• Anonymous
    July 15, 2020
    Unsolicited call
    Australia
    Caller: Smart Health Australia

    I've done a little research into this company. For a commission, Smart Health Australia raise money for organisations that only meet the ATO's criteria for being Not-For-Profit, therefore bypassing the Do Not Call rule for unsolicited residential contact. Since this company was working on behalf of several charities is the reason that they have so many phone numbers they are able to use to invade our privacy. I'm probably way off but I have been contacted by & I've also blocked 18 numbers that are registered to Smart Health Australia, but I am absolutely certain they have a large amount more. I've often wondered why they attempt to contact me so often & use a different number to call from each time & use a different charity each time. I've had the unfortunate luck of being struck down with respiratory failure twice, it's like having a heart attack but it was my lungs that were affected. Each time the ICU doctors in my local hospital deemed it essential for me to be flown down to a major hospital in Brisbane & I was flown down by the RACQ Careflight helicopter. Anyway the reason for this long winded story was that a little while after each time I was flown down to Brisbane in the RACQ Careflight helicopter, RACQ Careflight called. Each time they called my mother took the call & feeling quite grateful that RACQ Careflight were able to assist me, she bought what they were offering each time. Which brings me to my second point of being contacted so many times by so many different numbers. Once the company realise a residence has blocked a certain number, I think they have a computer program that either informs the employee to use a different line or it does it automatically & said program informs the employee who to say they are calling from. Smart Health Australia is a parasite that is practically impossible to get rid of is my experience.
  • Beverley
    July 30, 2020
    Unknown
    Australia
    Caller: Smart Health

    Thank you so much for this overview of how Smart Health operates.
    I haven't counted the number of different numbers associated with Smart Health but it will be at least 20 plus.
    The idea that they have an algorithm that notices when you have blocked one number and then uses another is very interesting and pesky.
    We are very philanthropic and already choose which charities our money goes to.
    Thanks for putting in the effort. I'll keep blocking them..
  • Anonymous
    July 24, 2020
    Unknown
    Australia
    Missed a call this morning, but having read the comment left on 15 July I've blocked the number. Will wait to see if they try calling from a different number.
  • I Called Back
    July 23, 2020
    Unknown
    Australia
    I called back number (02) 6185 2704 rang once then gets disconnected automatically.
  • Loey May
    July 18, 2020
    Nuisance call
    Australia
    Caller: Unknown to me at the time.

    They sometimes l suspect, use different nos & call about the same time every day so l no longer answer. They are after money for supposed charities.

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