Caller: NDIS

I can confirm this number is actually the NDIS/NDIA -They used to only call with private numbers -but they also call with this number now. When you call this number back, you’ll end up on the NDIS hotline number. Just wanted to let everyone know if it helps.

Caller: Scammers

I received multiple calls from this number in the last couple of weeks. After seeing the conflicting reports here, I specifically rang the offical NDIS number directly and checked against my account. No call had been made to me from the NDIA. The NDIA staffer said 1) all actual NDIA calls would be precceeded by a text informing you of a call and (2) all calls come from private numbers. Do not believe anyone asserting this number belongs to the NDIS/NDIA - likely scammers muddying the waters.

Called twice, first time they did not speak then hung up. Second time left no message. Suspect spam / telemarketer.

Caller: NDIA

Called today, said it was in relation to recent correspondence I sent. I hadn't sent anything for a long time so refused to provide details. They did provide the 1800 number to call back on but when I called the official line back, there was no record of the call.

SCAM

Caller: Scam ndia call

Scam call claiming to be from ndia, any calls from ndia should come up as private number. Do not confirm your details to them.

Caller: (02) 7256 7981

I can confirm it wasn't the NDIA (they just confirmed that no call was made to me) despite there being current plan change. I refused to give details, be careful.

Caller: NDIS

This is a genuine number from the NDIA when you request a callback

A lady rang claiming to be from NDIA. She immediately asked for my full name, address and date of birth. I asked her to prove who she is and she said it's against the NDIA policy. I rang NDIA and checked with them and they said there is no record of that call. Seems like a scam to me.

I did not mean to answer a call from this number but did so accidentally by hitting the screen of my watch. Said “hello” several times, waited a few seconds and then hung up. If it’s a government department, you’d think they would say something?

Caller: NDIA

Not scam call, it’s the National Contact Centre outbound call number for the NDIS as they use an online phones system they will all generate as a Sydney phone number, and the national contact centre is opened from hours 8am-8pm with most service officers being work from home anywhere in Australia.

Caller: (02) 7256 7981

Real NDIS call, confirmed by NDIS on main number.

Caller: NDIS

As someone else posted - this is actually NDIS/NDIA. And it’s not a scam.

The number(02) 7256 7981 I’ve checked repeatedly. And I’ve called ndis 1800 to check - and got put thru eventually toexactly the same person who called me originally from the (02) 7256 7981 number.
I also asked her to email me - to triple check. And the email was legit ndis/ndia.

Yes it comes up as a number coming from Sydney. Where ndis call centres are physically located is not relevant to where a number shows as being from. (Another comment saying their call centres are only in canb and Geelong)

This number is indeed NDIS/NDIA. Not a scam or spoofing.

People commenting saying it’s a scam & not to give them your details - yes always double check & be diligent and if ur ever in doubt don’t give out personal details.
Call back or call a number you’ve looked up yourself.
But this number, (02) 7256 7981 IS not a scam and it is from ndis/ndia.
And it can be confirmed by calling NDIS1800 number as well. As I’ve done - and you be put thru to the same person who originally called you.

(02) 7256 7981 this number rang 26/3/2025 around 6pm 6.30pm hung up when it when into voicemail. NDIS hours 9am to 5.30pm why wouldn't they leave message on who you need to ask for if need to ring back. I don't answers calls don't know I had my phone accounts access recently by replying to call or SMS / email very cautious now. I missed this call cpl times. Is this NDIS number which office is this call coming from this is Sydney number I'm Victor

Caller: NDIA

Can confirm this is the NDIS

Caller: NDIA

Not a scam.
This is definitely NDIA - I received an email shortly after confirming the attempted call.
It was confirming provider endorsement for my daughter’s PBS practitioner, which funds are NDIA managed (everything else self-managed).
I replied to the email stating my preferred method of contact was email as I too am an NDIS participant with extreme anxiety with answering my phone.
This is noted on mine and both my children’s files …
In any case, this was not a scam.

Caller: NDIA

I called NDIA back to check the legitimacy of the call I received from this number. They confirmed it was was NDIA

I was called too and refused to give details. If the NDIA was using this number, they would have it on their website to ensure full transparency. When ever I ring the NDIA to answer a question, the call centre often simply reads from the website.

Caller: Supposedly the NDIA

I received a message from Mary from the NDIA who was unable to leave a message on my phone because I did not announce my full name on my voicemail. Who would do that on their phone anyway. I decide to contact one of my children's therapists who lives near us just to see if she knew anything and I lety husband know as well. Our therapist did know a thing and my husband said it was a scam call. If you have kids on the NDIS check with the NDIS first on the portal do not ring back the number. The scammers will do anything to take money away from our kids and from your bank balance. They don't deserve it but most especially neither do our kids, block the number and if you do speak to them tell them to jam it

Just a note, I have no real reason for NDIS to call me. The call centers are in Canbara and Geelong no reason for it to be a Sydney based number. Since they are goverment and shared services the number should always be private. Left no voice mail. Also when NDIS call they first send a SMS saying you should be receiving a phonecall from NDIS within the next 30min...... This may be a scam confirming your details.

Caller: Same number

Same thing for me, a little rude. I called ndia and no record of calling or any reason too