• Anonymous
    October 21, 2020
    Company
    Australia
    Caller: Said they Telstra technical department gave me (02) 8311 0510 and name of person Brandon bosc. Said my internet been used at 2.am regularly and illegal activity been seen. People phoning me are foreigners and extremely pushy.

    Had several calls days before with calls coming to me from automated voice messages.
  • Anonymous
    November 30, 2020
    Unknown
    Australia
    Call received from this number. Advised me that his name was Brian Bok. Provided me with a reference number REF999/TN-61 and a Telstra number and IP address and told me that someone had hacked in to my NBN at 2am and that he was from Telstra. Asked me how many of my wifi lights were flashing and how many devices were connected. Continued to request that I go on my laptop and follow his instructions. I disconnected the call.
  • Anonymous
    December 21, 2020
    Unknown
    Australia
    Caller: Brian Turnbull

    Very similar to above comments
    Brain Turnbull (very Indian sounding accent)
    Telstra ID - DC5261
    Reference - 956231-TN-61
    Asking about flashing lights on modem
    Wanting to access my computer through ipsupportcare.screenconnect.co
  • Anonymous
    September 10, 2021
    Unknown
    Australia
    Same problem illegal internet activity left phone number and will call ! Thanks for others for alerting us
  • Anonymous
    June 29, 2021
    Unknown
    Australia
    Caller: (02) 8311 0510

    Same experience as several previous posts.....they referred to a Gerry Dawson and a John
    Terry ( and others I can't remember ) who had been accessing my computer at 2 am.
    They rang back three times. Then I just let the phone ring out.
  • Anonymous
    June 29, 2021
    Unknown
    Australia
    i keep getting the same calls saying from nbn and telstra gave me same number as above just scam with a very noisy background and foreigners call centre ,,when i abused him, he abused me back with filthy language, i eventually hung up after wasting about 30 minutes of his time
  • Tim
    June 28, 2021
    Scam call
    Australia
    Shawn Zuma advised me to install AnyDesk software on my mobile. Scammer.
  • Anonymous
    June 25, 2021
    Scam call
    Australia
    Caller: Unknown until passed to so called Technical Dept. Advised his name was Shaun Connor

    Caller was very convincing and appeared to know my apparent Customer Service No. Claimed the call was being taped for quality & training. Beware!!
  • Anonymous
    June 22, 2021
    Call centre
    Australia
    Same as above all the Telstra Nos etc said his name was Brian Pearce - Have reported to Telstra. Caller ID came up on our phone as a local No. We are in WA he said he was calling from Sydney!
  • Joanne
    June 18, 2021
    Scam call
    Australia
    Caller: NBN, then Telstra. (02) 8311 0510

    Caller: Said they are the Telstra technical department gave me (02) 8311 0510 to call back. I Calked back and Brendon answered. Said my internet been used at 2.am regularly and illegal activity been seen. Foreigner, extremely pushy, lots of background noise like a call centre; overheard another person making the 2am spiel to someone else.

    Same call several times today.
  • Anonymous
    June 15, 2021
    Unknown
    Australia
    Caller: David Hall, but with foreign accent

    Similar to first 2 posts above. Asked if I knew Gerry Dawson and another name which I've forgotten. Thank you for this service of being able to give the number. It's reassuring to know that my instincts were correct and that this is a scam.
  • Anonymous
    June 14, 2021
    Unknown
    Australia
    June 2021 and he is still calling!
  • Anonymous
    May 11, 2021
    Unknown
    Australia
    c*nt bastards like these frauds should be dealt with by I.S.I.S
  • Anonymous
    May 6, 2021
    Unknown
    Australia
    Caller: Jenny Nelson NBN (02) 8311 0510

    Claimed people were using my internet, I told her she was a scam & hung up so she rang back & assured me she wasn’t. I let her prattle on but couldn’t understand her & made her keep repeating, talk slower & spell things. (While she’s wasting my time I’ll waste more of hers so that stops her from annoying someone else for a while)
    She named four people who used my internet last night & two today & said the last person was me yet when I asked her did she know who she was talking too she just evaded the question. I told her that it was not me & she assured me it was. That was my maiden name from thirty years ago that I’d never changed in the phone book so I know scammers straight away as they don’t even know my first name.
    After giving all her details, ref numbers etc. I thanked her & said I would call my provider & check.
    I checked number here & address she gave wasn’t correct either.
    She rang again & asked if I rang & verified & I said I checked her number with scam watch & she a scammer. She protested she still wasn’t so I told her she better find out because they are using her & she’s going to be in big trouble when the police get there & hung up. She hasn’t rung again.
  • SCAM SCAM SCAM
    April 14, 2021
    Call centre
    Australia
    Caller: David Paul - Fake person and SCAMMER

    Hope this information helps someone with these scammers. Fairly long winded but some may find it helpful and may save someone from being defrauded.
    .
    Received a landline call from a male with a very strong Indian accent who was very pushy and rude telling me he was from NBN Telstra. He gave my name, address and postcode over the phone. Said that my internet had been hacked at three locations. Two in Victoria, one in South Australia. The address given in Victoria he provided a NSW post code for. I hung up.
    .
    He called back. Yelled at me to listen to him. Gave his name as David Paul number 0450 001 620.
    .
    Said the call was being recorded for coaching purposes. I told him there was no way Telstra who do not provide my internet service, can see who is using my internet logon. He said Telstra provides the infrastructure for internet and that they see everything that goes online.
    .
    He put me onto his 'senior technician' the very Indian accented Brian Pearce. Gave me a telstra reference of Ref:99/TN-61. The same 'unique' reference as others here have been given.
    .
    I asked for a phone number I could use to independently verify who he was. He gave me (02) 8311 0510. My internet search turned up this website with all the scams these people have tried using the number given.
    .
    Asked how many green flashing lights were showing in my modem.
    .
    Wanted to know exactly what was on my screen at that moment. I told him I was looking at a web page warning people that the number (02) 8311 0510 was used by scammers with Indian accents claiming they were from Telstra NBN. He hung up.
    .
  • Grace
    April 13, 2021
    Unknown
    Australia
    Caller: Brian bok and Zod Wilson

    Said someone hacking into my internet. Ask to logon to view app and type in app which went to a link so I disconnected the call
  • Anonymous
    March 23, 2021
    Unknown
    Australia
    Received call from Ruby Nelson who had Indian accent. She said a few people were using this IP address and doing 'Fibre Swipe'? She quoted job ID number D235642 and Ref 8925621 as proof of being NBN staff. She easily passed the call onto her team manager, Alan Parker, who also had Indian accent. i told him I will pass on their details for my brother to ring them and they gave me (02) 8311 0510. I was hoping they were genuine so I could rebuild my trust in these type of calls... but no such thing.
  • Anonymous
    March 9, 2021
    Unknown
    Australia
    This guy is a fraud claims to be NBN. His senior he says is Brian Turnbull do onot allow them to access you computer
  • Anonymous
    March 9, 2021
    Unknown
    Australia
    Caller: NBN (they claimed)

    Lady named Ruby Nelson called NBN employee D232456 and gave 83110510 as NBN technical dept. It sounded like a scam to me so I hung up. Checked the number here and sure enough it's BS.
  • Peter
    February 26, 2021
    Scam call
    Australia
    Caller: NBN (ha)

    Marcus Parker (Zimbabwe) about errors on my NBN gave ID No. Phone number as above did not answer
    Rang back when I had when my computer (same person but used David Wilson as name)
    Transferred to senior Technician who then wanted to enter my computer. That's where asked him how he slept at night & hung up

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26 complaints this year

26 total complaints

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