Comments on (02) 8503 4691

70.00%
Spam Score
5 complaints this year, 35 total complaints

5 complaints this year, 35 total complaints

Comments on (02) 8503 4691


Anonymous

Posted on April 2, 2019
Caller type: Call centre
Location: Australia
Caller: AGL

AGL accounts. Threatened legal action for being late paying my bill! It was paid. I said i have the receipt that AGL sent me so gave her the online receipt number. She was still rude after that and threatened legal action even though my receipt says it may take two days to clear. Nice one A-holes. Changing from AGL ASAP!
41 found this comment helpful
41

AGL Energy

Posted on December 10, 2018
Caller type: Company
Location: Australia
I called back the number (02) 8503 4691 and reached vm that said I reached
AGL Energy
17 found this comment helpful
17

Anonymous

Posted on January 29, 2022
Caller type: Scam call
Location: Australia
Caller: AGL

Its either a marketting call from AGL or a scam. I wouldnt give my details to them to check. Called the official AGL number back and they said this number is unknown to them, so it's most likely a scam.....
7 found this comment helpful
7

Anonymous

Posted on May 8, 2019
Caller type: Nuisance call
Location: Australia
Kept calling left no message and said it was agl but i am not with agl. Found it very strange- believe it is some sort of scam
7 found this comment helpful
7

Jennifer

Posted on December 12, 2018
Caller type: Debt collector
Location: Australia
Caller: AGL

Accounts Dept. I don't know how they do it, but they manage to break through a permanent do not disturb I have on my phone. No-one else can get through, but they can.
7 found this comment helpful
7

Anonymous

Posted on December 15, 2022
Caller type: Unknown
Location: Australia
This number called 4 times in one day. Just late 2 days in not paying bill on time. No other Electricity Company harass you for owing $120. I am a Disability Pensioner and I'm not going anywhere. Terrible Customer Service.
4 found this comment helpful
4

Anonymous

Posted on March 19, 2020
Caller type: Unknown
Location: Australia
Got a recording saying it was AGL and followed up with 'This is not a telemarketing call please select.....'

Seems legit!!! No way am I pressing any button to continue, they'll probably tell me they have the cure for COVID-19 for $199.00 in three small payments :)
4 found this comment helpful
4

Anonymous

Posted on November 8, 2021
Caller type: Unknown
Location: Australia
Received a call but I don’t answer numbers not saved in my phone. I wait for a voicemail or text message before I attempt to call the number back. No message was left or text sent. Searched for the number on the AGL website and nothing came up. From this and other websites it would appear to be a spam call.
2 found this comment helpful
2

Anonymous

Posted on June 3, 2023
Caller type: Nuisance call
Location: Australia
Caller: Scammer

This number calls me every bloody day even though I've blocked them...I'm starting to get very pissed off
1 found this comment helpful
1

Anonymous

Posted on April 1, 2023
Caller type: Nuisance call
Location: Australia
Caller: AGL

Had 4 calls in one day from (02) 8503 4691. They never leave a Voicemail. Only owe $50. I'm on a Pension. It is the only Electricity Provider that harasses it's Customers like this. I'm not going to run away with the Electricity owing on my back. It's simple, they can just add the balance owing to the next bill. They'll get their money.
1 found this comment helpful
1

Anonymous

Posted on January 4, 2023
Caller type: Call centre
Location: Australia
Caller: AGL

AGL, they make contact if you’re late with a payment. Best to answer or return call as they may default you for non-payment.
1 found this comment helpful
1

Anonymous

Posted on October 29, 2022
Caller type: Unknown
Location: Australia
I got a message that this number called me. I blocked them but they still call my number
1 found this comment helpful
1

Anonymous

Posted on July 21, 2020
Caller type: Unknown
Location: Australia
Caller: AGL maybe

I already left the apartment linked to agl, but they still keep calling me to confirm my address, so XX annoying
1 found this comment helpful
1

James

Posted on May 23, 2024
Caller type: Unsolicited call
Location: Australia
Caller: AGL

AGL scumbags chasing me before the bill is finalised, as I have moved to GLOBIRD.
AGL on my second property sent estimated bills in the thousands, I refused to pay until the meter was read.
So now they are losing two properties. Fkn scumbags are AGL.
0 found this comment helpful
0

Anonymous

Posted on April 24, 2024
Caller type: Unknown
Location: Australia
Caller: AGL

100% SCAM.. do not give credit card details.
0 found this comment helpful
0

Anonymous

Posted on January 16, 2024
Caller type: Debt collector
Location: Australia
Caller: AGL Energy

Caller AGL:
Called at 5:05 pm
0 found this comment helpful
0

Nikki

Posted on September 15, 2023
Caller type: Financial services
Location: Australia
Caller: AGL Accounts

So I never answer unknown numbers, but judging by the comments it’s AGL chasing a late payment. Now why do I say from these comments? Because even though my phone’s voicemail message tells whoever rings me that I do NOT answer unknown calls and for them to leave a message of who they are and what they want and that I’ll get back to them, whoever called me (4 times in one day!) didn’t leave a message. I never received an email. Never received a notification on the app. Anyway - I get paid fortnightly so a late payment happens on the odd occasion, and this bill has basically doubled since last (almost $1000) so I put it on a payment plan. Part of the set up process they ask “do you want to make a partial payment of $100 now to reduce your instalment costs?” So I said yes thinking they would debit that amount out; bow bow, I was wrong, so they put that voluntary upright payment as AN OVERDUE FEE ON THE PAYMENT PLAN when the actual first instalment wasn’t due to come out until today. I didn’t realise this until yesterday so I put a payment through (stupidly to my gas account without realising) and then I get a notification today they CANCELLED MY PAYMENT PLAN. So that was todays headf*** to deal with. Changing companies ASAP; never dealt with this when I was with Alinta. Absolutely ridiculous.
0 found this comment helpful
0

Anonymous

Posted on September 9, 2023
Caller type: Scam call
Location: Australia
Agl call me on two different numbers already,I'm only two days late on my bill and this seems harassment ,
0 found this comment helpful
0

Becky

Posted on August 16, 2023
Caller type: Company
Location: Australia
Caller: AGL

This call annoyed me. I'll try to explain.
If I have a bill that is $100.00 a month, I will pay $55.00 a fortnight so it puts me a little in front each month. Doing this is great in the long run but sometimes it goes after the due date by a little bit but ultimately it is always paid, in credit or in front.
I forgot one fortnight with AGL.
Not 3 days after it was due, and $250.00 of $336.00 had already been paid, they called. They were pushy and not understanding. I explained that I will be doing another $150.00 in 4 days (which would clear the due amount and have me in credit). She tried to force me onto a $150.00 A WEEK direct debit payment plan, and even recited my account number.
I went off as said that I owe $86.00, not $150.00 and I am not entering any payment plan because if I didn't forget to make my last payment, I would be in credit by $64.00 and then by $214.00 in 4 days.
She said "well why can't you make full payment now with a Visa or Mastercard?" Then she said, "Can I just take full payment from your account ending in 1**8?"

HOW ABOUT CHASING PEOPLE WHO HAVEN'T PAID ANYTHING.....FOR MONTHS!!!!!
0 found this comment helpful
0

Anonymous

Posted on August 15, 2023
Caller type: Call centre
Location: Australia
Caller: AGL

These guys are relentless.
0 found this comment helpful
0

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