• Jai
    November 22, 2021
    Company
    Australia
    Caller: DHL

    Many above messages claiming DHL don’t collect money in this way, referring to their website. That’s not what their website says. They DO collect customs and GST fees in this way. They DO NOT collect payment for goods (this is what their website actually says). Have had a number of business packages delivered this way, each time I have to pay customs and GST before delivery. Ask them to send you an email with a link in it for online payment. Don’t pay over the phone (is good standard advice).
  • Janelle
    June 23, 2021
    Unknown
    Australia
    Claiming to be DHL but DHL don’t ask for customs payments from people on receipt of packages. They ask for payment from the sender. Definitely a scam. Very persistent with calls, text messages, voice messages, etc
  • Angie
    March 17, 2021
    Scam call
    United States
    They claimed calling from DHL Express regarding a shipment from UK is on hold and requires additional payment for delivery. It's a scam. They first sent a SMS message, then called twice on the next day. If you don't answer, they left you voice messages and asked you to call their direct number 1300 921 066. Just hanged up and don't return call. According to DHL, they don't ask for payment in this manner. FYI - https://www.dhl.com/us-en/home/footer/fraud-awareness.html
  • Anonymous
    December 2, 2019
    Unknown
    Australia
    Caller: DHL Express

    DHL regarding delivery
  • DHL
    October 7, 2019
    Company
    Australia
    I called back number (02) 9139 3746 reached IVR for DHL.
  • cracker
    November 26, 2021
    Company
    Australia
    Caller: DHL

    duty hadn't been paid by sender, so they were chasing it to release. I got SMS and then an email, which I forwarded to sender. Sender paid the duty and item was released.

    Legit
  • cracker
    November 26, 2021
    Company
    Australia
    Caller: DHL

    this is a legit phone number
  • Angie
    March 17, 2021
    Unknown
    United States
    Caller: unknown

    They claimed calling from DHL Express, regarding a shipment is on hold and requires additional payment. It's a scam. They first sent an SMS, then called twice on the next day. According to DHL, they don't ask for payment in that manner. So just hang up and don't return call. FYI - https://www.dhl.com/us-en/home/footer/fraud-awareness.html
  • Anonymous
    December 7, 2020
    Unknown
    Australia
    Caller: DHL

    Call them back. It's regarding your delivery, for me it was to pay import tax
  • Justin
    November 18, 2019
    Company
    Australia
    Caller: Dhl

    Not a scam, DHL calling in regards to a delivery

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Spam Score
25.00%

3 complaints this year

3 total complaints

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