This is a scamming apparently online support with a bodgie support site,they say you have an ip network provider which has viruses and I was to pay 100 for them to remove any bad viruses.Indian voice be careful.

these scumbags have a pop up on websites telling you they are from microsoft and youve been infected with a virus and they have shut down your system to prevent further damage. youre to ring the number for the technicians to help remove the virus. you get a call centre in india where they talk you through the steps to remove the virus and it leads to remote log in for them to access your computer! DO NOT fall for this like i almost did!