Comments on (02) 8031 8317

22.50%
Spam Score
1 complaints this year, 4 total complaints

1 complaints this year, 4 total complaints

Comments on (02) 8031 8317

HP Support Centre

Posted on May 20, 2021
Caller type: Call centre
Location: Australia
got a call from HP Support Centre from this number (02) 8031 8317
10 found this comment helpful
10

John

Posted on January 17, 2023
Caller type: Unknown
Location: Australia
I think this is a legitimate caller. I had a HP printer issue, called the HP help line, tried a few tests but all seemed OK, then later the issue seemed to vanish, all now normal. The operator said he would call back in a few days to check progress, and I assumed this was that call, but he did not stay on the line long enough for me to pick up.
We thought that the problem might be a configuration difficulty, and tried Microsoft, who badly need training in helpfulness and manners.
Unfortunately over half my incoming calls are unwanted, either nuisances or scammers. Unless I recognise the number I now let it go to message bank. A shame, crooks are ruining what was once a great facility
3 found this comment helpful
3

George

Posted on June 28, 2023
Caller type: Unknown
Location: Australia
Caller: I only gusess HP, because I had a question before.

(02) 8031 8317 probable HP service. But it was sort of gibberish Chinese, female. I asked to speak clearly and slowly. They disconnect.
0 found this comment helpful
0

Caitlin

Posted on June 14, 2023
Caller type: Company
Location: Australia
Caller: Hp

I called HP support, and she kept telling me to do these steps as trying again to reconnect. But it did not work as I had already tried this. She hung up the phone on me told me she was in India pic, and I couldn't really understand her because of her Indian accent that I feel like she was putting on, mostly because if she lived in Australia for a long time, she probably can speak Australian very well. Anyways, she hung the phone up on me. She did not call back. I've then called HP again. And spoke to another guy that was weird and saying things like dominant. As such, he made me feel uncomfortable. It would be nice Northend to have races or like people that can speak English well so people in Australia can understand. Especially for an Australian company I'm not saying don't hire people from different countries but speaking English good English is very important. The issue was fixed with the guy on the phone. She then called me insisting she had called me back but she hadn't. It was from another company that I was having issues with or trying to resolve the issues. Thinking it was my mobile hotspot because my Wi-Fi and data wouldn't connect and it's not a time set limit Wi-Fi. It was extremely frustrating in the end. I just smashed my laptop because I don't actually care about what having a brand of laptop that I've had for three years having these sorts of issues. I could've resold it, but is it really worth it? No not after the experience I had with their employees
0 found this comment helpful
0

Caitlin

Posted on June 14, 2023
Caller type: Company
Location: Australia
Caller: Hp

They were no help I could barely understand her Indian accent she was gaslighting. Didn't really explain what I had to do. I did the steps and told her so, and she kept saying have you done the steps when I told her that I did, she hung up the phone on me for no reason. The issue was fixed and kept happening after the cool ended.
0 found this comment helpful
0

Anonymous

Posted on May 23, 2023
Caller type: Company
Location: Australia
Caller: HP Support

Person from HP Support calling me back to resolve issue I had logged
0 found this comment helpful
0

Lew

Posted on March 10, 2023
Caller type: Unknown
Location: Australia
Caller: Unknown

This number rang at 11:08 am but by the time I got the phone out of my pocket it had stopped. A message came in from Telstra saying that the message could not be converted to text. I opened the computer to check the number and there was an email from HP asking about the issue I had experienced with my new laserjet, I responded to that, then I checked this number with reverseaustralia and found myself in the same situation as John (January 17 2023). This is a different number to that which I rang originally for support (02) 8815 3253) so of course, I did not recognise this new one. So after having received their email at 11:14 I can say that this number is genuine.
0 found this comment helpful
0

Anonymous

Posted on May 6, 2022
Caller type: Unknown
Location: Australia
Caller: HP SUPPORT

Pissed at hp support ringing at 8.30am 2 mornings in a row. I don't mind the call, but the time is ridiculous and they hang up before I can answer!
0 found this comment helpful
0

Tim

Posted on April 5, 2022
Caller type: Unknown
Location: Australia
Caller: HP Support

Called to follow up on service ticket that was logged with them. Legit call.
0 found this comment helpful
0

Anonymous

Posted on February 18, 2022
Caller type: Call centre
Location: Australia
Caller: HP Support Centre

Legit call from HP Support Centre after I lodged an issue with my HP laptop.
0 found this comment helpful
0

Anonymous

Posted on January 4, 2022
Caller type: Unknown
Location: Australia
Caller: HP Support centre

I unfortunately did not answer as was unsure until I checked the number. I had an issue about 2 weeks ago and presume it was the follow up call to see if it was ok as they said they would.
0 found this comment helpful
0

Anonymous

Posted on November 2, 2021
Caller type: Company
Location: Australia
Caller: HP Australia

They called to ask me what products I am purchasing off their website for business. Then I told them the product is currently out of stock and they said they will ring me back later when it is. I got called twice in a span of 8 minutes.
0 found this comment helpful
0

Anonymous

Posted on October 18, 2021
Caller type: Service
Location: Australia
Caller: HP Support

I had an issue with my laptop last week. This was a legit followup call.
0 found this comment helpful
0

Willem

Posted on August 9, 2021
Caller type: Scam call
Location: Australia
Caller: Said he was from HP Australia

Received a call from a man with an Indian accent - says he's from HP Australia enquiring about an unpaid invoice for printer supplies. I knew it was a scam immediately. He sounded unsure of himself and, when I challenged him, he said, "Oh sorry, it must be a wrong number. I was after Anthony"
I told the guy I would be reporting the number for ScamWatch.
0 found this comment helpful
0

Anonymous

Posted on July 30, 2021
Caller type: Unknown
Location: Australia
This is the number for HP support centre.
0 found this comment helpful
0

Anonymous

Posted on May 18, 2021
Caller type: Scam call
Location: Australia
Said they were HP wanting to help me print and scan. Rang back even in the middle of the day and guess what the office is closed.
0 found this comment helpful
0

Anonymous

Posted on April 20, 2021
Caller type: Unsolicited call
Location: Australia
Caller: HP Support Centre

Maybe isn’t HP Support Centre? I didn’t answer 2 unknown number calls. Friday & following Monday. HP has no reason to call me. I rang number today after doing Reverse Australia check & seeing others say it’s HP. I hung up when voice said “HP Support Centre”. HP has a 1300 number to call in Aust. I blocked number noting it purports to be linked to HP.
0 found this comment helpful
0

Anonymous

Posted on August 6, 2019
Caller type: Company
Location: Australia
Caller: HP Australia Pty Ltd

Left me their default support line as a return call, regarding an incident ticket.
0 found this comment helpful
0

I Called Back

Posted on January 18, 2019
Caller type: Unknown
Location: Australia
I rang once and got disconnected
0 found this comment helpful
0

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