Posted on August 20, 2012 Caller type: Telemarketer Location: Australia
This number is from Peakbound where i work. The reason why citi bank probably didnt know who we are is because you called some customer service rep overseas who doesnt know anything besides what he needs to. Peakbound is right here in Australia and we have been contracted from citibank to make these calls. Citibank monitors us very closely and even visits ur regularly. Okay? For those who decided to pick up and then not answer or just let it ring and not answer and then complain that the calls keeps coming, well if you dont pick up and the calls keep coming isnt that common sense? If you need to call someone and they dont pick up of course you would call again later. If you dont want any calls, then instead of being affraid to pick up your own phone and spending your time complaining about something without having all the facts, why dont you just try picking up with a nice hello and let us know that your not interested because i know that we would greet you with a nice hello and no worries. You can even tell us to put you on the do not call register and we would be happy to do that. Learn to face your problems, not hide from them. Make sense?
3 found this comment helpful
3
Simon
Posted on July 18, 2011 Caller type: Unknown Location: Australia
I have received 4 calls in the last week even if I have closed my Citibank account in the last 2 weeks. I have now called Citibank twice to remove me from the marketing/calling lists and still hapenning. Have placed a complaint on their website and going to ADMA if continues (Aus Direct Marketing Association) that fines companies for unsolicitored calls.
2 found this comment helpful
2
Phil
Posted on June 1, 2011 Caller type: Unknown Location: Australia
Scam all over it. I've had about 10 calls from this number in last 2 days. Answer the phone, tell them where to go, hang up. Cockroaches.
2 found this comment helpful
2
Annoyed
Posted on August 11, 2011 Caller type: Unknown Location: Australia
This number has been calling me constantly for 2 months ... same deal ... no one answers if you call back and if you answer they hang up .... you would think they would have better things to do!!!!!!!
1 found this comment helpful
1
SM
Posted on July 28, 2016 Caller type: Telemarketer Location: Australia
I used to work for this company - its genuine.... they are an outsourced sales team representing various banking, insurance and financial services firms.
They are only doing their job
0 found this comment helpful
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Jim Reagan
Posted on February 11, 2012 Caller type: Unknown Location: Australia
I've been receiving a couple of calls here and here-just citi workers with a top offer for a protection, nothing to whinge about just to feel important and special, wake up to yourself idiot
0 found this comment helpful
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dfts
Posted on October 24, 2011 Caller type: Unknown Location: Australia
Scam artists, phone SPAM needs to be outlawed.
0 found this comment helpful
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Kari
Posted on September 29, 2011 Caller type: Unknown Location: Australia
I have received a missed call from this no. Also a Citibank link
0 found this comment helpful
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tony
Posted on September 29, 2011 Caller type: Unknown Location: Australia
they hang up after 1 second.
0 found this comment helpful
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Gordon
Posted on September 22, 2011 Caller type: Telemarketer Location: Australia
Yes - same deal - constant calls to my mobile all hours day and night...
0 found this comment helpful
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Steven
Posted on September 9, 2011 Caller type: Unknown Location: Australia
Got this one today, hung up as soon as I answered
0 found this comment helpful
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Simon
Posted on September 6, 2011 Caller type: Unknown Location: Australia
im getting calls from this number now and they hang up after a few seconds. very annoying!!
0 found this comment helpful
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Adelaide
Posted on August 31, 2011 Caller type: Unknown Location: Australia
I've been getting calls from this number for several weeks now. They're annoying as they're clearly from an auto-dialer. Don't ever give them your personal information - they should have it on their file if they're really a legitimate bank! Ask them to provide your account number first. Challenge them with your pre-determined security questions rather than allowing them to fish from you - they should already have your answers in front of them.
0 found this comment helpful
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Grrrrrr
Posted on August 29, 2011 Caller type: Unknown Location: Australia
Yes report it, this is a scammer pretending to be Citibank. Maybe they got numbers from Citibank documents or computers
0 found this comment helpful
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Stella
Posted on August 17, 2011 Caller type: Unknown Location: Australia
Ditto all the above....annoying...yesterday and again today, I just don't answer it.
0 found this comment helpful
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Dom
Posted on August 8, 2011 Caller type: Unknown Location: Australia
Rang me Friday arvo. Rang twice and hung up.
0 found this comment helpful
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Sample complaints we have found for (02) 9191 1620
Skweekah
Got a call too. Hung up once answered. I am a citibank customer. Unbelievable. Some customer service. Im going to ask why they use such a practice.
Dave
Harrasment and intimidation from a financial institution, under the NCCP National Consumer Credit Protection guidelines, and complain to citi bank, if theyt dont listen go to the FOS, Financial Ombudsman Service and complain, and you may recieve compensation, just spend a couple of minutes compiling evidence and email, and you shall be rewarded
Citi Employee
Raise it within your organisation to the relevant team - this is not a prank call just a telemarketing call.
Felix
Same here as well. Got a call from (02) 9191 1620 and I'm a Citybank customer.Should we report it to Today Tonight?
Roger
This number just called. I didn't pick up, but googled it and came here. Glad I didn't
Sarah
This number keeps calling me (twice a day) and hanging up when I answer. I am a citibank customer but they do not have my mobile number so very odd?
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Comments on (02) 9191 1620
Joshii
Posted on August 20, 2012Caller type: Telemarketer
Location: Australia
Simon
Posted on July 18, 2011Caller type: Unknown
Location: Australia
Phil
Posted on June 1, 2011Caller type: Unknown
Location: Australia
I've had about 10 calls from this number in last 2 days.
Answer the phone, tell them where to go, hang up.
Cockroaches.
Annoyed
Posted on August 11, 2011Caller type: Unknown
Location: Australia
SM
Posted on July 28, 2016Caller type: Telemarketer
Location: Australia
They are only doing their job
Jim Reagan
Posted on February 11, 2012Caller type: Unknown
Location: Australia
dfts
Posted on October 24, 2011Caller type: Unknown
Location: Australia
Kari
Posted on September 29, 2011Caller type: Unknown
Location: Australia
tony
Posted on September 29, 2011Caller type: Unknown
Location: Australia
Gordon
Posted on September 22, 2011Caller type: Telemarketer
Location: Australia
Steven
Posted on September 9, 2011Caller type: Unknown
Location: Australia
Simon
Posted on September 6, 2011Caller type: Unknown
Location: Australia
Adelaide
Posted on August 31, 2011Caller type: Unknown
Location: Australia
Don't ever give them your personal information - they should have it on their file if they're really a legitimate bank! Ask them to provide your account number first. Challenge them with your pre-determined security questions rather than allowing them to fish from you - they should already have your answers in front of them.
Grrrrrr
Posted on August 29, 2011Caller type: Unknown
Location: Australia
Stella
Posted on August 17, 2011Caller type: Unknown
Location: Australia
Dom
Posted on August 8, 2011Caller type: Unknown
Location: Australia
Sample complaints we have found for (02) 9191 1620
Skweekah
Dave
Citi Employee
Felix
Roger
Sarah
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