Comments on (03) 8611 5160

50.00%
Spam Score
0 complaints this year, 103 total complaints

0 complaints this year, 103 total complaints

Comments on (03) 8611 5160


Anonymous

Posted on February 9, 2021
Caller type: Call centre
Location: Australia
Caller: AGL

AGL courtesy call. Wanted to check that I was happy with the service. Checked if i also had gas or wanted to connect another property, but didn't try to aggressively sell me anything.

Call centre was based in the Philippines.
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Anonymous

Posted on February 3, 2021
Caller type: Unknown
Location: Australia
This number has been calling on my mobile and work phone for the past couple of days now. When I answer, there is no voice, so I assume it's trying to transfer me to a call centre. I hang up! I will not be responding to this numberagain and will block it from my mobile.
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sunny

Posted on January 24, 2021
Caller type: Telemarketer
Location: Australia
Caller: AGL Sales

Person claiming to be from AGL calling to 'check' I was happy with my service and if I wanted to change plans. I said no thanks.
Later in the day, got another call with exact same spiel. Told them not to call me again and added the number to my phone's blocked list.
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Anonymous

Posted on January 12, 2021
Caller type: Unknown
Location: Australia
Caller: (03) 8611 5160

I've blocked this number but still receive daily missed call msg. I've read reports by other recipients. I've been with AGL for years, good service, they send special offers via preferred contact (email) or with my bill.
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Anonymous

Posted on January 8, 2021
Caller type: Unknown
Location: Australia
Same, spam call from this number to my mobile... from what i read NEVER use AGL if they want to do this to people...
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Anonymous

Posted on January 4, 2021
Caller type: Call centre
Location: Australia
Caller: philipino call centre via local number

cold calling on behalf of AGL, trying to sell electricity to existing gas customers, hard pushing to signup, asking for my address or email address so they can mail me electricity offer to me, except AGL already has this, therefore it is not AGL itself, but a 3rd party call centre. Blocked the number.
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Anonymous

Posted on December 18, 2020
Caller type: Unknown
Location: Australia
Caller: STATES AGL

I rang back from my private work no, when phone answered it was "welcome to AGL anytime. Your call will be recorded" Nothing but silence for 3 minutes, so I hung up. I was just curious. Every day between 9.00am @ 9.30am for the last week & they never leave a msg.
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Anonymous

Posted on December 17, 2020
Caller type: Unknown
Location: Australia
Call each day but leave no message- have checked number and is AGL. What fools if they think not leaving a message makes any sense and would make me want to talk to them about ANYTHING. Wonder who manages their marketing!!
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Anonymous

Posted on November 24, 2020
Caller type: Unknown
Location: Australia
Got a call today from this number - when I answered, there was two seconds of silence and then an automated female voice said "Please hold the line - I have a call for this number", so I immediately thought it was a scam & hung up.
0 found this comment helpful
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Haydos

Posted on November 20, 2020
Caller type: Unknown
Location: Australia
Caller: (03) 8611 5160

Rang every afternoon around 3pm for 5 days straight and didn't leave a message. Samsung smart phone reports the number as ''Potential Fraud''
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Anonymous

Posted on November 3, 2020
Caller type: Unknown
Location: Australia
Caller: Agl (apparently)

A guy from agl. Trying to ensure I had the best deal with them.
Asked to confirm my details which I said. You called me. I don’t confirm details over the phone.
They hung up.
No idea if true or not. But not worth answering.
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Anonymous

Posted on October 20, 2020
Caller type: Unknown
Location: Australia
Caller: AGL

wasted my time with some crap about whether the power was on and whether i was happy etc
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Anonymous

Posted on October 20, 2020
Caller type: Unknown
Location: Australia
Lmao, you truly are a wanker
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AGL customer

Posted on October 14, 2020
Caller type: Unknown
Location: Australia
Caller: Someone Asian

Hung up on me. Said my mobile number was in their system, not sure if that is correct, so I was attempting to log into my account. Quite rude.
0 found this comment helpful
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Anonymous

Posted on October 12, 2020
Caller type: Unknown
Location: Australia
To find the AGL ‘Do Not Contact’ opt-out form,
go to. www.agl.com.au contact us

On ‘Find the answers you're looking for or contact us today’ screen
choose your most relevant topic

Select: More Help >. More. > I want to manage communication preferences
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Anonymous

Posted on October 12, 2020
Caller type: Unknown
Location: Australia
If calls from (03) 8611 5160 are genuine AGL marketing calls and you don’t want to receive them it seems you can go to agl.com.au, and
find a Form to Manage your communication preferences, and
Opt-out of how you’d like to be contacted with marketing materials and special offers.

The Opt-out Options are:

Opt-out of marketing by mail

Opt-out of marketing by email

Opt-out of marketing by phone

Opt-out of marketing by SMS

It says your personal details will only be used for removing you from the marketing lists that you’ve requested. This can take up to 30 days.

After receiving one of these calls where no one spoke, I submitted an ‘Opt-out request’ and received an automated reply from AGL. Guess time will tell whether this works or not. Might be worth a try.
0 found this comment helpful
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Anonymous

Posted on October 12, 2020
Caller type: Unknown
Location: Australia
Caller: (03) 8611 5160

This number called my landline and mobile, didn't leave a message. I rang back said they were AGL and "how can I help you today." Number now blocked.
0 found this comment helpful
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Anonymous

Posted on October 8, 2020
Caller type: Scam call
Location: Australia
Caller: "AGL"

Called to offer me a loyal customer discount. I was advised that I was going to receive a lower discounted rate and a $25 gift voucher. The rep advised that, as I was already a customer, all I had to do was listen to the terms and conditions to be played over the phone - then I could switch to their new contract. This triggered my suspicions. I advised I'd rather read the contract first... I was politely told that I already had been emailed the terms / contract and could review. I advised I had not... again she politely explained she would email it again. (She did not request or confirm any personal details or email address). We ended the call there. Still no emails.
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Anonymous

Posted on September 16, 2020
Caller type: Unknown
Location: Australia
Caller: Said that they were AGL

They asked for personal information to verify my account. I said that they should email me any offers, but they said that they can't do that. Ha ha. Clearly a scam
0 found this comment helpful
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Anonymous

Posted on September 15, 2020
Caller type: Unknown
Location: Australia
answered this No but no one spoke on the other end. i hung up & hove since blocked this oh No
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