• Anonymous
    December 22, 2017
    Nuisance call
    Australia
    my heritage family history - selling
  • Deb
    January 16, 2018
    Company
    Australia
    I used them to do a genealogy DNA test and now they are hounding me to pay subscription.
  • Andrew
    July 27, 2018
    Unsolicited call
    Australia
    Its interesting that while I do have an account with My Heritage, they do NOT have my mobile number. So where did they get it ?
    I just asked them to delete my account entirely as I don't trust them because they have got my number from another source. Despite having an account, I have never made a purchase with them.
  • My Heritage
    December 7, 2017
    Survey
    Australia
    I called back number (03) 8595 9802 reached IVR for a company called My Heritage.
  • Anonymous
    October 9, 2018
    Call centre
    Australia
    Caller: My Heritage

    Said I had a pretty impressive Family Tree (246 people). I knew she was going to ask me to subscribe/pay money to continue using it; so I hung up.
  • Anonymous
    October 9, 2018
    Company
    Australia
    Me too!
  • CJ
    July 30, 2018
    Unknown
    Australia
    Caller: My Heritage

    These people are persistent - call nearly every day and hang up if no answer, very annoying!
  • Anonymous
    July 27, 2018
    Unknown
    Australia
    My Heritage advising database breach and to change password.
  • Peter
    July 19, 2018
    Unsolicited call
    Australia
    Caller: Woman

    Claimed to be from My Heritage, suspect this is a scam but how did she get my mobile number ?
  • Dave
    July 10, 2018
    Unsolicited call
    Australia
    Caller: My Heritage

    We are past members but cannot afford membership - several dozen calls now to resubscribe - the last was at 12:30am!!!
  • Anonymous
    June 14, 2018
    Unknown
    Australia
    same happened to me last night. sent me an emailed and wanted me to click the link to get the 60% off price that was only available for 2hrs. he knew all my details also.
  • Anonymous
    June 6, 2018
    Unknown
    Australia
    3 unwanted calls
  • Anonymous
    June 1, 2018
    Unsolicited call
    Australia
    I can confirm that this number is connected to My Heritage. A call placed to My Heritage 1800 731 768, confirmed that notes were left on my account about the offer he spoke to me about. Some parts of My Heritage can only be accessed by My Heritage and the Account holder!
  • Anonymous
    May 29, 2018
    Unsolicited call
    Australia
    Caller: My Heritage? but unsure

    The caller did have a lot of info. about my (My Heritage page) including that I took a free trial a few years ago and how many people in my tree, Also the current discounted price, he was a bit pushy and had an Indian accent (I declined the offer)
  • Cranky old prick
    May 28, 2018
    Call centre
    Australia
    Caller: Subcontinent d*ckhead

    Methinks scammer as I have not had account the time he said only just done DNA recently usually I hear Indian Pakey accent I tell them to f*ck off straight away no getting my details ??????????????
  • Anonymous
    May 7, 2018
    Unknown
    Australia
    Can't be legal telemarketers as we are on the DNC register. Unknown caller diverted to answering machine.
  • Anonymous
    April 12, 2018
    Unknown
    Australia
    Number came up on the landline which I did not answer, then went to message bank, and no message left. Then immediately rang on my mobile . It came up all red, and stating 'scam' ...... again no message left. I can only assume from the above that it was My Heritage..... !!!!
  • My Heritage
    January 30, 2018
    Company
    Australia
    I called back number (03) 8595 9802 reached IVR for the My Heritage,
  • Anonymous
    January 25, 2018
    Survey
    Australia
    Touching base with current subcriber (me). Update subscription offer.
    Question might be My Heritage do not have my landline number !
    And, the number calling was not the official My Heritage number which is a 1800 number.

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15 complaints this year

15 total complaints

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