Caller: I don't know

Scam. I answered using AI. Here is their reply: '...My name is Justine. I'm calling from the national disability insurance agency as your voice wanted not identified by your first and last name on that, I will explain the reasons why I caught today. Could you please retinal on 1 800 801 0 between the hours of 8 AM for 8 PM Monday, Friday and on short determines a weapon is them to expand and raise for my culture. I think he..'
And here is what AI told me:
'..This message appears suspicious due to the following reasons:

1. Incoherent Language: The response contains grammatical errors and disjointed sentences, such as "short determines a weapon is them to expand raise for my culture," which does not make sense in context.


2. Ambiguous Identification: While the caller identifies as "Justine" from a national agency (potentially the National Disability Insurance Scheme - NDIS), there is no clear identification or explanation of the purpose of the call.


3. Request for a Call Back: Legitimate government agencies typically do not ask you to call back a generic number without providing further details.


4. Potential Scam Indicators: Calls requesting you to dial another number without verifying their legitimacy could be scams designed to elicit personal information.



To confirm whether this is a legitimate call:

1. Avoid calling back the number provided.


2. Contact the official NDIS helpline (use the official contact from their website) to verify if the call is genuine.


3. Report the suspicious call to the relevant authorities, such as Scamwatch in Australia.



If you're unsure, exercise caution and do not provide personal information or make any commitments until the caller’s identity is verified...'
Legitimate SCAM

Got a call today from this number today from someone claiming to be from the NDIA, and the person was telling me that's they ve had some mail of mine sent back to them. I told him I'm in a meeting and to call back another day. He definitely sounded suspicious.

Caller: NDIA

I missed a call from this number and when attempted to call back it went straight to the NDIS hotline. The call was recorded on the file that they had attempted to call me.

I received an email from the NDIA along with this call. It is the NDIS. However, scammers can spoof numbers so I won’t be communicating with them this way

Caller: NDIA

I can confirm that this number IS the NDIA. I emailed them a few days ago for help with a payment request that was rejected. I missed their first call and they didn't leave a message. Searched the number and found that the number may or may not be the NDIA. I was on guard when they called back. After asking me to confirm my full name and phone number, the caller said she would email me a manual claim form for the rejected claims and told me how to avoid the problem in future.

Caller: scammer

I received a phone call from this number. The person stated they were calling from the NDIA and asked me to confirm my details, I told her my name, but then realised the phone calls are usually from a private number. As soon I questioned this, she said she would be terminating the call because I refused to confirm my details and would put a note on my file. I asked her what her call was about, and she said she couldn't tell me without confirming my details. When I asked her what her role was and if she was one of my children's planners, she said she couldn't disclose the information. When I asked for her ID, she said her name was NAV and her ID number was NCL 410. I have rung the agency, and they have stated they don't have anyone with that ID and there are no notes on my children's files. Be careful, as it is possible for scammers to use apps so the phone number appears as a genuine number.

It is from NDIA. I rang 1800 number and left a message to call me back instead of holding on indefinitely.

Caller: NDIS

It is the NDIS

I got called by this number today twice and I called it back for it to go straight to the NDIA call centre and the person there knew nothing about this number however it does appear to be linked to the NDIA. Would be nice if they left a message.

Caller: Maybe NDIA

I don’t think they were from NDIS, they asked me to verify who I was. I said no and I will call NDIS back to verify this call is real, they said they will put notes on my file with the information as to why they were calling me . When I called the NDIS they had no record of anyone accessing my account and there were no notes as to why someone had called me. Be careful, scammers are everywhere

Caller: National Redress Scheme

Claimed to have my mail that was returned to them. Then proceeded to ask for my identifying details. Hung up & rang the direct number for Redress. Confirmed they were trying to contact me and there's no mail for me.

Caller: NDIS

Definitely the NDIS. I answered and it was the payments team wanting to confirm the details uploaded the the NDIS portal and to provide an update on a manual claim.

Caller: (02) 7256 7981

Has called me at least 8 times today and doesn't leave a message just cause repeatedly.

This number called me five times within a space of a couple of minutes left no voicemail if it is supposedly the ndia perhaps leaving a voicemail will stop people being confused and actually answer the calls. Very annoying and typical of NDIA. Treat people like cattle.

I was expecting a call back from ndia and this number called back but hung up. I think its a genuine number.