• Anonymous
    October 21, 2020
    Company
    Australia
    Caller: Said they Telstra technical department gave me (02) 8311 0510 and name of person Brandon bosc. Said my internet been used at 2.am regularly and illegal activity been seen. People phoning me are foreigners and extremely pushy.

    Had several calls days before with calls coming to me from automated voice messages.
  • Anonymous
    December 21, 2020
    Unknown
    Australia
    Caller: Brian Turnbull

    Very similar to above comments
    Brain Turnbull (very Indian sounding accent)
    Telstra ID - DC5261
    Reference - 956231-TN-61
    Asking about flashing lights on modem
    Wanting to access my computer through ipsupportcare.screenconnect.co
  • Anonymous
    November 30, 2020
    Unknown
    Australia
    Call received from this number. Advised me that his name was Brian Bok. Provided me with a reference number REF999/TN-61 and a Telstra number and IP address and told me that someone had hacked in to my NBN at 2am and that he was from Telstra. Asked me how many of my wifi lights were flashing and how many devices were connected. Continued to request that I go on my laptop and follow his instructions. I disconnected the call.
  • Anonymous
    March 23, 2021
    Unknown
    Australia
    Received call from Ruby Nelson who had Indian accent. She said a few people were using this IP address and doing 'Fibre Swipe'? She quoted job ID number D235642 and Ref 8925621 as proof of being NBN staff. She easily passed the call onto her team manager, Alan Parker, who also had Indian accent. i told him I will pass on their details for my brother to ring them and they gave me (02) 8311 0510. I was hoping they were genuine so I could rebuild my trust in these type of calls... but no such thing.
  • Anonymous
    March 9, 2021
    Unknown
    Australia
    This guy is a fraud claims to be NBN. His senior he says is Brian Turnbull do onot allow them to access you computer
  • Anonymous
    March 9, 2021
    Unknown
    Australia
    Caller: NBN (they claimed)

    Lady named Ruby Nelson called NBN employee D232456 and gave 83110510 as NBN technical dept. It sounded like a scam to me so I hung up. Checked the number here and sure enough it's BS.
  • Peter
    February 26, 2021
    Scam call
    Australia
    Caller: NBN (ha)

    Marcus Parker (Zimbabwe) about errors on my NBN gave ID No. Phone number as above did not answer
    Rang back when I had when my computer (same person but used David Wilson as name)
    Transferred to senior Technician who then wanted to enter my computer. That's where asked him how he slept at night & hung up
  • Anonymous
    January 29, 2021
    Unknown
    Australia
    Caller: Ruby

    Ruby called and said that my internet was being hacked by 70 people, wanted to know how many devices and how many people are using it. They gave me this number to call when I asked for a number. Told me my address and postcode etc.
  • Anonymous
    January 18, 2021
    Unknown
    Australia
    Caller: Brian Turnbull

    Similar to a number of complaints above.
    He said he said was from Telstra Technical Department (18006596231)
    Gave me his Job ID Telstra DC5261
    Reference No REF99+TN-61
    Employee ID 18006596231 - I rang the number no success. Saying he is based in Telstra Philippines Office.
    The office is very noisy even for a technical person, you would think you would use a headset etc to provide support.
    Obviously a scam. I already contacted Telstra on hold to confirm that is the case.
  • Ray
    December 14, 2020
    Scam call
    Australia
    Caller: Brandon

    Said was from Telstra as above. I called him back to let him know his order was ready to be picked up and he hung up on me. My brother called him too and got the same result.
  • Kathy
    November 24, 2020
    Scam call
    Australia
    I had the same experience. They wanted me to run a program on my computer which would allow me to check who was using my internet.
    8311 0510 was the number they gave me to validate they were from Telstra - which they are NOT.
  • Anonymous
    November 18, 2020
    Unknown
    Australia
    Caller: Supposedly a telstra tech. Named Brian Turnbull

    His imaginary telstra ID # DC5261
    He gave me a reference number REF5899/TN-61 in an additional attempt to 'prove' his story.
    He also asked how far from my modem I was to confirm which lights were active.
    He wanted to confirm how many devices I had connected, presuming I had 3 connected. Which was wrong.
    Obviously a scammer.
  • Anonymous
    November 12, 2020
    Unknown
    Australia
    Caller: Brian Bork - so he said Telstra Technical Department - (02) 8311 0510

    This number showed on my phone as a private number - very pushy male - Brian Bork stated his ID with Telstra was DC52617.
    Illegal internet hacking and asked how far I was sitting from my internet server. I terminated the call

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13 complaints this year

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