Comments on (02) 6189 2894

15.00%
Spam Score
0 complaints this year, 3 total complaints

0 complaints this year, 3 total complaints

Comments on (02) 6189 2894

Anonymous

Posted on April 8, 2022
Caller type: Unknown
Location: Australia
Caller: Citibank Fraud Dept

Got a call from this Canberra number following two SMSs late at night. I did not proceed with the automated call, but rang the bank's 13 number this morning. They confirmed the fraudulent activity on the card which they had blocked.
5 found this comment helpful
5

Anonymous

Posted on April 13, 2023
Caller type: Financial services
Location: Australia
Caller: Citibank fraud

Call from Citibank fraud department. My phone blocked the call as spam, but you get an automated voice message to contact them back. I replied to an email I was sent regarding the issue.
0 found this comment helpful
0

Anonymous

Posted on January 20, 2023
Caller type: Call centre
Location: Australia
Caller: Citibank

I called Citibank and they confirmed that (02) 6189 2894 and it's the caller display number for their Fraud team. I was further told to call back the Fraud team on their hotline 1300 550 216.

For your maximum security, you should always contact the Citibank customer service hotline shown on their official website whenever you are in doubt.
0 found this comment helpful
0

Anonymous

Posted on November 14, 2022
Caller type: Robocall
Location: United States
Caller: Scam robot

Robocall claiming to be from security deptartment

Said my "name" except they only got it partly right. Real bank robot would not make that mistake.
Came days after I had already cancelled my card due to fraud.
Confirmed with real phone number for security department (Not in Canberra but Sydney) and yes my card had already been cancelled prior to today.
And the security department confirmed they do not use robocalls. Just standard SMS requesting you call the phone number they advertise on their site.
This phone number is not one of the Bank's phone numbers and is located in the wrong City.
0 found this comment helpful
0

Anonymous

Posted on September 16, 2022
Caller type: Financial services
Location: Australia
Caller: Citibank

This is real Citibank call
from Citibank Fraud Dept

They call about an attempted transaction to my credit card. Also they sent you mobile messages alert and Email too

I confirmed it’s no my transaction, they then sent me new card in few days
0 found this comment helpful
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Anonymous

Posted on August 12, 2022
Caller type: Unknown
Location: Australia
Caller: Citi bank

fraud dept
0 found this comment helpful
0

Anonymous

Posted on May 11, 2022
Caller type: Unknown
Location: Australia
Caller: Citibank Fraud Dept in Sydney

LEGITIMATE call right after receiving 2 sms messages about a transaction I didnt make.
Call the number back.
or call any citibank legitimate number
0 found this comment helpful
0

Anonymous

Posted on January 14, 2022
Caller type: Company
Location: Australia
Caller: Citi bank

Fraudulent transaction department
0 found this comment helpful
0

Anonymous

Posted on January 13, 2022
Caller type: Financial services
Location: Australia
Caller: Citibank Fraud Dept

This is a real call about an attempted transaction to my credit card. Card was put ON HOLD then CANCELLED after I rung and confirmed NOT MY TRANSACTION.
0 found this comment helpful
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Anonymous

Posted on February 12, 2021
Caller type: Unknown
Location: Australia
Caller: Fraudulent activity on my credit card.

This is actually their fraud department. they picked up a $1.30 fishing payment. They asked me to confirm my name was @#$%^, I said yes, they immediately canceled my card and sent me a new one.
I immediately called Citibank to confirm and yes, all true.
0 found this comment helpful
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Anonymous

Posted on February 23, 2020
Caller type: Other
Location: Australia
Caller: Citibank - Fraud Agent

Nature of Call: Fraud Protection Measure

Call came after I had made a transaction on my Visa that was out of the norm for me (overseas company). Called the number back and was connected to Interactive Voice Recording (IVR) >>> “Please hold while your call is directed to the next available FRAUD AGENT” followed by "please key in the 6 digit one time PIN ??given in our initial contact???

As I did not have a PIN I ignored this and waited for this to cycle 3 times of not keying in code “Please hold, one of our FRAUD AGENTS will be with you as soon as possible” >>> transferred to agent.
0 found this comment helpful
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Citibank

Posted on October 15, 2019
Caller type: Financial services
Location: Australia
I called back number (02) 6189 2894 reached IVR for Citibank.
0 found this comment helpful
0

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