I drove my car in on Friday last for a pre-booked 3 hour estimated (to be paid) coolant pump repair. He agreed to do the repair but for some reason he refused to do it on the day after taking possession of my car telling me he would phone me when it was finished.

He locked it in his shed Friday afternoon without calling me and left for the weekend without asking me first.

Come Monday after daily calls to his answering machine that were never returned my car had to be towed home with the coolant pump still broken now joined by a totally silent fuel pump that was operating perfectly on Friday.

Not only that he had scratched the paint on the driver's door and broken the door seal clearly he had tried to break into the drivers' side without asking me first.

I had already purchased the parts (with his knowledge) he knew I had been saving for them they were in the back seat (water pump 2x belts, 7 Ltr coolant.)

He offered no excuse for not doing the repair and offered no excuse for the damage to my car.

His workshop that has a sign in the office that reads "all vehicles stored at the owner's own risk".