Solar which is a sister company of Energy Australia), they are probably trying to retain my business.
  • Anonymous
    October 1, 2020
    Unknown
    Australia
    Received a call, no message left. Thanks everyone for the insight. I've been with AGL for many years and have recently switched and now they're calling. It's too little too late.
  • AGL Anytime
    September 10, 2020
    Company
    Australia
    I called back number (03) 8613 9350 reached IVR for AGL Anytime.
  • Also ex agl
    September 2, 2020
    Unknown
    Australia
    Caller: exactly

    100% agree with you
  • Anonymous
    August 4, 2020
    Company
    Australia
    Caller: possibly AGL

    asian/america accent womans voice pre-recording saying "I have a call to connect to you please wait" 3 times, and then finally "sorry I cannot connect you I will try later" and hung up. no identification of caller.
  • Anonymous
    February 13, 2020
    Unknown
    Australia
    Answered and no one talks.
    Kept calling several times, had to block.
  • Anonymous
    February 6, 2020
    Company
    Australia
    Caller: (03) 8613 9350

    Sounded like an international call centre through an Australian number. Asian style American accents wanting to know why i was leaving AGL.

    The phone call would be reason enough - fake interest from international person calling on behalf of a corporation.

    I left AGL because they would not reply to my requests for a better deal. Am now with local provider with clear local autsralian) support.
  • Anonymous
    February 3, 2020
    Unknown
    Australia
    Caller: agl

    Switching to another company and agl have called non stop. They offered another deal but its not as good as what we are switching too.
  • who cares
    October 31, 2019
    Unknown
    Australia
    Caller: AGL3 calls per day for the last few days.

    yes a few desparate calls every day..wonder why. Please come back to AGL, we promise to treat you nice...promise. Like the song goes, "its too late to apologise, its too late". question is, when will they give up trying...how desperate are they? F.Off. It's too late.
  • Anonymous
    September 21, 2019
    Call centre
    Australia
    Caller: Claimed to be AGL Electricity

    We have just cancelled our AGL electricity account after years of unsatisfactory treatment; call claimed to be from AGL & requested personal information including property address, which I refused, said they could offer a better contract for electricity, told them I wouldn't deal with AGL if they gave me the electricity free!
    Like the previous comment, to little to late!
  • Ryan
    August 30, 2019
    Telemarketer
    Australia
    Caller: AGL

    Got tow missed call and the caller didn’t even know he was leaving a voice mail. I left the company and now they are trying to pull me back. No way.
  • Anonymous
    July 19, 2019
    Unknown
    Australia
    Caller: AGL

    Thanks for the comments - I thought I might have to do something to finally be rid of AGL but it appears they are giving discounts at death's door when they haven't treated me very well.
    I have interacted twice with the call centre telling them I do not give out my personal details to overseas callers whose number I don't know. They hang up abruptly
  • Edith
    June 26, 2019
    Unknown
    Australia
    This number calls me several times a day and never leaves a message. I won't give them the satisfaction of answering and swearing at them which I'd love to do!
  • Anonymous
    May 23, 2019
    Unknown
    Australia
    Two calls in two days. As usual I let it go to message and no message left. Now from this posting I can see it is AGL. I will block this number.
  • Anonymous
    April 13, 2019
    Call centre
    Australia
    AGL energy. bugger off.
  • Anonymous
    April 9, 2019
    Unknown
    Australia
    They fall me like 3 times a day and i have blocked thier number and they still try calling
  • Anonymous
    March 9, 2019
    Call centre
    Australia
    AGL retention

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17 complaints this year

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