71 Complaints for (02) 8049 0847 in Australia 0280490847 1/5

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Anonymous
November 10, 2020
Scam call
Australia
39
Caller: Scam - pretending to be Optus

WARNING: Do not accept their calls

This number called me today, claiming to be from Optus. The caller said they were part of the Optus sales team, and that they could see that my contract has expired and they have some new offers. In my case this information was accurate but I wasn’t able to talk, so I said I’d have a look at plans online and call them back if I needed.
Big mistake, huge.

Since that call I’ve had had nearly a hundred calls from random numbers saying I’d called them. I suspected my number had been spoofed - this is where fraudsters use a copy of your number to disguise theirs, so instead of your phone saying +696548297790000 (Romania) it’ll say 0417******. There is a market for selling genuine numbers for spoofing.

I contacted Optus and they’ve confirmed that (02) 8049 0847 is not one of their numbers, and their fraud team is investigating the situation, but right now the only solution is to change numbers (which I’ve had since 2003)

If you are one of the people on this page who also believed this was Optus and have provided personal info including drivers license, passport or IMEI numbers report this immediately as this was likely a phishing attempt.

TLDR version:
Don’t answer, not Optus, scam caller.
Anonymous
October 28, 2019
Unsolicited call
Australia
31
Caller: Optus

Optus Sales
Anonymous
December 3, 2019
Scam call
Australia
14
SCAM male voice said they're from Optus he then started giggling after that he started asking for my phone number (the number he just called) he went on to say if I didn't no my phone number he could verify my details.......... I hung up Scam For sure..
Anonymous
September 16, 2020
Other
Australia
9
Said they were Optus but asked for personal details pretty much straigh away, claimed to be cleaning up outdated details their data-base. I didn't provide any information. Also said they would send a verifying text but didn't. Probably scamming for personal information, please beware.
Anonymous
February 23, 2020
Unknown
Australia
7
Caller: I don't know

I didn't pick up.
Anonymous
July 23, 2020
Unknown
Australia
5
They keep calling but don’t leave a message.
Anonymous
November 27, 2020
Unknown
Australia
4
Asked you for your birthdate to verify it's you and then, without giving it, you instead asked him for it and he gave it to you?! That is definitely a scam and would breach so many privacy issues.

Folks, you'll note a lot of these posts saying it's not a scam. Just presume these are the scammers trying to instill trust.
Anonymous
March 13, 2020
Company
Australia
4
Caller: Optus

A guy from Optus called Rony. Seemed legit. He had all the details of my current plan and seeing as my contract had expired (and I had paid off the device) he could recontract me for a new phone or I could continue with my current phone month to month for a lower price.

All seemed good except apparently Optus need my Driver's License or Passport Number to perform a credit check despite the fact I've paid every bill for the past 2 years on time. Not sure why a credit check would be needed. They conducted one before entering the contract so doesn't make sense to me at all.
Anonymous
October 8, 2020
Telemarketer
Australia
3
Caller: optus

offering new plans, $39 for 60GB. But currently I have 80GB for $40
XDDD
Anonymous
March 11, 2020
Unknown
Australia
3
Caller: optus

optus call, confirmed and legit
Dr Koh
September 21, 2020
Silent call
Australia
2
I answered but there's no reply. I waited until the line was terminated by the caller. Then I searched for this no. online and voila... BTW my Optus contract is ending soon. I have been receiving anonymous calls lately. If it's Optus calling, then good luck to them because the last thing I'll do is to renew my contract with them just for the sake of retaliation.
Anonymous
September 18, 2020
Unknown
Australia
2
I believe the caller is scammer.
Silent voice.
Hung up and blocked.
Anonymous
June 16, 2020
Unknown
Australia
2
My alert said suspected scam so I didn't answer.
helen
December 7, 2020
Unknown
Australia
1
SCAMMING SERVICE CLAIMING TO BE OPTUS
BEWARE!
Anonymous
November 5, 2020
Unknown
Australia
1
Called saying they were offering me online trading and a new source of income.
I said this number was private and asked how they got it.
The rude lady on the other end told me "Sometimes people forget when they sign up to things". I called her rude and hung up
Anonymous
June 29, 2020
Telemarketer
Australia
1
Caller: Optus

I rang Optus to confirm the number was legit and yes it was their Optus Sales team. The initial phone call seemed very informal and requested information on my account, so I was skeptical and felt it was a Scam. I provided feedback to Optus to improve the legitimacy of their sales call.
Anonymous
May 27, 2020
Scam call
Australia
1
wanted to up grade my plan with optus (im not on optus) and asked for my license number, passport number and credit card
Anonymous
December 3, 2021
Unknown
Australia
0
Caller: Optus

Same as most previous experiences. Suspicious call out of nowhere.

Caller has DOB/Address detail of me

The caller then also send a text to me via OPTUS MSG

So either optus got hacked or it is legit but the dialogue is very informal
Anonymous
December 3, 2021
Nuisance call
Australia
0
Caller hung up when I answered
Mick W
December 1, 2021
Unknown
Australia
0
Unfamiliar number, didn't answer, googled straight away, and ended up here.

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Spam Report Card

Spam Score
100.00%

31 complaints this year

71 total complaints