Caller: Scam - pretending to be Optus
WARNING: Do not accept their calls
This number called me today, claiming to be from Optus. The caller said they were part of the Optus sales team, and that they could see that my contract has expired and they have some new offers. In my case this information was accurate but I wasn’t able to talk, so I said I’d have a look at plans online and call them back if I needed.
Big mistake, huge.
Since that call I’ve had had nearly a hundred calls from random numbers saying I’d called them. I suspected my number had been spoofed - this is where fraudsters use a copy of your number to disguise theirs, so instead of your phone saying +696548297790000 (Romania) it’ll say 0417******. There is a market for selling genuine numbers for spoofing.
I contacted Optus and they’ve confirmed that (02) 8049 0847 is not one of their numbers, and their fraud team is investigating the situation, but right now the only solution is to change numbers (which I’ve had since 2003)
If you are one of the people on this page who also believed this was Optus and have provided personal info including drivers license, passport or IMEI numbers report this immediately as this was likely a phishing attempt.
Don’t answer, not Optus, scam caller.
SCAM male voice said they're from Optus he then started giggling after that he started asking for my phone number (the number he just called) he went on to say if I didn't no my phone number he could verify my details.......... I hung up Scam For sure.. Said they were Optus but asked for personal details pretty much straigh away, claimed to be cleaning up outdated details their data-base. I didn't provide any information. Also said they would send a verifying text but didn't. Probably scamming for personal information, please beware. Caller: I don't know
I didn't pick up.
They keep calling but don’t leave a message. Asked you for your birthdate to verify it's you and then, without giving it, you instead asked him for it and he gave it to you?! That is definitely a scam and would breach so many privacy issues.
Folks, you'll note a lot of these posts saying it's not a scam. Just presume these are the scammers trying to instill trust.
A guy from Optus called Rony. Seemed legit. He had all the details of my current plan and seeing as my contract had expired (and I had paid off the device) he could recontract me for a new phone or I could continue with my current phone month to month for a lower price.
All seemed good except apparently Optus need my Driver's License or Passport Number to perform a credit check despite the fact I've paid every bill for the past 2 years on time. Not sure why a credit check would be needed. They conducted one before entering the contract so doesn't make sense to me at all.
offering new plans, $39 for 60GB. But currently I have 80GB for $40
optus call, confirmed and legit
I answered but there's no reply. I waited until the line was terminated by the caller. Then I searched for this no. online and voila... BTW my Optus contract is ending soon. I have been receiving anonymous calls lately. If it's Optus calling, then good luck to them because the last thing I'll do is to renew my contract with them just for the sake of retaliation. I believe the caller is scammer.
Hung up and blocked.
My alert said suspected scam so I didn't answer. SCAMMING SERVICE CLAIMING TO BE OPTUS
Called saying they were offering me online trading and a new source of income.
I said this number was private and asked how they got it.
The rude lady on the other end told me "Sometimes people forget when they sign up to things". I called her rude and hung up
I rang Optus to confirm the number was legit and yes it was their Optus Sales team. The initial phone call seemed very informal and requested information on my account, so I was skeptical and felt it was a Scam. I provided feedback to Optus to improve the legitimacy of their sales call.
wanted to up grade my plan with optus (im not on optus) and asked for my license number, passport number and credit card Caller: spam
Hi Anonymous, I just got one of the above calls you mention. I didn't answer just said it was from Sydney, had an (08) area code not a mobile number. I am with Optus, but no message left. Just don't answer them anymore I figure if it's important I will have a message left, if not too bad. Annoying tho. Thanks for your info.
Caller: Have not answered
Calls have started again.
They ring over and over again but don’t leave a message.
Said they were from Optus and that they wanted to help me with updating my contract which was about to expire. I wouldn't give them any details and they said they couldn't help me further.
42 complaints this year
64 total complaints
Anonymous on 0488 827 520
Have been bombarded with numbers starting with 0488 827 XXX for the past week. They never leave...
Anonymous on 0419 828 699
scam message? to my phone with message "We have found a | package for you from August. Confirm...
Anonymous on 0416 642 688
Beware said i ordered $395.00 eBay
Which I didn’t
Anonymous on 0490 388 871
Anonymous on (02) 8379 8010
Answered then was hung up on