Comments on (02) 8288 2004

45.00%
Spam Score
1 complaints this year, 8 total complaints

1 complaints this year, 8 total complaints

Comments on (02) 8288 2004


Citibank

Posted on November 14, 2017
Caller type: Financial services
Location: Australia
I called back number (02) 8288 2004 spoke to a guy who said company name is Citibank.
6 found this comment helpful
6

BeerBloke

Posted on June 6, 2023
Caller type: Financial services
Location: Australia
Caller: CitiBank

Genuine call from CitiBank about a disputed transaction I had referred to the bank. This is despite the call showing as Suspected Spam on my mobile.
2 found this comment helpful
2

Anonymous

Posted on January 2, 2019
Caller type: Unknown
Location: Australia
Caller: Citibank

Yup it's legit Citibank. Had a dispute with Coles Mastercard and looks like they are the credit card provider.
2 found this comment helpful
2

Andy

Posted on July 13, 2021
Caller type: Scam call
Location: Australia
Replying to text message askiung me to call this number failed. When called, it was not in Sydney but in the Philippines. I did not have an outstanding dispute so far as I knew.
1 found this comment helpful
1

James

Posted on March 1, 2024
Caller type: Financial services
Location: Australia
Caller: Citibank transaction disputes

I did have a transaction dispute with an anti-virus company who used expired credit card details to help themselves to a hundred and fifty bucks without my authorisation. Citibank stepped in and I got my money back. This was all legit.
0 found this comment helpful
0

Nell

Posted on February 1, 2024
Caller type: Unknown
Location: Australia
said call from Qantas and I had a dispute,anyway,I siad I don't understand what you say and she said if I have any question can call her back
0 found this comment helpful
0

Anonymous

Posted on December 13, 2023
Caller type: Unknown
Location: Australia
Someone tried to charge $200 to my credit card. The transaction was unsuccessful due to them not having access to the two factor ID (the PIN sent to my phone). Straight away, I had the card cancelled. Later the same day, I received an international call that I did not answer. The next day,today, I received a call from this number. When I called back, a person with an accent in a noisy location immediately launched in to wanting my credit card number, PIN, dispute number. I asked him what he could see on his screen, since he seemed 'ready to.do business' immediately on answering my call. Dodgy as all get up. I hung up. Was not called back.
0 found this comment helpful
0

Anonymous

Posted on August 31, 2023
Caller type: Unknown
Location: Australia
Genuine call from Qantas Money regarding a dispute I had lodged. Not sure why people are commenting stating it is a scam number(?).
0 found this comment helpful
0

Anonymous

Posted on March 14, 2023
Caller type: Scam call
Location: Australia
Caller: QMoney

Said he was calling me about my QMoney dispute. Don't have a dispute. Phoned Qantas and they confirmed it was a scam. Don't be fooled!!! Give them nothing - don't even confirm your name!
0 found this comment helpful
0

Sydney bloke

Posted on January 10, 2023
Caller type: Scam call
Location: Australia
Caller: Scammers posing as bank

Scammers - do not trust.

The positive reviews below are likely to be the scammers hoping to trick you into accepting their calls.

They will say they are from your bank or credit card (and may possibly have your name and credit card number) and that there has been suspicious activity on your account. They will then “prove” it by sending you a text message from your bank with a number to read out - DO NOT DO THIS!

This is a one-time pin generated by your bank to authorise when you do a large online shop - if you read it aloud, they will immediately enter the number and your card will be charged.

I have also received very muffled voicemails from the number with the only clear part saying it’s my bank. When I have spoken to my bank (using the number on the back of my card), they have said there are no records of them trying to contact me. The scammers hope you will listen to the voicemail and then answer the call the next time so they can scam you.

If you receive any call from your bank, immediately tell them you will call them back using the number on your card. Do not let them coerce you into using any other number or reading aloud any text.
0 found this comment helpful
0

Thomas

Posted on October 13, 2022
Caller type: Service
Location: Australia
Caller: Cole's Master card

It is genuine Citi Bank which owns Coles Mastercard, when you conducted multiple transactions at the same location in a short period of time frame, they will call you to see those transactions were made by you.
0 found this comment helpful
0

Anonymous

Posted on October 2, 2022
Caller type: Unknown
Location: Australia
Next day bank re-stored all illegal foreign debits according to due process of complaint. Did not ring suggested number or have time to contact bank.
0 found this comment helpful
0

Anonymous

Posted on September 28, 2022
Caller type: Unknown
Location: Australia
Card hacked, have a dispute with bank. However very suspicious, possible re-routing of number to look genuine - be careful text message made no sense. Look comment re- Philippines and consider re-routing scam. Will contact bank department dealing with issue.
0 found this comment helpful
0

Anonymous

Posted on January 7, 2022
Caller type: Unknown
Location: Australia
Caller: Citibank

Legit: Citibank. Had a chargeback to a Coles Mastercard and looks like they are the credit card provide
0 found this comment helpful
0

Anonymous

Posted on January 5, 2022
Caller type: Call centre
Location: Australia
Legitimate call from citibank who provide services to QMoney - updating me on a transaction dispute I made
0 found this comment helpful
0

Anonymous

Posted on July 21, 2021
Caller type: Company
Location: Australia
Citibank Dispute Transactions - just checked with Citibank
0 found this comment helpful
0

Anonymous

Posted on May 3, 2021
Caller type: Unknown
Location: Australia
Caller: msg from CitiphoneAu

Re disputed transaction. I don't have any with them.
Phoned Citibank - this is not their phone number.
Be careful in answering any of their queries.
0 found this comment helpful
0

Anonymous

Posted on April 13, 2021
Caller type: Unknown
Location: Australia
Caller: Roxy - said she was from Citibank

Called re my Qantas mastercard, the card has already been cancelled by Qantas and they (Qantas) said they were looking into transactions not authorised by me. I am not at all sure this was a genuine call. She asked for my credit card number and asked a series of yes/no questions (all answers were 'no').
0 found this comment helpful
0

Anonymous

Posted on June 10, 2020
Caller type: Unknown
Location: Australia
I did the same - Will go to my bank tomorrow and check if they contracted these people
0 found this comment helpful
0

Anonymous

Posted on May 8, 2020
Caller type: Unknown
Location: Australia
Ok...proceed with caution! I called the number back, was answered with no identification on who you were calling. Male identified himself with next statement...pls provide your credit card details, so we can access your dispute complaint. Hhmmmm, not being that silly, I then started to question who they were?? Suddenly no response, line went quiet.....
0 found this comment helpful
0

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