It's a con ... they call and hang up. When you return the call you first get a taped message saying it's AGL. Then an overseas call centre asks for your name and address and asks if you're transferring to another power supplier. You say "no". But now they have your name, phone number and address with little or no effort. Block the call on the phone. agl Caller: (03) 8611 5195
This appears to be some sort of information gathering scam, where the caller pretends to be from AGL and gets some name, address and DOB details from you under the pretext of checking a request to take over your services. I got caught because I was actually moving house, so it sounded reasonable, but checking with AGL later, none of the changes discussed had been recorded by AGL. I asked, but AGL's help desk staff also don't seem to know about this. :(.
AGL calling about our account. Not spam. Energy company Supposedly AGL telling me that my connection is still active after I relocated but I can clearly see online that it is no longer active. Highly likely spam Ditto today 7 Feb 2019. Called AGL on their 13 # and they didnt seem to know anything about it. Hangs up before we can answer this number called my mobile twice today. I did not answer it and they did not leave a message. I've had this happen before with a different no (02) 9133 5011, several calls over a number of days in September. Today I didn’t answer. I got this call yesterday, same number which I also didn’t answer. I blocked it yesterday but same number called again today. hang up when answered Caller: (03) 8611 5195
Say they are agl and wanted to help with connect/disconnect, which i already organised days ago, and therefore no need for call. Checked with AGL who said was spam.
Caller: they hung up and called again and hung up
Hang up when we answer, they wait a while and since we don't call back they do it again. *yawn*
These calls are from AGL to try to save your account if you decide to switch providers.
Caller: (03) 8611 5195
I just got this call as well and I'm moving house as well, when I answered they hung up though otherwise I probably would have given them info!
(03) 8611 5195
calls my mobile constantly and has done so for the past 3 months or so. Today was the first time that my mobile showed Voice Msg left from the above number.
When I listened to Voice Msg...it was silent and stopped half way through.
Auto dial from AGL due to cancelling/moving accounts. second time in 2 days despite calling them and explaining they can't service my new address. Scammer pretending to be AGL, asking for phone number, full name and DOB. (03) 8611 5195 has called me almost every day at 4pm for the past week, I haven’t answered but I also don’t have an account with AGL reading these comments....... pretended to be agl anytime asking for very suspect info. saying we trying to change to a company named EnergyLocals and if they could assist in helping the change, rung agl myself and it is a spam call.
6 complaints this year
20 total complaints
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