Comments on (02) 8293 5712

70.00%
Spam Score
5 complaints this year, 19 total complaints

5 complaints this year, 19 total complaints

Comments on (02) 8293 5712


Anonymous

Posted on June 7, 2023
Caller type: Company
Location: Australia
Caller: Samsung

Samsung calling back for repair
0 found this comment helpful
0

Anonymous

Posted on April 4, 2023
Caller type: Other
Location: Switzerland
Caller: Samsung

I can confirm this number belongs to Samsung. I was caught up in the recent update debacle and have been dealing with them regarding a refund.
0 found this comment helpful
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Anonymous

Posted on April 2, 2023
Caller type: Robocall
Location: Australia
Caller left an inaudible voicemail:- low volume, also it sounded like it might have been a recording of an asian lady speaking another language. Had this happen twice recently from two unknown numbers.
0 found this comment helpful
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Anonymous

Posted on April 1, 2023
Caller type: Unknown
Location: Australia
Samsung warranty repair
0 found this comment helpful
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Anonymous

Posted on March 29, 2023
Caller type: Telemarketer
Location: Australia
Caller: Samsung loyalty program

Asked if my name was "my online username". I grilled them on why they were calling, and claimed discounts on next Samsung purchase. I asked to be removed from marketing calls, and they said they would. Let's see. I am hyper aware of scams after recent hacks on companies I am with. Not trusting this source, and Samsung customer service were not aware of these calls. Most likely a scam.
0 found this comment helpful
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Anonymous

Posted on March 17, 2023
Caller type: Unknown
Location: Australia
Samsung telemarketing. They eft a message offering discounts on Samsung products.
0 found this comment helpful
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Anonymous

Posted on February 28, 2023
Caller type: Call centre
Location: Australia
Caller: Said her name i was very busy so cannot recall

but said was from Samsung Care and had vouchers for me, my mobile is Samsung as is tablet, however still dubious so dhall block just in case . Said bad time and she asked if she could call me back I said next day preferably. But was wishing I answered few questions first to vlaim voucher.
0 found this comment helpful
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Anonymous

Posted on February 23, 2023
Caller type: Unknown
Location: Switzerland
Caller: Samsung Lo

Suspicious call, claiming to be Samsung Loyalty Program and offering discounts. Does not seem legit.
0 found this comment helpful
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Anonymous

Posted on February 14, 2023
Caller type: Telemarketer
Location: Australia
Caller: Samsung Loyalty Program (so the caller claims)

I didn't answer but received a voicemail invitation to join the Samsung Loyalty Program. Call was pre-recorded, heavy Asian accent and this, combined with poor audio from the source, made the recording hard to understand, even after multiple replays. Not the technical standard I expect from a reputable company such as Samsung. Possibly legit - let's see if they persist. Call received Feb 2023.
0 found this comment helpful
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Anonymous

Posted on November 4, 2022
Caller type: Unknown
Location: Australia
Caller: Samsung

Indian female voice, knew my name, called about a samsung loyalty discount voucher, likely a scam
0 found this comment helpful
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Anonymous

Posted on October 30, 2022
Caller type: Unknown
Location: Australia
Caller: Olive from Samsung Care

Asian female voice called at 7.15 am on a Sunday morning and left a voice mail saying she is returning a call from my phone but I have no recollection of ever calling them.

I do however remember having problems with my phone about a week ago (freezing when trying to use aps) and the software on phone prompted me to send the error message to Samsung.
0 found this comment helpful
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L W

Posted on October 12, 2022
Caller type: Scam call
Location: Australia
Caller: "Samsung Electronics Australia"

Caller ID suggested Samsung, but they had no reason to contact me. They hung up after only a few rings, and did not leave a voice message.

I'm located in Melbourne, Australia. The ID number appeared to be Sydney in origin.
0 found this comment helpful
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Anonymous

Posted on September 26, 2022
Caller type: Unsolicited call
Location: Australia
Left a voicemail and used my first name but the message was unintelligible given its very low volume. Samsung have no reason to call me.
0 found this comment helpful
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Anonymous

Posted on September 17, 2022
Caller type: Company
Location: Australia
Caller: Samsung care

Requested a return for an order, didn't pick up initially thought it was scam, left VM and saying it was Samsung and my request is taking longer to process. Called again the next day, picked up this time, just to let me know the progress though I already confirmed a few times via online chat. So still on the fence about this.
0 found this comment helpful
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Anonymous

Posted on September 1, 2022
Caller type: Unknown
Location: Australia
Caller: Samsung

Think it was to do with loyalty discounts, not sure as I couldn't understand a bloody word she said. now blocked
0 found this comment helpful
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Anonymous

Posted on July 27, 2022
Caller type: Unknown
Location: Australia
Apparently customer care from samsung Australia, not sure
0 found this comment helpful
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Anonymous

Posted on June 28, 2022
Caller type: Telemarketer
Location: Australia
Caller: Claimed to be Samsung Australia

Same as the other message here:
Calling about a Samsung loyalty program. Left an email address for me to contact if I am interested in receiving discount and vouchers.
0 found this comment helpful
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Phil

Posted on June 14, 2022
Caller type: Company
Location: Australia
Caller: Samsung Customer Care

Callback to followup on product support as promised - excellent customer service
0 found this comment helpful
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Anonymous

Posted on November 18, 2021
Caller type: Unknown
Location: Australia
service was very good. was very satisfied
0 found this comment helpful
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Anonymous

Posted on July 2, 2021
Caller type: Company
Location: Australia
Caller: Samsung Australia

Technical Support returning a call.
0 found this comment helpful
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